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Tech Mahindra
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posted on 25 Oct 2023
eCommerce is the buying and selling of goods and services over the internet. BPO stands for Business Process Outsourcing.
eCommerce involves online transactions between businesses and consumers.
BPO refers to contracting specific business operations to a third-party service provider.
Examples of eCommerce platforms include Amazon, eBay, and Shopify.
Examples of BPO services include customer support, data entry, and payroll
I would listen to their concerns, empathize with them, apologize for the inconvenience, offer a solution, and follow up to ensure satisfaction.
Listen actively to understand the customer's issue
Empathize with the customer's frustration and show understanding
Apologize for the inconvenience caused
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
I would remain calm, listen actively, empathize, set boundaries, involve a supervisor if necessary, and prioritize safety.
Remain calm and composed to de-escalate the situation
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Set clear boundaries for acceptable behavior
Involve a supervisor if the situation becomes uncontrollable
Prioritize safety of yourself
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
I was interviewed in Jan 2025.
Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated
The question seems to be asking about the timing of an appointment letter.
An appointment letter is typically sent out before a scheduled meeting or interview.
It is important to confirm the timing and details mentioned in the appointment letter.
If the appointment letter is not received on time, it is advisable to follow up with the sender.
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
posted on 29 Dec 2024
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Short-answer questions, story-based questions, and aptitude tests:
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
posted on 10 Sep 2024
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 5 interview rounds.
It was bad, its terrible company
Most third class job
In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
Leading a team of customer service representatives
Implementing innovative strategies to improve customer satisfaction
Continuing to develop my skills and knowledge in customer service
Possibly pursuing further education or certifications in customer service management
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
I have X years of experience in customer service roles
I am highly skilled in communication and problem-solving
I have received positive feedback from previous customers for my ability to resolve issues effectively
I was interviewed in Dec 2024.
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
based on 1 interview
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