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3.6

based on 33.1k Reviews

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Tech Mahindra Customer Service Professional Interview Questions and Answers

Updated 31 Oct 2023

2 interviews found

Sort by: Popular

I applied via Referral and was interviewed in May 2022.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell us about Child Labour?
  • Q2. Tell us about customer Service?
2

Typing Test Round (1 Question)

  • Q1. To get selected you have to get 28wpm and 90% Accuracy
3

Chat Process Round (1 Question)

  • Q1. I Ordered a fast charger from XYZ but regular charger is delivered to me,that too is fake?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Professional interview:
  • CSAT
  • bpo
  • Child labour
  • Women Empowerment
  • Child Marriage
Interview preparation tips for other job seekers - So i would like to suggest everyone be calm don't stress out handle the situation calmly. Just keep focusing and trying harder and harder because failure doesn't mean it's end of your story. You are a shinning star God has planned better than our's. So have faith and continue applying u will reach the postion which God had already assigned for you.

Regard's
Shoaib Raina
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in May 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Brief study of resume. Basic English speaking test. Like tell yours daily routine.
3

One-on-one Round (1 Question)

  • Q1. Q1. Tell me about yourself? Help- never add your family and don't use childhood intro. Q2. Why you need this job? Help- don't mention money issues! Q3. ASSE no ...read more

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Coding Test Round

Basic dsa and resume related questions

I applied via Approached by Company and was interviewed in Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. About your work experience
  • Q2. About Your technical knowledge
3

Technical Round (1 Question)

  • Q1. Technical Questions based on work experience
4

HR Round (1 Question)

  • Q1. Availability and Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Process was very good timely updates, everyone said Capgemini is best company to work but don't expect hikes?
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Logical reasoning English grammar

3

Coding Test Round

45 mins 2 code and 7 code 20 minutes small

Interview Preparation Tips

Interview preparation tips for other job seekers - Basis c c++

I applied via Naukri.com and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

  • Q1. There will be different set of questions for each. So no particular one's here. Add Answer
  • Q2. Above is the answer Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be efficient and honest yourself towards your work/passion. You just need to stick to the process because that is the main key to become master in your work.

I applied via Walk-in and was interviewed before Feb 2021.

3 Interview Rounds

1

Aptitude Test Round

30 questions and 25 we need mark it as correct

2

Technical Round (1 Question)

  • Q1. Mostly based on the topics we mentioned in the resume
3

HR Round (5 Questions)

  • Q1. Why should we hire you?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join as a test trainee as package and growth is less

I applied via Naukri.com and was interviewed before Oct 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have strong communication skills
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Mid level aptitude questions

2

Coding Test Round

Easy level coding questions

3

Technical Round (1 Question)

  • Q1. Questions from the resume
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. Programmatically and also basics of programming
  • Q2. How soon you will join

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare and present confidently and give your best

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Professional interview?
Tech Mahindra interview process usually has 3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Typing Test and Resume Shortlist.
How to prepare for Tech Mahindra Customer Service Professional interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, voice process, bpo, customer support and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Service Professional interview?

Some of the top questions asked at the Tech Mahindra Customer Service Professional interview -

  1. Tell us about Child Labo...read more
  2. Tell us about customer Servi...read more
  3. I Ordered a fast charger from XYZ but regular charger is delivered to me,that t...read more

Tell us how to improve this page.

People are getting interviews through

based on 2 Tech Mahindra interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Tech Mahindra Customer Service Professional Salary
based on 64 salaries
₹1.5 L/yr - ₹4.9 L/yr
20% less than the average Customer Service Professional Salary in India
View more details

Tech Mahindra Customer Service Professional Reviews and Ratings

based on 17 reviews

3.5/5

Rating in categories

3.2

Skill development

3.1

Work-Life balance

3.0

Salary & Benefits

3.1

Job Security

3.2

Company culture

2.9

Promotions/Appraisal

2.9

Work Satisfaction

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