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TCS Senior CSA Interview Questions and Answers

Updated 20 May 2021

1 interview found

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Senior CSA Interview Questions

user image Anonymous

posted on 20 May 2021

I applied via Referral and was interviewed before May 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and natural

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Service management related questions
  • Q2. Incident management
  • Q3. Problem management
  • Q4. Change management
  • Q5. Service request

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiate for better package.
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in Sep 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. What is false positive and false negative
  • Q2. About ATO and different types of frauds
2

HR Round (2 Questions)

  • Q1. Current ctc and expected ctc
  • Q2. Total years of experience and preferred location

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected Selected

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What is accruals
  • Q2. What is provisions
  • Q3. What is pre payment
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Aptitude Test Round

Simple Math, reasoning, English are in test.

2

HR Round (1 Question)

  • Q1. Basic introduction round
3

One-on-one Round (4 Questions)

  • Q1. Operation related questions
  • Q2. How to calculate shrinkage.
  • Q3. How to calculatea attrition.
  • Q4. How to handle the team

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive.
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Previous Work Wxperience
  • Q2. Daily work routine
  • Q3. Regarding Shifts
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is the corporate action ?
  • Q2. What is the stock split ?
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Last job and total experience discussion along with salary expectation.
3

Technical Round (1 Question)

  • Q1. Domain specific questions were asked.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Your strength and weakness
  • Q2. What is expectation for ctc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And
Answer should be crisp and short
Interview experience
4
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Can you share your experience from your previous company where you handled P1 cases, and explain how you managed to resolve them?
  • Q2. If you are working from home and your internet is not functioning, how would you support the critical infrastructure of the client?
2

HR Round (2 Questions)

  • Q1. What are your expectations regarding the position?
  • Q2. When would you be available to join us?

Interview Preparation Tips

Topics to prepare for LTIMindtree Team Lead Operations interview:
  • Related to your technology
Interview preparation tips for other job seekers - Please provide an honest account of your experience, detailing what actions you took and how you resolved the case from a technical perspective.

TCS Interview FAQs

What are the top questions asked in TCS Senior CSA interview?

Some of the top questions asked at the TCS Senior CSA interview -

  1. Search for samples from goo...read more
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People are getting interviews through

based on 1 TCS interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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TCS Senior CSA Salary
based on 4 salaries
₹3 L/yr - ₹7 L/yr
76% more than the average Senior CSA Salary in India
View more details

TCS Senior CSA Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

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5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

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