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DECENT TEST, NOT TOO HARD
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
To interact with customers effectively, it is important to listen actively, empathize, communicate clearly, and provide solutions to their needs.
Listen actively to understand customer needs and concerns
Empathize with customers to show understanding and build rapport
Communicate clearly and effectively to provide information and solutions
Provide personalized solutions to meet customer needs and exceed expectations
Increasing store sales can be achieved by implementing various strategies such as improving customer service, offering promotions, and optimizing product displays.
Improve customer service to enhance the overall shopping experience
Offer promotions and discounts to attract more customers
Optimize product displays to showcase products effectively
Implement a loyalty program to encourage repeat purchases
Utilize social media
I am a dedicated and customer-focused professional with a strong background in building and maintaining relationships.
I have a Bachelor's degree in Business Administration with a focus on customer service.
I have over 5 years of experience working in customer service roles, where I have honed my communication and problem-solving skills.
I am passionate about providing excellent customer experiences and always strive to e...
KPI stands for Key Performance Indicator, which is a measurable value that demonstrates how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in monitoring progress towards strategic goals.
Examples of KPIs include customer satisfaction scores, revenue growth, and employee turnover rates.
Customer greetings are personalized messages or gestures used to welcome or acknowledge customers.
Custom greetings can include verbal greetings like 'Welcome to our store!' or non-verbal gestures like a smile and handshake.
Personalized greetings can help create a positive first impression and make customers feel valued and appreciated.
Examples of customer greetings include asking how the customer's day is going, offeri...
TCNS Clothing Company interview questions for popular designations
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
I have 5 years of experience in conducting market research for various industries.
Conducted surveys and interviews to gather data
Analyzed data using statistical tools
Presented findings to clients in reports and presentations
Consumer behavior refers to the study of how individuals make decisions to spend their available resources on consumption-related items.
Consumer behavior involves understanding how consumers make decisions, including what products they buy, where they buy them, how often, and at what price.
It also includes studying factors that influence consumer choices, such as cultural, social, personal, and psychological factors.
Ma...
KPI stands for Key Performance Indicator, which is a measurable value that demonstrates how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in setting goals and measuring progress towards those goals.
Examples of KPIs for a store manager could include sales revenue, customer satisfaction scores, inv...
A store manager is responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales.
Oversee daily operations of the store
Manage and schedule staff
Ensure customer satisfaction and handle customer complaints
Drive sales through promotions, marketing strategies, and excellent customer service
Monitor inventory levels and order stock as needed
To improve the store, focus on customer service, merchandising, staff training, and marketing strategies.
Enhance customer service by training staff to be friendly and helpful
Optimize merchandising by regularly updating displays and product placement
Invest in staff training to improve product knowledge and sales skills
Implement effective marketing strategies to attract new customers and retain existing ones
I applied via Approached by Company
KPI is Key Performance Indicator, KRA is Key Result Area, VM is Visual Merchandising, Display is product presentation, add on selling is selling additional products, upselling is selling higher priced products, cross selling is selling complementary products.
KPI measures the performance of an organization or individual against set goals
KRA defines the areas of responsibility and expected outcomes for an individual or t...
I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.
I am a seasoned executive with a strong background in outsourcing. My family consists of my spouse and two children.
Experienced executive in outsourcing
Spouse and two children
Strong background in the industry
I have a proven track record of successfully managing outsourcing projects and delivering results.
Extensive experience in outsourcing management
Strong track record of delivering successful projects on time and within budget
Excellent communication and negotiation skills
Ability to build and maintain strong relationships with vendors and stakeholders
Top trending discussions
Interview experience
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Rating in categories
Store Manager
176
salaries
| ₹2 L/yr - ₹6 L/yr |
Retail Store Manager
77
salaries
| ₹2.8 L/yr - ₹5.2 L/yr |
Sales Executive
74
salaries
| ₹1.1 L/yr - ₹3 L/yr |
Customer experience Officer
58
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
Assistant Store Manager
32
salaries
| ₹2 L/yr - ₹4 L/yr |
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