TCS Non Voice Customer Care Executive Interview Questions and Answers

Q1. Technical realted to Sales
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Q2. Why sales Job you interested
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A test determine a person that ability in particular skills and knowledge

Q1. It's an hiring process
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Q2. Tell me about your self
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Q3. What is your strength and weakness
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Q4. What is your biggest Achievement
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Q5. What is your place after 5 years
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Q6. What did u applied for
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Q1. Regards of bpo job for attending interview
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Q2. No i could did atten any interview before
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Q1. I need attend interview in you company
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Q1. This is one of the best company
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Q1. If selected i will definitely do my best
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Q1. Briefly Introduction
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Q2. About banking services
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Q3. About Skills Non technical and technical
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Hard work vs smart work

About any movies or web series content

Q1. About web series
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Q2. About scool or college life
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Q1. Tell me about yourself?
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Q2. What are your strength.?
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Q3. What are your weakness..?
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Q4. What are your short term gole..?
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Q5. What do you want to be doing five years from now
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Q6. What's means to success to you?
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Q7. Which job roll do you have exalent
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If you could change one think about your, personality what would it be...?

Which type of coding your knowledge do you have one problem solving now.

English grammar resaning question

Anything
Janral knowledge

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer care executive with a strong focus on providing excellent service and resolving customer issues.
• Experienced in handling customer inquiries and complaints

• Skilled in using CRM software to track customer interactions

• Excellent communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations
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Q2. What are your goals
Ans. 
My goal is to provide excellent customer service, resolve issues efficiently, and contribute to the overall success of the company.
• Deliver exceptional customer service by addressing inquiries and concerns promptly

• Efficiently resolve customer issues to ensure satisfaction and retention

• Contribute to the success of the company by meeting or exceeding performance goals
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Q3. What are your hobbies
Ans. 
My hobbies include reading, painting, and hiking.
• Reading: I enjoy reading fiction and non-fiction books in my free time.

• Painting: I like to express my creativity through painting and experimenting with different art mediums.

• Hiking: I love exploring nature and going on hikes to relax and stay active.
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Q4. Tell me about this organisation
Ans. 
Our organization is a leading provider of customer care services, specializing in non-voice support for various industries.
• We handle customer inquiries and concerns through email, chat, and social media platforms.

• Our team is trained to provide efficient and effective solutions to customer issues.

• We work with a diverse range of clients, including e-commerce companies, tech firms, and healthcare providers.
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