Tech Mahindra Bps Associate Interview Questions and Answers

Percentage, profit and loss

Q1. My self qualification
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Q2. Background fresher or expierence
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Basic aptitude and grammar

Q1. Why to join tcs as a bps
Ans. 
Joining TCS as a BPS associate offers great career growth opportunities, exposure to diverse industries, and a supportive work environment.
• TCS is a global leader in IT services, providing a platform for learning and growth.

• Working as a BPS associate at TCS allows you to work with clients from various industries, gaining valuable experience.

• TCS offers a supportive work environment with opportunities for skill developmen...read more
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Q2. Tell me about ut self
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I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.
• Customer service experience in retail and hospitality industries

• Strong communication and interpersonal skills

• Proven ability to handle challenging situations and resolve conflicts

• Detail-oriented and organized approach to tasks

• Bachelor's degree in Business Administration
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Q1. Tell mee about your self
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Q2. Technical round
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Q1. Can you tell me about yourself?
Ans. 
I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.
• Customer service experience in retail and hospitality industries

• Strong communication and interpersonal skills

• Ability to multitask and prioritize in fast-paced environments

• Proficient in Microsoft Office suite and CRM software

• Bachelor's degree in Business Administration
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Q2. What is your family background
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My family background is diverse, with members from various professions and cultural backgrounds.
• My parents are both educators, with my mother being a high school teacher and my father a college professor.

• I have two siblings, one who is a nurse and the other who is an engineer.

• We come from a multicultural background, with relatives from different countries and traditions.
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Q1. What is a trial balance?
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A trial balance is a financial statement that lists the ending balances of all general ledger accounts at a certain point in time.
• It is used to ensure that the total debits equal the total credits in the accounting records.

• It is prepared before the financial statements are finalized to identify any errors or discrepancies.

• If the trial balance does not balance, it indicates that there are errors in the accounting record...read more
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Q2. What strategies can be implemented to increase working capital?
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Implementing strategies like improving inventory management, optimizing accounts receivable, and negotiating longer payment terms can increase working capital.
• Improve inventory management by reducing excess inventory and implementing just-in-time inventory systems.

• Optimize accounts receivable by incentivizing early payments from customers and actively following up on overdue invoices.

• Negotiate longer payment terms with...read more
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Q1. What are the steps to create a pivot table?
Ans. 
Creating a pivot table involves selecting data, choosing rows and columns, and summarizing values.
• Select the data you want to analyze

• Go to the 'Insert' tab and click on 'PivotTable'

• Choose the rows and columns you want to display

• Drag and drop the fields to summarize the values

• Customize the pivot table layout and format as needed
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Q2. What is the function of the F7 key in Excel?
Ans. 
The F7 key in Excel is used to check spelling and grammar in a worksheet.
• Pressing F7 will run the Spelling and Grammar check in Excel.

• It will identify and highlight any spelling or grammatical errors in the worksheet.

• You can choose to ignore, change, or add words to the dictionary during the spell check process.
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Q1. What do you appreciate about our office?
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I appreciate the positive work environment, supportive team, and opportunities for growth at your office.
• Positive work environment

• Supportive team

• Opportunities for growth
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Q2. What makes Kolkata famous?
Ans. 
Kolkata is famous for its rich cultural heritage, historical landmarks, delicious cuisine, and vibrant festivals.
• Rich cultural heritage with influences from British, Indian, and Bengali traditions

• Historical landmarks like Victoria Memorial, Howrah Bridge, and Indian Museum

• Delicious cuisine including street food like phuchka and sweets like rasgulla

• Vibrant festivals like Durga Puja, Kali Puja, and Poila Boishakh
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