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3.6

based on 33k Reviews

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Tech Mahindra Customer Associate Reviews

based on 69 reviews
Updated 19 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.2

Work-Life balance

3.2

Work Satisfaction

3.1

Company culture

3.0

Salary & Benefits

3.0

Job Security

2.7

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Associate Reviews

69 reviews found

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Top Tech Mahindra Customer Associate Interview Questions

Q1. Do you have computer/ laptop with good internet connect ... read more
View answers (2)
Q2. How will you handle angry customer?
View answers (2)
Q3. What is the internet speed
View answer (1)
Q4. What is customer service
View answers (2)
Q5. Speak for something for 2 min
View answer (1)
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People also ask about Tech Mahindra's Customer Associates

Is Tech Mahindra a good place to work for Customer Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 69 employee reviews, it's clear that most customer associates have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Associates well?
According to AmbitionBox reviews, Tech Mahindra customer associates rate their salary and benefits at 3.0 out of 5, based on 69 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer associates, click here.
How is the work culture at Tech Mahindra for Customer Associates?
Work culture at Tech Mahindra for customer associates is rated 3.1 out of 5 by 69 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer associates, click here.
How is the job security at Tech Mahindra for Customer Associates?
Based on 69 reviews on AmbitionBox, Tech Mahindra's customer associates rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer associates, click here.

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Gender Based Ratings for Tech Mahindra Customer Associate

based on 64 reviews
3.5
Rated by 28 Women

Rated 3.6 for Skill Development and 3.5 for Company Culture

women
3.7
Rated by 36 Men

Rated 3.8 for Skill Development and 3.4 for Work-Life Balance

men

Working Days for Tech Mahindra Customer Associate

based on 69 reviews
Rotational Shift
60%
Monday to Saturday
18%
Monday to Friday
16%
Alternate Saturday off
4%
Other
2%

Work Timings for Tech Mahindra Customer Associate

based on 69 reviews
Flexible timing
Strict (9am - 6pm)
Strict (12.30pm - 10am)
61%
5%
5%
29% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Associate

based on 69 reviews
Day shift
Night shift
69%
31%

Business Travel for Tech Mahindra Customer Associate

based on 69 reviews
No travel
65%
Within city
30%
Within country
5%
Tech Mahindra Customer Associate Salary
based on 207 salaries
₹1 L/yr - ₹5 L/yr
13% less than the average Customer Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
4 total responses
+1 more benefit
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