Tech Mahindra
1500+ Interview Questions and Answers
Q201. What is multi Threading. Oops concept.
Multithreading is the ability of a CPU to execute multiple threads concurrently.
Multithreading allows for parallel processing and can improve performance.
In object-oriented programming, multithreading can be implemented using the Thread class.
Examples of multithreaded applications include web servers and video games.
Q202. What is Sap?, How we integrate Fico with other modules?
SAP is an enterprise resource planning software used to manage business operations. FICO is integrated with other modules through data transfer.
SAP is a software used for managing business operations such as finance, sales, production, and inventory
FICO is a module in SAP used for financial accounting and controlling
Integration with other modules is achieved through data transfer between modules
For example, FICO can be integrated with the sales module to transfer data on cust...read more
Q203. What is collection? Which collection have you used?
A collection is a framework that provides an architecture to store and manipulate a group of objects.
Collections are used to store, retrieve, manipulate, and communicate data between different parts of a program.
Java provides several built-in collection classes such as ArrayList, LinkedList, HashSet, and HashMap.
Collections can be used to perform operations like searching, sorting, insertion, deletion, and iteration over elements.
Collections can store objects of any type, inc...read more
Q204. What is MRP run in SAP system?
MRP run in SAP system is a process that calculates material requirements based on demand and generates procurement proposals.
MRP run is used to ensure that materials are available for production and delivery to customers.
It considers various factors such as sales orders, production orders, forecasts, and stock levels to determine the quantity and timing of material requirements.
MRP run generates procurement proposals such as purchase requisitions or planned orders to fulfill ...read more
Q205. How to create movement type ?
Movement types can be created using transaction code OMJJ.
Go to transaction code OMJJ
Enter the new movement type details
Assign the movement type to a movement type group
Save the new movement type
Q206. What is tollerance? Ans-The permissable very action of a size is called tollerance.
Tolerance is the allowable variation in a dimension or measurement.
Tolerance is important in engineering to ensure that parts fit together properly and function as intended.
It is usually expressed as a range of acceptable values, such as +/- 0.1mm.
Tolerance can be affected by factors such as manufacturing processes, materials, and design requirements.
Tolerance can also be used to control the fit and clearance between mating parts, such as in bearings or gears.
Tolerance analys...read more
Q207. Which command do you use to find 3rd column in a pipe delimited file in unix?
To find 3rd column in a pipe delimited file in unix, use the cut command.
Use the cut command with -d option to specify the delimiter as pipe(|)
Use -f option to specify the field/column number to extract, in this case 3
Example: cut -d '|' -f 3 filename.txt
This will output the 3rd column from the file filename.txt
Q208. What is modem and how it is used?
A modem is a device that converts digital signals to analog signals and vice versa, allowing computers to communicate over telephone lines.
Modem stands for modulator-demodulator.
It is used to connect a computer to the internet via a telephone line.
It converts digital signals from the computer into analog signals that can be transmitted over the phone line.
It also converts analog signals from the phone line into digital signals that the computer can understand.
There are differ...read more
Q209. What is bpo? What do you know about voice processing?
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.
Voice processing is a type of BPO that involves handling customer inquiries and support through phone calls.
Voice processing services may include inbound and outbound call center services, telemarketing, an...read more
Q210. How many programming languages do you know?
I am proficient in three programming languages: Java, Python, and SQL.
Java
Python
SQL
Q211. To u speak influent in english
Yes, I speak fluent English.
I have excellent command over the English language.
I am fluent in both spoken and written English.
I have experience communicating in English in professional settings.
I can effectively understand and convey information in English.
I have received positive feedback on my English language skills.
Q212. Tell all SQL commands which you know
Common SQL commands for data manipulation and retrieval
SELECT - retrieve data from a table
INSERT - insert data into a table
UPDATE - update existing data in a table
DELETE - delete data from a table
CREATE - create a new table or database
ALTER - modify the structure of a table
DROP - delete a table or database
JOIN - combine data from multiple tables
GROUP BY - group data based on a specific column
ORDER BY - sort data based on a specific column
Q213. What is Maven and explain it's structure
Maven is a build automation tool used primarily for Java projects.
Maven uses a Project Object Model (POM) to manage dependencies and build process
It uses a central repository to download dependencies
Maven has a defined directory structure for projects
Plugins can be added to extend Maven's functionality
Q214. Types of fit? Ans-According to ISI system fit are deivde in two three parts provide 1 clearance fit. 2 Interference fit 3 transition fit.
Types of fits include clearance fit, interference fit, and transition fit.
Clearance fit: parts are intended to have a gap between them
Interference fit: parts are intended to be pressed or forced together
Transition fit: parts have a combination of clearance and interference fit
ISI system divides fits into these three categories
Fits are important in ensuring proper functioning of mechanical systems
Q215. OOPs concepts, calculate character repetition in a sentence, selenium code to invoke a website and enter login credentials
Interview question for Software Engineer on OOPs concepts, character repetition in a sentence, and Selenium code for login.
OOPs concepts include inheritance, encapsulation, polymorphism, and abstraction
To calculate character repetition in a sentence, iterate through each character and keep a count
Selenium code to invoke a website and enter login credentials involves using the WebDriver API and locating the login elements
Example: driver.get('https://www.example.com'), username...read more
Q216. How would you connect internet on your own laptop. Tell the complete process
To connect internet on a laptop, follow these steps.
Ensure that the laptop has a wireless network adapter or an Ethernet port
Turn on the laptop and connect to a Wi-Fi network or plug in an Ethernet cable
If connecting to a Wi-Fi network, enter the password if prompted
If the laptop does not automatically connect, go to the network settings and select the desired network
Once connected, open a web browser to test the internet connection
Q217. What is TNI and TNA
TNI stands for Training Needs Identification and TNA stands for Training Needs Analysis.
TNI is the process of identifying the gap between the current and desired performance of employees.
TNA is the process of analyzing the identified gap to determine the root cause and develop a training plan.
TNI and TNA are important steps in designing effective training programs.
Examples of TNI and TNA include conducting surveys, focus groups, and performance evaluations.
TNI and TNA help or...read more
Q218. Which is better: dynamic memory allocation or static memory allocation & why?
Q219. 1)What was the introduced in c programming? 2
C introduced structured programming and allowed modular programming with functions.
C introduced the concept of structured programming with the use of control structures like if-else, for, while, and switch-case.
It also allowed modular programming with the use of functions, which could be reused in different parts of the program.
C also introduced the concept of pointers, which allowed direct manipulation of memory addresses.
Examples of C programs include operating systems, dev...read more
Q220. 2. How do you reverse string without using in built method ?
Iterate through the string from end to beginning and append each character to a new string.
Create an empty string to store the reversed string.
Iterate through the original string from end to beginning.
Append each character to the new string.
Return the reversed string.
Q221. What programming languages are you most familiar with?
I am most familiar with C++ and Python programming languages.
C++
Python
Q222. R u came in time in company timings....
Yes, I always come on time for company timings.
I understand the importance of punctuality and always make sure to arrive on time.
I plan my commute accordingly to avoid any delays or traffic.
I prioritize my work and schedule to ensure that I can arrive on time.
I have never been late for work and have always maintained a good attendance record.
Q223. Difference between arraylist and linked list?
ArrayList is a resizable array implementation while LinkedList is a doubly linked list implementation.
ArrayList is faster for accessing elements while LinkedList is faster for adding or removing elements.
ArrayList uses contiguous memory while LinkedList uses non-contiguous memory.
ArrayList is better for random access while LinkedList is better for sequential access.
Example: ArrayList - List
names = new ArrayList<>(); LinkedList - List names = new LinkedList<>();
Q224. What is the difference between customer service and customer support
Customer service focuses on providing assistance and guidance to customers, while customer support deals with resolving technical issues and providing solutions.
Customer service involves addressing customer inquiries and concerns, providing information about products or services, and ensuring customer satisfaction.
Customer support involves troubleshooting technical issues, providing solutions to problems, and resolving customer complaints.
Customer service is more focused on b...read more
Q225. Object-oriented programming with example
Object-oriented programming is a programming paradigm that organizes code into objects.
Encapsulation: bundling data and methods together in a class
Inheritance: creating new classes from existing ones
Polymorphism: using a single interface to represent different types
Abstraction: hiding complex implementation details
Example: Creating a class 'Car' with properties like 'color' and methods like 'startEngine'
Q226. What do you know about BPO sectors?
BPO sectors refer to Business Process Outsourcing sectors where companies outsource their non-core business functions to third-party service providers.
BPO sectors include services such as customer support, technical support, data entry, and back-office operations.
These sectors are known for their cost-effectiveness and efficiency in handling non-core business functions.
Examples of BPO companies include Accenture, Genpact, and Infosys BPM.
BPO sectors are prevalent in countries...read more
Q227. How many type of learning models are there? Which one you used too facilitate in last org.?
There are several learning models, including behaviorism, cognitivism, constructivism, and humanism.
Behaviorism focuses on observable behaviors and uses reinforcement and punishment to shape behavior.
Cognitivism emphasizes mental processes such as attention, memory, and problem-solving.
Constructivism suggests that learners construct their own understanding of the world through experiences and reflection.
Humanism emphasizes the individual's potential for growth and self-actual...read more
Q228. What is IOT, angular js, give some live examples
IOT is the interconnection of physical devices, while AngularJS is a JavaScript framework for web development.
IOT enables devices to communicate and exchange data, leading to automation and efficiency in various industries.
Examples of IOT include smart homes, wearable devices, and industrial automation.
AngularJS simplifies web development by providing a framework for building dynamic and responsive web applications.
Examples of AngularJS include Google Analytics, PayPal, and T...read more
Q229. What is the SDWAN why we need SDWAN technology parameters of SDWAN hub & spoke topology ,site migration process, TLOC, OMP protocols etc
SDWAN is a software-defined approach to managing and optimizing WAN connections.
SDWAN provides centralized management and control of WAN connections, allowing for greater flexibility and agility.
It can improve application performance and reduce costs by dynamically routing traffic over the most efficient path.
SDWAN hub and spoke topology allows for centralized control and management of branch locations.
Site migration process involves configuring the SDWAN solution to support ...read more
Q230. Different between empathy and sympathy
Empathy is feeling what someone else is feeling, while sympathy is feeling sorry for someone else's feelings.
Empathy is putting yourself in someone else's shoes and experiencing their emotions
Sympathy is acknowledging someone else's emotions and feeling sorry for them
Empathy is more active and involves understanding and sharing the emotions of others
Sympathy is more passive and involves acknowledging the emotions of others
Example: Empathy is feeling sad when your friend is go...read more
Q231. 6) What you understand about BPO?
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is the practice of outsourcing non-core business functions to external vendors
It helps companies focus on their core competencies and reduce costs
Common BPO services include customer support, technical support, data entry, and back-office operations
BPO can be onshore, nearshore, or offshore depending on the location of the service provider
Exam...read more
Q232. How can the project be modified?
The project can be modified by identifying the areas that need improvement and implementing changes accordingly.
Identify the areas that need improvement
Analyze the impact of the proposed modifications
Ensure that the modifications align with the project goals
Communicate the modifications to all stakeholders
Implement the modifications and monitor their effectiveness
Q233. Suppose customer has received a damaged product. How you will handle this senario?
We apologize for the inconvenience caused. We will replace the damaged product at the earliest.
Apologize for the inconvenience caused
Ask for details of the damaged product
Arrange for a replacement or refund
Ensure timely delivery of the replacement product
Follow up with the customer to ensure satisfaction
Q234. How to insert a table in ms Excel Ans : go to insert tab select table option give how many rows and columns do you want then insert
To insert a table in MS Excel, go to the Insert tab, select Table option, specify the number of rows and columns, and then insert.
Open MS Excel and click on the Insert tab.
Click on the Table option.
Specify the number of rows and columns you want in the table.
Click on the Insert button to insert the table.
Alternatively, you can also use the keyboard shortcut Ctrl + T to insert a table.
Q235. Tell me something about CHILD LABOUR
Child labour refers to the employment of children in any work that deprives them of their childhood, education, and potential.
Child labour is a violation of children's rights and a form of exploitation.
It is prevalent in many developing countries, where poverty and lack of education are major factors.
Children are often forced to work in hazardous conditions, such as in mines, factories, and agriculture.
Child labour also includes domestic work, where children are employed as h...read more
Q236. do you know oss and bss?
Yes, OSS and BSS stand for Operations Support System and Business Support System respectively.
OSS is responsible for managing and maintaining the network infrastructure.
BSS is responsible for managing customer-facing activities like billing and customer service.
Both systems are critical for the smooth functioning of a telecom or IT organization.
Examples of OSS include network inventory management and fault management systems.
Examples of BSS include billing systems and custome...read more
Q237. 3) What is dora process?
DORA (Discover Offer Request Acknowledge) is a process used by DHCP to assign IP addresses to devices on a network.
DORA stands for Discover, Offer, Request, and Acknowledge.
It is a four-step process used by DHCP to assign IP addresses to devices on a network.
The Discover message is sent by the client to request an IP address.
The Offer message is sent by the server with an available IP address.
The Request message is sent by the client to request the offered IP address.
The Ackn...read more
Q238. What is Service Level. 2 How to calculate manpower calculation. 3 Shrinkage 4 Attrition 5 Shift Adherence
Service level is a metric that measures the percentage of calls answered within a specific time frame.
Service level is usually expressed as a percentage of calls answered within a certain time frame, such as 80% of calls answered within 20 seconds.
Manpower calculation involves determining the number of agents needed to meet service level goals based on call volume and average handle time.
Shrinkage refers to the time agents are not available to take calls due to breaks, meetin...read more
Q239. Bpo full form and what is empathy
BPO stands for Business Process Outsourcing. Empathy is the ability to understand and share the feelings of others.
BPO is a business practice where a company outsources its non-core business processes to a third-party provider.
Empathy is the ability to put oneself in someone else's shoes and understand their emotions and feelings.
In a BPO setting, empathy is important for customer service representatives to understand and address the concerns of customers.
Empathy can also imp...read more
Q240. What is throughput and how will calculate
Throughput is the amount of work completed in a given time period.
Throughput is a measure of productivity or efficiency.
It can be calculated by dividing the amount of work completed by the time taken to complete it.
For example, if a factory produces 100 units in 10 hours, the throughput is 10 units per hour.
Throughput can be used to identify bottlenecks in a process and improve overall efficiency.
Q241. what is 0-30 ,How to improve 0-30 performance
0-30 refers to the time taken to complete a task. Improving it requires practice, focus, and efficient time management.
Practice the task regularly to improve speed and accuracy
Eliminate distractions and focus solely on the task at hand
Break down the task into smaller, manageable parts to improve time management
Use time-saving techniques such as keyboard shortcuts or templates
Identify and eliminate any unnecessary steps in the task
Set achievable goals and track progress to sta...read more
Q242. Basic troubleshooting steps when a printer stops working.; What is the difference between router, switch and Hub.; Basics on networking.
Q243. How you can reslove merge conflicts in git ? Share your experience ?
Resolve merge conflicts in git by using git commands and tools.
Use 'git status' to identify conflicted files
Open conflicted file(s) in text editor and resolve conflicts manually
Use 'git add' to stage resolved files
Commit changes using 'git commit'
Use 'git merge --abort' to abort merge if needed
Q244. Why is there a need of customer support?
Customer support is essential for resolving customer issues and ensuring customer satisfaction.
Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries
Q245. Use interface name before method name while implementing the method in class. Ex- interfacename.methodname()
Using interface name before method name while implementing the method in class.
This is a recommended practice in Java programming.
It helps in avoiding naming conflicts and improves code readability.
Example: MyInterface.myMethod();
Q246. What are the parts that you've designed in creo and what is the application?
I have designed various parts in Creo for applications in automotive, aerospace, and consumer electronics industries.
Designed engine components for automotive industry
Designed aircraft structural components for aerospace industry
Designed smartphone casings for consumer electronics industry
Q247. What can be customer queries?
Customer queries can range from product inquiries to technical issues and billing problems.
Product inquiries
Technical issues
Billing problems
Order status
Returns and refunds
Shipping and delivery
Account management
Complaints and feedback
Q248. What is upselling and cross selling
Upselling is the practice of encouraging customers to purchase a higher-end product or service, while cross-selling is offering complementary products or services.
Upselling involves persuading customers to upgrade to a more expensive version of a product or service.
Cross-selling involves offering additional products or services that complement the original purchase.
Both techniques aim to increase revenue and customer satisfaction.
Examples of upselling include offering a large...read more
Q249. Explain extension mobility, route pattern, translation pattern, dial peer, trunk group.
Explanation of UCCE terms: extension mobility, route pattern, translation pattern, dial peer, trunk group.
Extension mobility allows users to log in to any phone and have their profile settings applied.
Route patterns determine how calls are routed within the network.
Translation patterns modify the calling or called number before routing the call.
Dial peers define how calls are routed to a specific destination.
Trunk groups are used to group multiple trunks together for routing ...read more
Q250. Do you have computer/ laptop with good internet connection
Yes, I have a laptop with a reliable internet connection.
I have a laptop with a high-speed internet connection.
I am comfortable using various software and online tools.
I have experience troubleshooting basic technical issues.
I am willing to upgrade my equipment if necessary.
Q251. If any advisor have behavior issue then what you do?
If an advisor has a behavior issue, I would address it through communication, coaching, and disciplinary action if necessary.
First, I would have a conversation with the advisor to understand the behavior issue and its impact on their performance and the team.
I would provide feedback and coaching to help the advisor understand the expected behavior and its importance.
If the behavior issue persists, I would escalate the matter to the appropriate manager or HR department for fur...read more
Q252. 1.What is virtual dom and how does it differ from real Dom ?
Virtual DOM is a lightweight copy of the real DOM that allows for efficient updates without directly manipulating the actual DOM.
Virtual DOM is a concept used in frameworks like React to improve performance by minimizing direct DOM manipulation.
Changes are first made to the virtual DOM, which is then compared to the real DOM to identify the minimal updates needed.
This process reduces the number of actual DOM manipulations, leading to faster rendering and improved performance....read more
Q253. What is antivirus? Name some of the antivirus available in the market?
Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.
Antivirus software scans files and directories for any malware or suspicious patterns.
It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.
Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.
Q254. How you can handle an irate customer?
I would listen to their concerns, empathize with their situation, apologize for any inconvenience, and offer a solution to resolve the issue.
Listen actively to the customer's complaints without interrupting.
Empathize with the customer by acknowledging their frustration and showing understanding.
Apologize sincerely for any inconvenience caused, even if it wasn't directly your fault.
Offer a solution to resolve the issue, whether it's a refund, replacement, or another form of co...read more
Q255. What do you understand by e-commerce?
E-commerce refers to buying and selling goods or services over the internet.
Online transactions
Digital payments
Virtual storefronts
Examples: Amazon, eBay, Shopify
Q256. if a customer is very adamant what will be your way to calm that customer
I would listen to the customer's concerns, empathize with them, and offer a solution to their problem.
Listen actively to the customer's concerns without interrupting them
Empathize with the customer by acknowledging their frustration and apologizing for any inconvenience caused
Offer a solution to the customer's problem, and explain how it will resolve their issue
Remain calm and professional throughout the interaction, even if the customer becomes angry or upset
Follow up with t...read more
Q257. Which port will u use to perform serial data transfer?
Q258. what is Marketing management digital innovation multiple rules ?
Marketing management digital innovation multiple rules refers to the use of digital technologies and strategies to manage marketing activities and implement innovative approaches.
Marketing management involves planning, organizing, and controlling marketing activities to achieve organizational goals.
Digital innovation refers to the use of digital technologies and platforms to create new products, services, and business models.
Multiple rules in marketing management digital inno...read more
Q259. What is ip address? Explain the types of ip address?
An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.
IP address stands for Internet Protocol address
It is a numerical label assigned to each device connected to a network
IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)
IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)
Q260. What is oops concepts explain all ?
OOPs concepts are the fundamental principles of object-oriented programming.
Encapsulation - binding data and functions together
Inheritance - creating new classes from existing ones
Polymorphism - ability of objects to take on many forms
Abstraction - hiding implementation details
Example: A car is an object that encapsulates data like speed and functions like accelerate and brake
Example: A child class can inherit properties and methods from a parent class
Example: A shape class c...read more
Q261. What is UL 94? What are the different materials used in Vaccum chambers? What is the difference between SS304 and SS316?
UL 94 is a flammability standard for plastic materials. SS304 and SS316 are different grades of stainless steel. Various materials are used in vacuum chambers.
UL 94 is a standard used to measure the flammability of plastic materials.
SS304 and SS316 are both grades of stainless steel, but SS316 has higher corrosion resistance and strength.
Materials used in vacuum chambers include stainless steel, aluminum, and glass.
The choice of material for a vacuum chamber depends on factor...read more
Q262. Jenkins CI-CD Pipelines how to declare that and how to integrate which plung'ins to integrated with jenkins actually plung'ins name.
Jenkins CI-CD pipelines are declared using Jenkinsfile and can be integrated with various plugins for additional functionality.
Declare Jenkins CI-CD pipelines using Jenkinsfile in the root directory of the project.
Integrate plugins like Git, Docker, Slack, SonarQube, etc., for specific functionalities.
Use declarative syntax or scripted syntax in Jenkinsfile based on requirements.
Configure stages, steps, post actions, and notifications in the Jenkinsfile.
Leverage Jenkins Pipel...read more
Q263. What is your idea about Corporate Training?
Corporate Training is essential for enhancing employee skills and knowledge to improve performance and productivity.
Corporate Training helps employees develop new skills and knowledge relevant to their roles.
It improves employee performance and productivity, leading to better business outcomes.
Corporate Training can include workshops, seminars, online courses, and on-the-job training.
It is important for keeping employees updated on industry trends and best practices.
Effective...read more
Q264. How will reduce attrition in classroom Training
To reduce attrition in classroom training, focus on engagement, relevance, and support.
Create interactive and engaging activities to keep learners interested
Ensure the training content is relevant to the learners' job roles and responsibilities
Provide ongoing support and resources to reinforce learning
Encourage feedback and incorporate it into future training sessions
Offer incentives or rewards for completing the training and demonstrating mastery
Q265. What are the migration issues faced when migrate from sp onprem to online.
Migration from SP on-prem to online faces issues related to customization, data loss, and compatibility.
Customizations made in on-prem may not be supported in online version
Data loss may occur during migration process
Compatibility issues may arise due to differences in versions
Third-party tools may not work in online version
Migration may require significant planning and testing
Q266. Explain the Role and Functionality of the Control Plane Components in Kubernetes.
Control plane components in Kubernetes manage the cluster and make decisions about the state of the cluster.
Control Manager: Ensures that the desired state of the cluster matches the actual state.
Scheduler: Assigns workloads to nodes based on resource availability and constraints.
API Server: Acts as the front-end for the Kubernetes control plane and is the primary interface for users and other components.
etcd: Consistent and highly-available key-value store used as Kubernetes...read more
Q267. How to render list in react? Also explain difference between state vs prop in react?
To render a list in React, use map() function to iterate over an array of data and return a list of components. State is mutable data managed within a component, while props are immutable data passed from parent to child components.
To render a list in React, use map() function to iterate over an array of data and return a list of components.
Example: const items = ['item1', 'item2', 'item3']; items.map(item =>
- {item} )
State is mutable data managed within a component and can be ...read more
Q268. What is decompiler? How to increase error message length in pro*C?
Decompiler is a tool to convert compiled code back to source code. Increase error message length in pro*C using the define SQLERRMC.
Decompiler is used to reverse engineer compiled code to its original source code.
Pro*C error message length can be increased by defining SQLERRMC to a larger value.
For example, to increase error message length to 100 characters, define SQLERRMC as char SQLERRMC[100];
Q269. How you handle the problem of customer?
I handle customer problems by actively listening, empathizing, and finding a solution that meets their needs.
Listen actively to the customer's concerns and complaints
Empathize with the customer and acknowledge their frustration
Offer a solution that meets the customer's needs and resolves the issue
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
Q270. What are different types of contracts and important clauses in the contract
Different types of contracts include employment, lease, sales, and service contracts. Important clauses include termination, indemnification, and confidentiality.
Employment contracts outline the terms of employment, including salary and benefits.
Lease contracts outline the terms of renting a property, including rent and security deposit.
Sales contracts outline the terms of buying or selling goods, including price and delivery.
Service contracts outline the terms of providing s...read more
Q271. How is the beneficial to use the credit card
Credit cards offer convenience, rewards, and protection for purchases.
Credit cards allow for easy and secure online shopping.
Many credit cards offer rewards programs, such as cash back or travel points.
Credit cards provide protection against fraudulent purchases.
Using a credit card responsibly can help build a good credit score.
Credit cards can offer additional benefits, such as extended warranties or purchase protection.
For example, using a credit card to book a flight can p...read more
Q272. How to deploy ivr application in servers.
IVR application can be deployed in servers using various deployment methods.
Choose a deployment method based on the application requirements and server environment.
Common deployment methods include manual deployment, automated deployment, and containerization.
Ensure that all necessary dependencies and configurations are included in the deployment package.
Test the application thoroughly after deployment to ensure it is functioning correctly.
Q273. What motor run at high speed at no load conditions
Induction motors run at high speed at no load conditions
Induction motors
Asynchronous motors
Squirrel cage motors
Q274. What are routers?
Routers are networking devices that forward data packets between computer networks.
Routers connect multiple devices to the internet or other networks
They use routing tables to determine the best path for data to travel
Routers can be wired or wireless, and can be used in homes, businesses, and data centers
Examples of popular router brands include Cisco, Netgear, and TP-Link
Q275. Integral components in SAP MM ?
Integral components in SAP MM include material master data, purchasing, inventory management, and logistics invoice verification.
Material master data: Contains information about all materials used in the organization, such as their description, price, and storage location.
Purchasing: Involves the procurement of materials and services from external vendors, including creating purchase orders and managing supplier relationships.
Inventory management: Tracks the movement and stor...read more
Q276. Tell Something About Online Shopping Share Experiences Based On up online shopping Mode
Online shopping is a convenient way to purchase products and services through the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Online shopping also offers a wider selection of products and services than traditional brick-and-mortar stores.
Some popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping can also offer di...read more
Q277. What is HIL bench setup and what are tools used for that?
HIL bench setup is a hardware-in-the-loop testing environment used to simulate real-world conditions for testing electronic control units (ECUs).
HIL bench setup is used in automotive and aerospace industries.
It consists of a computer, HIL simulator, and ECU under test.
The HIL simulator generates signals to simulate sensors and actuators.
The ECU under test is connected to the HIL simulator to validate its functionality.
Tools used for HIL bench setup include dSPACE, National In...read more
Q278. How will you give feedback to a stubborn agent? And what will be the technique?
I would use active listening and positive reinforcement to give feedback to a stubborn agent.
Listen actively to the agent's concerns and try to understand their perspective
Provide positive feedback on areas where the agent is performing well
Offer constructive criticism on areas where improvement is needed
Provide specific examples to support feedback
Encourage the agent to ask questions and provide feedback on the feedback given
Follow up with the agent to ensure that the feedba...read more
Q279. Write a code that takes a string as an input and gives the characters and their count as output.
Code to count characters in a string and output their count.
Create an empty dictionary to store character counts.
Loop through each character in the string and add it to the dictionary with a count of 1 if it doesn't exist, or increment the count if it does.
Output the dictionary with the character counts.
Q280. How to implicitly call an interface method?
To implicitly call an interface method, create an object of the implementing class and assign it to the interface type.
Create an interface with the desired method signature
Create a class that implements the interface
Create an object of the implementing class and assign it to the interface type
Call the method on the interface object
The implementing class's method will be implicitly called
Q281. Poverty situation in India
Poverty is a major issue in India with a large percentage of the population living below the poverty line.
India has a poverty rate of around 21.9% as of 2020
Poverty is more prevalent in rural areas than in urban areas
Lack of access to education, healthcare, and basic amenities contribute to the poverty situation
Government initiatives like the National Rural Employment Guarantee Act (NREGA) and Pradhan Mantri Jan Dhan Yojana (PMJDY) aim to alleviate poverty
Q282. What is difference between lookup and master details relationship in Salesforce?
Lookup relationship is loosely coupled while master-detail relationship is tightly coupled in Salesforce.
Lookup relationship does not impact the deletion of related records, while master-detail relationship does.
In lookup relationship, child records do not inherit the security and sharing settings of the parent record, while in master-detail relationship they do.
Lookup relationship can be set to optional, while master-detail relationship is always required.
An example of looku...read more
Q283. How will you allocate memory for 50 characters using malloc( )?
Q284. What is the advantages of Spring Boot over Spring framework?
Spring Boot simplifies Spring framework development by providing auto-configuration, embedded servers, and production-ready features.
Spring Boot provides auto-configuration which reduces the need for manual configuration, making development faster and easier.
It includes embedded servers like Tomcat, Jetty, or Undertow, eliminating the need for deploying applications on external servers.
Spring Boot offers production-ready features such as metrics, health checks, and externaliz...read more
Q285. How to ping the IP address
To ping an IP address, open command prompt and type 'ping' followed by the IP address.
Open command prompt
Type 'ping' followed by the IP address
Press enter
Wait for the response
Example: ping 192.168.1.1
Q286. 2. Types of customer support?
Types of customer support include phone support, email support, live chat support, self-service support, and social media support.
Phone support: Assisting customers over the phone.
Email support: Resolving customer queries through email communication.
Live chat support: Providing real-time assistance through chat platforms.
Self-service support: Offering online resources and FAQs for customers to find solutions independently.
Social media support: Addressing customer concerns and...read more
Q287. What is the list and list are mutable or immutable?
Lists are a data structure in Python that can hold multiple items. They are mutable, meaning their elements can be changed.
Lists are enclosed in square brackets []
Elements in a list can be of different data types
Lists can be modified by adding, removing, or changing elements
Example: my_list = ['apple', 'banana', 'cherry']
Q288. How do you handle irid customers?
I handle irate customers by actively listening to their concerns and empathizing with their situation.
Remain calm and composed
Listen actively to their concerns
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution or escalate to a higher authority if necessary
Q289. series of programs, data and instructions used in a computer's hardware to help the device operate and you complete tasks. Hardware is the physical components that comprise a computer, such as the graphics card
Software is a collection of programs, data, and instructions that enable a computer to perform tasks.
Software is the intangible part of a computer system.
It includes operating systems, applications, and utilities.
Examples of software include Microsoft Windows, Adobe Photoshop, and Google Chrome.
Q290. Q:- Difference between empathy and sympathy? Q:- What is BPS?
Empathy is understanding and sharing the feelings of others, while sympathy is feeling sorry for someone's situation.
Empathy involves putting oneself in someone else's shoes and experiencing their emotions.
Sympathy involves feeling sorry for someone's situation without necessarily understanding their emotions.
Empathy is more active and involves a deeper level of understanding, while sympathy is more passive.
Example: If a friend is going through a breakup, empathy would involv...read more
Q291. How can you manager your customer? How can yuu slove conflicts between your team mates? How can present a business deck? What is the current role responsibilities in my current organisation? Few Excel short cut...
read moreManaging customers, resolving conflicts, presenting business decks, Excel shortcuts and formulas, role responsibilities, CAPA, 5 WHY ANALYSIS, RCA
To manage customers, prioritize their needs, communicate effectively, and provide excellent service
To resolve conflicts between team mates, listen to both sides, find common ground, and encourage open communication
To present a business deck, focus on key points, use visuals, and engage the audience
Excel shortcuts: Ctrl+C (copy), Ctr...read more
Q292. What is advantageous of online shopping?
Online shopping offers convenience, variety, and often better prices.
Convenience of shopping from anywhere at any time
Wide variety of products available from different sellers
Ability to compare prices and find deals
Saves time and effort of physically going to a store
Can read reviews and ratings from other customers
Can easily return or exchange products
Examples: Amazon, eBay, Walmart, etc.
Q293. Ops round- what is kyc process, what is spi and pii, etc
KYC process refers to verifying the identity of customers to prevent fraud, while SPI and PII are types of sensitive information.
KYC process stands for Know Your Customer and involves verifying the identity of customers through documents like ID cards, passports, etc.
SPI stands for Sensitive Personal Information, such as financial details, while PII stands for Personally Identifiable Information, like name and address.
KYC process is crucial in industries like banking and fina...read more
Q294. If system is restart multiple times, what was the issue?
The issue could be related to hardware failure, software corruption, or overheating.
Possible hardware failure such as faulty RAM or hard drive
Software corruption due to malware or corrupted system files
Overheating causing the system to shut down and restart
Q295. What are the advantages and disadvantages of online shopping?
Q296. What is Can FD and why it is required.
CAN FD stands for Controller Area Network Flexible Data Rate, it is required for high-speed communication in automotive and industrial applications.
CAN FD allows for higher data rates compared to traditional CAN networks
It is necessary for transmitting large amounts of data quickly and efficiently
Used in applications where real-time communication and reliability are crucial, such as automotive ECUs
Example: CAN FD is used in modern cars for transmitting sensor data, control si...read more
Q297. What are Positive and negative risks and how do you manage risks
Positive risks are opportunities while negative risks are threats. Risks are managed through identification, assessment, and mitigation.
Positive risks are events that could have a positive impact on the project if they occur. For example, a vendor may offer a discount if the project is completed ahead of schedule.
Negative risks are events that could have a negative impact on the project if they occur. For example, a key team member may leave the project unexpectedly.
Risk mana...read more
Q298. How to handle hackler and aggresive trainee in batch?
Address the behavior privately, set clear expectations, and offer support.
Speak to the trainee privately to understand their behavior and any underlying issues.
Set clear expectations for behavior in the training session and consequences for not meeting them.
Offer support and resources to help the trainee improve their behavior and performance.
If the behavior continues, involve a supervisor or HR representative.
Example: 'I understand that you may be frustrated, but interruptin...read more
Q299. Different info record types ?
Different info record types in SAP MM include standard, consignment, subcontracting, pipeline, and service.
Standard info record is used for regular procurement of materials.
Consignment info record is used when materials are stored at the customer's location but owned by the vendor.
Subcontracting info record is used when a vendor performs a specific service or process on materials provided by the company.
Pipeline info record is used for materials that are continuously supplied...read more
Q300. What do you think is the future of agile in IT companies? How do you see it shaping up?
Agile will continue to grow and evolve in IT companies, with a focus on scaling and integrating with other methodologies.
Agile will become more mainstream and widely adopted in IT companies
There will be a focus on scaling agile to larger organizations and projects
Agile will continue to evolve and integrate with other methodologies, such as DevOps and Lean
There will be a greater emphasis on agile coaching and training to ensure successful implementation
Agile will continue to d...read more
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