Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

i

Amazon

Compare

based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Customer Associate Reviews

based on 15 reviews

Updated 12 Jan, 2025

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.6

Salary & Benefits

4.5

Skill development

4.4

Company culture

4.0

Work-Life balance

3.9

Work Satisfaction

3.8

Job Security

3.8

Promotions/Appraisal

15 reviews found

Sort by: Popular

Customer Associate in Mumbai (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2024

Likes

Work culture was awesom

Dislikes

nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Associate (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jan 2025

Likes

Best company.

Dislikes

Great corporation best company comparing to all other.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Similar companies for Customer Associate

View All

Flipkart Reviews

3.1

• 11 Reviews

3.9

• 15 Reviews

Mahindra & Mahindra Reviews

4.3

• 7 Reviews

Accenture Reviews

4.3

• 9 Reviews

Asian Paints Reviews

4.0

• 30 Reviews

Tech Mahindra Reviews

3.6

• 71 Reviews

State Bank of India Reviews

4.8

• 9 Reviews

Sutherland Global Services Reviews

3.9

• 27 Reviews

Reliance Retail Reviews

3.0

• 6 Reviews

Firstsource Solutions Reviews

1.1

• 5 Reviews

View More

Customer Associate (working remotely)

Contractual

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Sep 2023

Likes

I like the team I worked with

Dislikes

I don't like how they ended the contract without noticing my hard work and dedication

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Associate in New Delhi (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Feb 2024

Likes

Good

Dislikes

Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Associate (working remotely)

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 30 Aug 2022

Likes

I feel good because this opportunity is wonderful for me.

Dislikes

Nothing else. I like to work with Amazon.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Associate in Noida

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 27 May 2022

Likes

The company culture is quite good.

Dislikes

There’s no renewal for a person who’s on a contractual based. Even though if he/she is maintaining the required scores.

Work Details

It was pretty average.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Associate (working remotely)

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Nov 2023

Likes

Nothing

Dislikes

It's a company where robots should work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Associate in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Apr 2022

Likes

Good work environment and culture

Dislikes

No dislike

Work Details

The Job is quite interesting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Associate in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 May 2021

Likes

Working environment and culture

Dislikes

NA

Work Details

Great

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

NA

Customer Associate in Pune

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Aug 2022

Likes

That they pay you for night shifts

Dislikes

There’s nothing by now that I dislike about Amazon

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Associate in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Jan 2020

Likes

Good salary and non traditional nature.

Dislikes

Work load is to much some time

Work Details

Not bad.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Associate in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 14 Apr 2019

Likes

We have got lots of freedom and we can enjoy while working.

Dislikes

The shifts will be changed every 3 months, which is really tough for everyone to adapt to the situations again, slow career growth, sometimes its boring.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Associate in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 16 Sep 2019

Likes

Amazing place to work

Dislikes

Salary structure

Work Details

It was an amazing experience to work in amazon..

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Customer Associate in Indore

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Jan 2019

Likes

Worst company ever

Dislikes

Worst company ever

Work Details

I hate it

Work days: Rotational Shift (Strict Timings)

Customer Associate in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 08 Aug 2017

Likes

Great work culture Growth is there but tuff competition We can enjoy at work Nice people around Supporting staff

Dislikes

Every day you need to do the same thing Gives frustration if performance is not maintained

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

Got a question about Amazon?

Ask anonymously on communities.

Tell us how to improve this page.

Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 73% of employees reported the working ...Read more

Home >
Reviews >
Amazon Reviews >
Amazon Customer Associate Reviews

Gender Based Ratings for Amazon Customer Associate

based on 14 reviews

Rated 4.7 for Salary & Benefits and 4.4 for Skill Development

Rated 4.6 for Company Culture and 4.6 for Salary & Benefits

Working Days for Amazon Customer Associate

based on 15 reviews

Rotational Shift

73%

Monday to Friday

27%

Work Timings for Amazon Customer Associate

based on 15 reviews

Flexible timing

Strict (8am - 5pm)

Strict (9pm - 6am)

50%

14%

7%

29% employees reported other strict timings

Shift Timings for Amazon Customer Associate

based on 15 reviews

Day shift

Night shift

62%

38%

Business Travel for Amazon Customer Associate

based on 15 reviews

No travel

85%

Within city

15%

Amazon Customer Associate Salary

based on 69 salaries

₹2.2 L/yr - ₹5.5 L/yr

14% more than the average Customer Associate Salary in India

View more details

Employee Benefits for Amazon Customer Associate

Office cab/shuttle

2 total responses

Free meal

1 total response

Health insurance

2 total responses

Child care facility

1 total response

+4 more benefits

Flipkart

4.0

Compare

TCS

3.7

Compare

Google

4.4

Compare

Netflix

4.5

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company