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TCS Senior CSA Interview Questions and Answers

Updated 20 May 2021

TCS Senior CSA Interview Experiences

1 interview found

Senior CSA Interview Questions & Answers

user image Anonymous

posted on 20 May 2021

I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why should we Hire You
  • Q2. Search on google
  • Q3. What makes you diffrent from others
  • Q4. Search for samples from google
  • Ans. 

    To search for samples from Google, use the search engine and enter relevant keywords.

    • Open Google search engine

    • Enter relevant keywords

    • Click on 'Search' button

    • Browse through the search results

    • Click on the links to access the samples

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and natural

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is false positive and false negative
  • Ans. 

    False positive and false negative are errors in which a test result incorrectly indicates the presence or absence of a condition.

    • False positive: When a test incorrectly indicates that a condition is present when it is not.

    • False negative: When a test incorrectly indicates that a condition is not present when it actually is.

    • Examples: A false positive in fraud analysis would be flagging a legitimate transaction as fraudul...

  • Answered by AI
  • Q2. About ATO and different types of frauds
Round 2 - HR 

(2 Questions)

  • Q1. Current ctc and expected ctc
  • Ans. 

    Current CTC is $70,000 and expected CTC is $85,000

    • Current CTC: $70,000

    • Expected CTC: $85,000

  • Answered by AI
  • Q2. Total years of experience and preferred location
  • Ans. 

    I have 8 years of experience in fraud analysis and I am open to relocation.

    • 8 years of experience in fraud analysis

    • Open to relocation to preferred location

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. What is accruals
  • Ans. 

    Accruals refer to expenses that have been incurred but not yet paid for.

    • Accruals are used to match expenses with revenues in the same accounting period.

    • They are recorded as liabilities on the balance sheet until they are paid.

    • Examples include accrued salaries, interest, and taxes.

    • Accruals help provide a more accurate representation of a company's financial position.

  • Answered by AI
  • Q2. What is provisions
  • Ans. 

    Provisions are funds set aside for future expenses or losses.

    • Provisions are typically made to cover potential future liabilities or expenses.

    • They are recorded as a liability on the balance sheet until they are utilized.

    • Examples of provisions include warranty provisions, bad debt provisions, and restructuring provisions.

  • Answered by AI
  • Q3. What is pre payment
  • Ans. 

    Prepayment is a payment made before the actual due date of an invoice or bill.

    • Prepayment helps in ensuring timely payment and can sometimes lead to discounts.

    • It is common in industries like real estate, where tenants may prepay rent for a few months.

    • Prepayment can also refer to paying for goods or services in advance before receiving them.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Last job and total experience discussion along with salary expectation.
Round 3 - Technical 

(1 Question)

  • Q1. Domain specific questions were asked.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical questions
  • Q2. Explanation on the flow of procurement process.
  • Ans. 

    The procurement process involves identifying needs, selecting suppliers, negotiating terms, and making purchases.

    • Identify the need for a product or service

    • Research and select potential suppliers

    • Negotiate terms and pricing with chosen supplier

    • Create a purchase order or contract

    • Receive and inspect the goods or services

    • Approve and process payment to the supplier

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice and go
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Your strength and weakness
  • Q2. What is expectation for ctc
  • Ans. 

    The expectation for CTC should be competitive based on industry standards and the candidate's experience and skills.

    • CTC expectations should be realistic and aligned with the candidate's qualifications.

    • Research industry standards and salary ranges for similar positions to determine a fair CTC expectation.

    • Consider the candidate's experience, skills, and the responsibilities of the role when discussing CTC expectations.

    • Ne...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And
Answer should be crisp and short
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you share your experience from your previous company where you handled P1 cases, and explain how you managed to resolve them?
  • Ans. 

    I successfully handled P1 cases at my previous company by prioritizing urgency, coordinating with cross-functional teams, and implementing quick and effective solutions.

    • Prioritized P1 cases based on urgency and impact on customers

    • Coordinated with cross-functional teams such as engineering, product, and customer support to quickly address the issue

    • Implemented quick and effective solutions to resolve P1 cases and minimiz...

  • Answered by AI
  • Q2. If you are working from home and your internet is not functioning, how would you support the critical infrastructure of the client?
  • Ans. 

    I would immediately contact my team to inform them of the situation and work on finding alternative solutions to ensure the critical infrastructure of the client is supported.

    • Contact team members to inform them of the situation

    • Work on finding alternative solutions such as using a mobile hotspot or going to a location with stable internet connection

    • Prioritize critical tasks and delegate responsibilities to team members

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What are your expectations regarding the position?
  • Ans. 

    I expect to lead a team to achieve operational excellence through effective communication, problem-solving, and continuous improvement.

    • Lead and motivate team members to meet performance goals

    • Implement efficient processes to streamline operations

    • Provide guidance and support to team members

    • Collaborate with other departments to ensure smooth operations

    • Identify areas for improvement and implement solutions

  • Answered by AI
  • Q2. When would you be available to join us?
  • Ans. 

    I am available to join in two weeks.

    • I can start in two weeks from now.

    • I need to give my current employer a two weeks notice.

    • I have some personal commitments for the next two weeks.

    • I need time to relocate to the new location.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for LTIMindtree Team Lead Operations interview:
  • Related to your technology
Interview preparation tips for other job seekers - Please provide an honest account of your experience, detailing what actions you took and how you resolved the case from a technical perspective.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills.
Round 3 - Assignment 

Email Writing and Aptitute test.

Round 4 - One-on-one 

(1 Question)

  • Q1. This is a Manager round, He will ask your Introduction and your experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and calm be real you will crack this interview.

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your understanding on AML and sanction screening? Pep identification and a few questions related to availability to join and package
  • Q2. Second round of interview was in detail went on for 40 minutes and questions were process related to kyc remediation -banking customer screening pillars of kyc understanding on regulators and their policie...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with the flow
Be honest with what you are saying people taking interviews are DGM or AVP, they can easily able to evaluate your worth.
They are not expecting you know everything but how you handle pressure of not answering them is the basis of your selection.

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. 1st- Take us through you resume, achievements, current work profile and hobbies.
  • Q2. How difference is WFH and WFO and which I prefer the most.
  • Q3. Excel formulas and how I am handling the team and how will I handle multiple type of emotions and people management and how to conquer negative emotions
  • Q4. How I have handled different view point and how to address people performance issues while working from home.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be straight forward and dont cook up stories. Be polite if your disagree with the interviewer... All the best

TCS Interview FAQs

What are the top questions asked in TCS Senior CSA interview?

Some of the top questions asked at the TCS Senior CSA interview -

  1. Search for samples from goo...read more
  2. Search on goo...read more

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TCS Senior CSA Salary
based on 4 salaries
₹3 L/yr - ₹7 L/yr
76% more than the average Senior CSA Salary in India
View more details

TCS Senior CSA Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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