TCS Manager Process Excellence Interview Questions and Answers

The procurement process involves identifying needs, selecting suppliers, negotiating terms, and making purchases.

• Identify the need for a product or service

• Research and select potential suppliers

• Negotiate terms and pricing with chosen supplier

• Create a purchase order or contract

• Receive and inspect the goods or services

• Approve and process payment to the supplier

The expectation for CTC should be competitive based on industry standards and the candidate's experience and skills.

• CTC expectations should be realistic and aligned with the candidate's qualifications.

• Research industry standards and salary ranges for similar positions to determine a fair CTC expectation.

• Consider the candidate's experience, skills, and the responsibilities of the role when discussing CTC expectations.

• Ne...read more

I successfully handled P1 cases at my previous company by prioritizing urgency, coordinating with cross-functional teams, and implementing quick and effective solutions.

• Prioritized P1 cases based on urgency and impact on customers

• Coordinated with cross-functional teams such as engineering, product, and customer support to quickly address the issue

• Implemented quick and effective solutions to resolve P1 cases and minimiz...read more

I would immediately contact my team to inform them of the situation and work on finding alternative solutions to ensure the critical infrastructure of the client is supported.

• Contact team members to inform them of the situation

• Work on finding alternative solutions such as using a mobile hotspot or going to a location with stable internet connection

• Prioritize critical tasks and delegate responsibilities to team members

I expect to lead a team to achieve operational excellence through effective communication, problem-solving, and continuous improvement.

• Lead and motivate team members to meet performance goals

• Implement efficient processes to streamline operations

• Provide guidance and support to team members

• Collaborate with other departments to ensure smooth operations

• Identify areas for improvement and implement solutions

I am available to join in two weeks.

• I can start in two weeks from now.

• I need to give my current employer a two weeks notice.

• I have some personal commitments for the next two weeks.

• I need time to relocate to the new location.