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TCS Team Lead Operations Interview Questions and Answers for Experienced

Updated 29 Mar 2024

TCS Team Lead Operations Interview Experiences for Experienced

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduced yourself

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Package is not compatible
  • Q2. I don't understand why they pay very less despite 6 days of work in a week
  • Q3. Not sure of the commitment
  • Q4. Too much of internal politics
  • Q5. Whats the average scale rating
  • Ans. 

    The average scale rating varies depending on the industry and company.

    • The average scale rating can range from 1-5 or 1-10 depending on the company's rating system.

    • In the tech industry, companies like Google and Facebook have an average rating of 4.5-4.6 on a scale of 5.

    • In the hospitality industry, companies like Marriott and Hilton have an average rating of 8-9 on a scale of 10.

    • The average scale rating can also vary de...

  • Answered by AI
  • Q6. Where we have to make payment
  • Q7. Where to go and find the abstract characters
  • Ans. 

    Abstract characters can be found in various places depending on the context.

    • In literature, abstract characters can be found in allegories and fables.

    • In art, abstract characters can be found in abstract expressionism and surrealism.

    • In computer programming, abstract characters can be found in Unicode and ASCII character sets.

    • In philosophy, abstract characters can be found in thought experiments and hypothetical scenarios

  • Answered by AI
  • Q8. Horrible things going on
  • Q9. Where we can only find the services
  • Q10. There is no boarding up and down

Interview Preparation Tips

Interview preparation tips for other job seekers - It was quite interesting to answer few ackward questions

Team Lead Operations Interview Questions Asked at Other Companies for undefined

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet

Interview questions from similar companies

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your overall experience?
  • Q2. Why your are leaving the company?
  • Q3. To learn new things.

Interview Preparation Tips

Interview preparation tips for other job seekers - Wipro is a very good company, There are a lot scopes to learn new things. friendly environment.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self intro of yours
  • Q2. Previous work experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical check
  • Q2. Stability check

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever think about joining this organization.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your experience
  • Q2. Do you know about how to calculate utilisation and shrinkage?
  • Ans. 

    Utilisation and shrinkage are key metrics in operations management to measure workforce efficiency and productivity.

    • Utilisation is calculated by dividing the total productive hours by the total available hours.

    • Shrinkage is calculated by subtracting the total productive hours from the total available hours.

    • Utilisation rate = (Total productive hours / Total available hours) * 100%

    • Shrinkage rate = (Total available hours -...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Basics of digital marketing
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Regarding bio data , self introduction
Round 3 - Aptitude Test 

Excel, problem solve questions essay

Round 4 - HR 

(1 Question)

  • Q1. Regarding salary discussion
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do you manage FCR
  • Ans. FCR is on providing thr right resolution on every call and ensuring customer do not call back repeatedly.
  • Answered Anonymously

TCS Interview FAQs

How many rounds are there in TCS Team Lead Operations interview for experienced candidates?
TCS interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the TCS interview process for experienced candidates are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for TCS Team Lead Operations interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Attrition Control, Attrition Management, Bpo Operations, Insurance and SLA Management.
What are the top questions asked in TCS Team Lead Operations interview for experienced candidates?

Some of the top questions asked at the TCS Team Lead Operations interview for experienced candidates -

  1. Where to go and find the abstract charact...read more
  2. Whats the average scale rati...read more
  3. I don't understand why they pay very less despite 6 days of work in a w...read more

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TCS Team Lead Operations Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more
TCS Team Lead Operations Salary
based on 695 salaries
₹2.9 L/yr - ₹12 L/yr
26% more than the average Team Lead Operations Salary in India
View more details

TCS Team Lead Operations Reviews and Ratings

based on 108 reviews

3.0/5

Rating in categories

3.2

Skill development

3.0

Work-life balance

2.2

Salary

4.5

Job security

3.1

Company culture

2.2

Promotions

3.0

Work satisfaction

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