Accenture Customer Associate Reviews

Likes

Nothing at all. Wait only the washrooms!

Dislikes

Tons of things to say. First of all, no good trainings given to the new employees. All the team leaders, bosses and managers are in real hurry from day one. There is no proper introduction given about the company and also about the works/tasks we are supposed to do. The place we work is dirty, noisy and ergonomically poorly designed. Other senior employees laugh, talk, murmur while working so it gets very difficult for the new comers to work in a focused manner in a quiet environment. Hardly any breaks for food in a 8-10 hrs shift. Lastly Accenture hired me in a rotational job shift but after clearing all my interviews when I was hired I was out to work only in night shift. I also questioned them that we had an agreement that I would be working in Accenture in a rotational shift position then why are you guys assigning me only night shift!? Well they were speechless and had their backs against the wall and didn’t have any answers. Such things happen in Accenture India. I would highly recommend people to first see the workplace, the work and the timings you all are getting hired for and then if everything is fine then only join. Don’t also fall in the trap of high salary and perks promised by them. Be cautious and careful before getting hired. Thanks to the audience who reads such feedbacks from ambitionbix.com...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am not seeing any good thing regarding learning point of view, work point of view. Yeah good thing you will get so many event mail like secret santa, fun friday but you can't participate if you don't have good relation with manager. You will be enjoying Accenture if you have good relation with your manager. They are not entertain other state people, means if you are from other state people except south india then they will be trouble, no1 support you, no1 will bother what you are doing atlast they will not give you anything and they will give you the different reason. But if you are from Soth Indian then without work you can get good hike....Read More

Dislikes

Everything is dislike. If you are not from south indian then you will be trouble. I am requesting to Accenture if you don't like other state people then don't hire other state people and don't spoil other sate resources career. You are giving money that means you can't do anything with your employee.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

We got paid on time.

Dislikes

You are not being value as a person. You have to sacrifice your personal life. Promotions are based on buttering skill if you do not possess that skill you may not even get the variable pay promotion and appraisals remains your dream though you have done your job well.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good colleagues which are working at your same level. Client facing job.

Dislikes

Appreciation and appraisal are not based on performance and there seems to be bias. Incompetent management and leads causing issues to the employees in many ways.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

People have their own projects and work independently with onshores and not Indian managers

Dislikes

Toxic work environment. If you raise genuine concerns or issues with management they will not listen and then tag it you as complaint box. This will also affect ur rating. Protect their favourites. People who butter the Indian leads gets promotion within a year or two and get good joke. Favouritism is very much prevalent.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Management is biased and your voice will not be heated. Promotion status is too bad and people are working more than the business requirements and they are not compensated accordingly.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No likes

Dislikes

Depend upon process Promotions on paper having biasness Work and personal life balance all disturbed Only office and then come back home just to sleep On terms of increment 3-4% Many times variables goes 0% - 3% No appreciation for good work and just meetings meetings and meetings and after that many more additional work. Having expectation 200% and in return u get somewhere 5% maximum

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nice ,great work life balance tension free and stress free

Dislikes

Not bad , sometimes Its hard to discuss about roles and responsibilities and get some extra work for improvement

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If you talk about Accenture then it is good but if you talk about the project which you are going to work is 99% worst . So it depends upon project

Dislikes

Work stress and pressure and no work life balance and salary growth

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I would say this whole-ly depends on the client and the team you end up in. The people you work with on a daily basis, the developers you interact with, the testers and POs. In terms of work ethic and deliverable quality, I feel I work with the best minds in this team, and that makes me want to become and push my skillset.

Dislikes

The team you work with, work life balance goes in a shambles. Zero Socializing, teams meets, anything that isnt work, doesnt have space on the calendar of the team i work in. Been with this current client of mine for close to 2 years and i haven't met anyone from the team, other than knowing what they sound like, i have no clue about them. Being paid in peanuts, not meeting people, weekends are workdays at times. It kind of starts to get to you, but at times it feels like everyone is going through the same and we cant complain. on they are also reducing the team size by more than 50% stating budgeting issues? which from an employees perspective doesnt make sense....Read More

Work Details

Work policy: Sometimes they call, sometimes they dont

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The massive work pressure ensures a consistent improvement in learning curve. Salary package better than market standard Good perks and benefits Hybrid work model

Dislikes

No worklife balance Leadership believes in cutthroat slavery No salary hikes in the last few years Company doesnt mind letting go of experienced candidates but hires inexperienced candidates

Likes

There is nothing good in Accenture. It does not value your work, ability.

Dislikes

There is lot to say about Accenture in terms of what I dislike about it. It has got very bad work life balance, disgusting increment and promotion culture, worst IT and worst HR team.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

Too much of pressure. No hike in 2 years. Promotion is more difficult than ever. No replacement for people who are leaving. Squeezing the employee till he or she drops.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary

Dislikes

Work life balance No support from management Politics No respect and value of employees who performs good False commitment of shift time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The Best Core values of Accenture are Client Value Creation, One Global Network, Respect for the Individual, Best People, Integrity and Stewardship. Working with Accenture give good vibes with Culture, Work satisfaction and rewards on time helps to grow in right direction.

Dislikes

1. Few Indian low mentality leadership. 2. Lack of HR interaction with individual.

Work Details

Work related travel: This is a desk job.

Likes

Job Security

Dislikes

1. **Work-Life Balance**: Accenture is known for its demanding work culture, especially in client-facing roles, where long hours and travel may be required. This can affect work-life balance, particularly for employees with family or personal commitments. 2. **Pressure and Stress**: The fast-paced environment, tight deadlines, and high expectations can sometimes lead to stress and burnout. This is particularly true in certain projects or roles that require constant client interaction and project deliverables. 3. **Limited Career Progression for Some**: Some employees feel that career progression may not always be clear or transparent. While Accenture offers many opportunities for growth, the path to promotion can sometimes be slow or competitive, especially in more senior positions. 4. **Hierarchical Structure**: Accenture, like many large organizations, has a hierarchical structure that some employees find limiting. They may feel that decisions are made at higher levels without enough input from those at lower levels. 5. **Job Rotation**: While Accenture provides opportunities to work on various projects and gain diverse experiences, some employees may find the frequent changes in job roles and assignments to be disruptive or unsatisfying, as it can make it difficult to build expertise in one specific area. 6. **Focus on Billable Hours**: For employees in client-facing roles, there can be a strong emphasis on billable hours, which might create pressure to meet targets. This focus may detract from other valuable work, such as training, skill development, or personal growth. 7. **Corporate Culture and Bureaucracy**: Some employees may find Accenture’s corporate culture and internal processes to be bureaucratic or rigid. This can sometimes hinder innovation or make day-to-day work less flexible than at smaller, more agile companies. 8. **Compensation vs. Workload**: There are occasional complaints about the mismatch between the amount of work expected from employees and the compensation they receive, particularly at junior levels. Some feel that the workload doesn’t always reflect the compensation package. 9. **Frequent Travel**: Many roles at Accenture, especially in consulting, involve frequent travel. While some employees appreciate this as an opportunity to see new places, others find the travel demanding and tiring, particularly when it impacts their personal life. 10. **Standardization**: Some employees feel that the company’s standardized processes and approach can limit creativity or individual initiative, especially when working on client projects that follow a strict methodology. 11. **No Salary Increment for Several Years**: Some employees have reported not receiving a salary increase for an extended period (e.g., 3 years or more). This can lead to dissatisfaction, especially when job performance and company growth do not seem to be reflected in compensation adjustments. 12. **Extended Working Hours**: Although the standard working hours are supposed to be 9 hours, some employees report being required to work 9.5 hours, leading to frustration and a sense that the company is demanding more time without appropriate compensation or recognition for the additional hours. NEVER WORK WITH THIS COMPANY. WORST COMPANY EVER SEEN....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.