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TCS Senior CSA Interview Questions and Answers

Updated 20 May 2021

TCS Senior CSA Interview Experiences

1 interview found

Senior CSA Interview Questions & Answers

user image Anonymous

posted on 20 May 2021

I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why should we Hire You
  • Q2. Search on google
  • Q3. What makes you diffrent from others
  • Q4. Search for samples from google
  • Ans. 

    To search for samples from Google, use the search engine and enter relevant keywords.

    • Open Google search engine

    • Enter relevant keywords

    • Click on 'Search' button

    • Browse through the search results

    • Click on the links to access the samples

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and natural

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(15 Questions)

  • Q1. What is split horison? How can we resolve it?
  • Ans. 

    Split horizon is a technique used in computer networking to prevent routing loops by not advertising routes back to the same interface they were learned from.

    • Split horizon is used in distance-vector routing protocols like RIP to prevent routing loops.

    • It works by not advertising routes back to the same interface they were learned from.

    • Split horizon with poison reverse takes this a step further by advertising the route w...

  • Answered by AI
  • Q2. What is BGP? How BGP works?
  • Ans. 

    BGP stands for Border Gateway Protocol, used to exchange routing information between different networks.

    • BGP is an exterior gateway protocol used to make routing decisions on the internet.

    • It operates by exchanging routing information between different autonomous systems (AS).

    • BGP uses TCP port 179 for communication.

    • BGP routers maintain a table of IP prefixes and their paths to reach them.

    • BGP can be configured to influenc...

  • Answered by AI
  • Q3. What are the type of BGP and their AD value?
  • Ans. 

    There are two types of BGP: eBGP and iBGP. eBGP has an AD value of 20, while iBGP has an AD value of 200.

    • eBGP (External BGP) - AD value: 20

    • iBGP (Internal BGP) - AD value: 200

  • Answered by AI
  • Q4. What is routing protocol? What are the types of routing protocol?
  • Ans. 

    Routing protocol is a set of rules used by routers to determine the best path for data packets to travel.

    • Routing protocols help routers communicate with each other to dynamically update routing tables.

    • Types of routing protocols include distance-vector (e.g. RIP), link-state (e.g. OSPF), and hybrid (e.g. EIGRP).

    • Distance-vector protocols determine the best path based on hop count.

    • Link-state protocols use a more complex a...

  • Answered by AI
  • Q5. What is ospf?
  • Ans. 

    OSPF (Open Shortest Path First) is a routing protocol used to determine the best path for data packets in a network.

    • OSPF is a link-state routing protocol

    • It uses Dijkstra's algorithm to calculate the shortest path

    • OSPF routers exchange link-state advertisements (LSAs) to build a topology map

    • It supports VLSM (Variable Length Subnet Masking) and CIDR (Classless Inter-Domain Routing)

    • OSPF divides the network into areas to re

  • Answered by AI
  • Q6. How do we prevent loop avoidance in BGP?
  • Ans. 

    Preventing loop avoidance in BGP involves using loop prevention mechanisms like AS Path and Route Reflectors.

    • Use AS Path attribute to prevent loops by tracking the path a route has taken through AS numbers.

    • Implement Route Reflectors to avoid loops in BGP by controlling the route propagation within a cluster.

    • Utilize BGP Confederations to divide the network into smaller autonomous systems to prevent loops.

    • Regularly monit...

  • Answered by AI
  • Q7. What is OSI model? What are the layers of OSI model?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

    • The OSI model stands for Open Systems Interconnection model.

    • It helps in understanding how data is transferred from one computer to another over a network.

    • The seven layers of OSI model are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has speci...

  • Answered by AI
  • Q8. How does tracerout works?
  • Ans. 

    Traceroute is a network diagnostic tool used to track the path packets take from one networked device to another.

    • Traceroute sends packets with increasing TTL values to determine the path to a destination.

    • Each router along the path sends back an ICMP Time Exceeded message, allowing traceroute to map the route.

    • The final destination sends an ICMP Port Unreachable message, indicating the end of the route.

    • Traceroute helps i...

  • Answered by AI
  • Q9. If we see "*****" in tracerout, what it means?
  • Ans. 

    The presence of '*****' in a traceroute indicates that the router is blocking the ICMP packets used by traceroute.

    • The '*****' indicates that the router is not responding to the ICMP packets sent by the traceroute tool.

    • This could be due to the router being configured to block ICMP traffic for security reasons.

    • It can also be caused by a firewall or network filtering rules blocking the ICMP packets.

    • In some cases, the '***...

  • Answered by AI
  • Q10. What are the states in BGP?
  • Ans. 

    BGP states include Idle, Connect, Active, OpenSent, OpenConfirm, Established.

    • Idle - Initial state when BGP is not yet established

    • Connect - Attempting to establish a TCP connection

    • Active - Waiting for a TCP connection to be completed

    • OpenSent - Sent an Open message to peer

    • OpenConfirm - Received an Open message and waiting for confirmation

    • Established - BGP peers are fully established and can exchange routing information

  • Answered by AI
  • Q11. If there is a non tech guys on site to replace faulty router with new router, how do you configure the new router?
  • Ans. 

    The new router can be configured remotely using a laptop or mobile device with access to the network.

    • Access the router's web interface by entering its IP address in a web browser

    • Login using default credentials or credentials provided by the company

    • Configure basic settings such as SSID, password, and security settings

    • Update firmware if necessary

    • Test the connection to ensure it is working properly

  • Answered by AI
  • Q12. What are CE and PE routers?
  • Ans. 

    CE and PE routers are types of routers used in MPLS networks. CE routers connect to customer networks while PE routers connect to provider networks.

    • CE routers (Customer Edge) connect to customer networks and are responsible for exchanging routes with customer devices.

    • PE routers (Provider Edge) connect to provider networks and are responsible for exchanging routes with other PE routers in the MPLS network.

    • CE routers are...

  • Answered by AI
  • Q13. What is the command to assign an IP address on Juniper router interface?
  • Ans. 

    The command to assign an IP address on a Juniper router interface is 'set interface <interface_name> unit <unit_number> family inet address <ip_address/mask>'

    • Use the 'set' command to configure the interface

    • Specify the interface name and unit number

    • Use the 'family inet' statement to configure an IPv4 address

    • Specify the IP address and subnet mask

  • Answered by AI
  • Q14. What are the parameters should match in BGP neighbourship?
  • Ans. 

    Parameters for BGP neighbourship include AS number, IP address, subnet mask, and BGP version.

    • AS number must match on both neighbors

    • IP address must be reachable between neighbors

    • Subnet mask should be the same on both neighbors

    • BGP version should be compatible between neighbors

  • Answered by AI
  • Q15. What is tftp?
  • Ans. 

    tftp stands for Trivial File Transfer Protocol, a simple protocol used for transferring files over a network.

    • tftp is a lightweight protocol used for transferring files between devices on a network.

    • It operates on UDP port 69.

    • tftp does not require user authentication, making it less secure compared to FTP.

    • It is commonly used for booting devices over a network, such as in diskless workstations or routers.

    • An example of tft...

  • Answered by AI
Round 2 - Technical 

(8 Questions)

  • Q1. What is loop avoidance mechanism in BGP?
  • Ans. 

    Loop avoidance mechanism in BGP prevents routing loops by using loop prevention mechanisms like AS path attribute and route reflectors.

    • BGP uses AS path attribute to prevent routing loops by not accepting routes with its own AS number in the path.

    • Route reflectors are used in BGP to avoid loops in route propagation within a cluster of routers.

    • BGP Confederations can also be used to prevent loops by dividing the AS into sm

  • Answered by AI
  • Q2. How tracerout works? What is source and destination IP?
  • Ans. 

    Traceroute is a network diagnostic tool used to track the path packets take from source to destination IP.

    • Traceroute sends packets with increasing TTL values to elicit ICMP Time Exceeded responses from routers along the path.

    • The source IP is the IP address of the device initiating the traceroute, while the destination IP is the IP address of the target device.

    • Traceroute displays the IP addresses of the routers in the p...

  • Answered by AI
  • Q3. What is public IP and private IP?
  • Ans. 

    Public IP is the address assigned to a device that is directly accessible over the internet, while private IP is used within a private network.

    • Public IP is unique and can be accessed from anywhere on the internet

    • Private IP is used within a local network and is not directly accessible from the internet

    • Public IP is assigned by the Internet Service Provider (ISP)

    • Private IP addresses are typically in the ranges of 192.168.

  • Answered by AI
  • Q4. How can we configure and a router with support of non tech guy onsite?
  • Ans. 

    To configure a router with support of a non tech guy onsite, provide step-by-step instructions and visual aids.

    • Create a simple, easy-to-follow guide with step-by-step instructions.

    • Use visual aids such as diagrams or videos to demonstrate the process.

    • Provide clear explanations of each step and troubleshoot common issues.

    • Offer remote support or a helpline for additional assistance if needed.

  • Answered by AI
  • Q5. What is firewall?
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Acts as a barrier between a trusted internal network and untrusted external network

    • Filters network traffic based on rules set by the administrator

    • Can be hardware-based or software-based

    • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

  • Answered by AI
  • Q6. What are the difference between router and switch?
  • Ans. 

    Routers connect multiple networks together while switches connect devices within a single network.

    • Routers operate at the network layer (Layer 3) of the OSI model, while switches operate at the data link layer (Layer 2).

    • Routers use IP addresses to forward data between networks, while switches use MAC addresses to forward data within a network.

    • Routers can determine the best path for data to travel between networks, while...

  • Answered by AI
  • Q7. What is mpls?
  • Ans. 

    MPLS stands for Multiprotocol Label Switching, a technique used in telecommunications networks to direct data packets along predefined paths.

    • MPLS is used to improve network performance and efficiency by quickly routing data packets based on labels instead of IP addresses.

    • It allows for traffic engineering, quality of service (QoS) prioritization, and virtual private network (VPN) services.

    • MPLS operates at layer 2.5 of t...

  • Answered by AI
  • Q8. How ftp and tftp works?
  • Ans. 

    FTP and TFTP are protocols used for transferring files over a network.

    • FTP (File Transfer Protocol) is a standard network protocol used to transfer files from one host to another over a TCP-based network, such as the internet.

    • TFTP (Trivial File Transfer Protocol) is a simpler version of FTP that uses UDP instead of TCP for file transfer.

    • FTP requires authentication (username and password) for access, while TFTP does not ...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is false positive and false negative
  • Ans. 

    False positive and false negative are errors in which a test result incorrectly indicates the presence or absence of a condition.

    • False positive: When a test incorrectly indicates that a condition is present when it is not.

    • False negative: When a test incorrectly indicates that a condition is not present when it actually is.

    • Examples: A false positive in fraud analysis would be flagging a legitimate transaction as fraudul...

  • Answered by AI
  • Q2. About ATO and different types of frauds
Round 2 - HR 

(2 Questions)

  • Q1. Current ctc and expected ctc
  • Ans. 

    Current CTC is $70,000 and expected CTC is $85,000

    • Current CTC: $70,000

    • Expected CTC: $85,000

  • Answered by AI
  • Q2. Total years of experience and preferred location
  • Ans. 

    I have 8 years of experience in fraud analysis and I am open to relocation.

    • 8 years of experience in fraud analysis

    • Open to relocation to preferred location

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. What is accruals
  • Ans. 

    Accruals refer to expenses that have been incurred but not yet paid for.

    • Accruals are used to match expenses with revenues in the same accounting period.

    • They are recorded as liabilities on the balance sheet until they are paid.

    • Examples include accrued salaries, interest, and taxes.

    • Accruals help provide a more accurate representation of a company's financial position.

  • Answered by AI
  • Q2. What is provisions
  • Ans. 

    Provisions are funds set aside for future expenses or losses.

    • Provisions are typically made to cover potential future liabilities or expenses.

    • They are recorded as a liability on the balance sheet until they are utilized.

    • Examples of provisions include warranty provisions, bad debt provisions, and restructuring provisions.

  • Answered by AI
  • Q3. What is pre payment
  • Ans. 

    Prepayment is a payment made before the actual due date of an invoice or bill.

    • Prepayment helps in ensuring timely payment and can sometimes lead to discounts.

    • It is common in industries like real estate, where tenants may prepay rent for a few months.

    • Prepayment can also refer to paying for goods or services in advance before receiving them.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Service management related questions
  • Q2. Incident management
  • Q3. Problem management
  • Q4. Change management
  • Q5. Service request

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiate for better package.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Previous Work Wxperience
  • Ans. 

    I have 5 years of experience in accounts receivable, including managing customer accounts, processing invoices, and resolving payment discrepancies.

    • Managed customer accounts to ensure timely payments

    • Processed invoices and reconciled accounts

    • Resolved payment discrepancies and communicated with customers to collect outstanding balances

  • Answered by AI
  • Q2. Daily work routine
  • Ans. 

    My daily work routine involves processing invoices, reconciling accounts, communicating with customers, and resolving any billing issues.

    • Review and process incoming invoices

    • Reconcile accounts and ensure accuracy

    • Communicate with customers regarding payment status

    • Resolve any billing discrepancies or issues

    • Update records and maintain documentation

  • Answered by AI
  • Q3. Regarding Shifts
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the corporate action ?
  • Ans. 

    Corporate action refers to events initiated by a publicly traded company that impact its shareholders and securities.

    • Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more

    • These actions can affect the value of securities and the rights of shareholders

    • Shareholders need to be informed about corporate actions to make informed decisions about their investments

  • Answered by AI
  • Q2. What is the stock split ?
  • Ans. 

    A stock split is a corporate action in which a company divides its existing shares into multiple shares to increase liquidity and make the stock more affordable.

    • Stock split does not change the overall value of the company

    • Common stock splits include 2-for-1, 3-for-1, or 3-for-2 ratios

    • Investors receive more shares at a lower price per share after a stock split

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Last job and total experience discussion along with salary expectation.
Round 3 - Technical 

(1 Question)

  • Q1. Domain specific questions were asked.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Your strength and weakness
  • Q2. What is expectation for ctc
  • Ans. 

    The expectation for CTC should be competitive based on industry standards and the candidate's experience and skills.

    • CTC expectations should be realistic and aligned with the candidate's qualifications.

    • Research industry standards and salary ranges for similar positions to determine a fair CTC expectation.

    • Consider the candidate's experience, skills, and the responsibilities of the role when discussing CTC expectations.

    • Ne...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And
Answer should be crisp and short
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you share your experience from your previous company where you handled P1 cases, and explain how you managed to resolve them?
  • Ans. 

    I successfully handled P1 cases at my previous company by prioritizing urgency, coordinating with cross-functional teams, and implementing quick and effective solutions.

    • Prioritized P1 cases based on urgency and impact on customers

    • Coordinated with cross-functional teams such as engineering, product, and customer support to quickly address the issue

    • Implemented quick and effective solutions to resolve P1 cases and minimiz...

  • Answered by AI
  • Q2. If you are working from home and your internet is not functioning, how would you support the critical infrastructure of the client?
  • Ans. 

    I would immediately contact my team to inform them of the situation and work on finding alternative solutions to ensure the critical infrastructure of the client is supported.

    • Contact team members to inform them of the situation

    • Work on finding alternative solutions such as using a mobile hotspot or going to a location with stable internet connection

    • Prioritize critical tasks and delegate responsibilities to team members

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What are your expectations regarding the position?
  • Ans. 

    I expect to lead a team to achieve operational excellence through effective communication, problem-solving, and continuous improvement.

    • Lead and motivate team members to meet performance goals

    • Implement efficient processes to streamline operations

    • Provide guidance and support to team members

    • Collaborate with other departments to ensure smooth operations

    • Identify areas for improvement and implement solutions

  • Answered by AI
  • Q2. When would you be available to join us?
  • Ans. 

    I am available to join in two weeks.

    • I can start in two weeks from now.

    • I need to give my current employer a two weeks notice.

    • I have some personal commitments for the next two weeks.

    • I need time to relocate to the new location.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for LTIMindtree Team Lead Operations interview:
  • Related to your technology
Interview preparation tips for other job seekers - Please provide an honest account of your experience, detailing what actions you took and how you resolved the case from a technical perspective.

TCS Interview FAQs

What are the top questions asked in TCS Senior CSA interview?

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TCS Senior CSA Salary
based on 4 salaries
₹3 L/yr - ₹7 L/yr
76% more than the average Senior CSA Salary in India
View more details

TCS Senior CSA Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

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