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I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
To interact with customers effectively, it is important to listen actively, empathize, communicate clearly, and provide solutions to their needs.
Listen actively to understand customer needs and concerns
Empathize with customers to show understanding and build rapport
Communicate clearly and effectively to provide information and solutions
Provide personalized solutions to meet customer needs and exceed expectations
Increasing store sales can be achieved by implementing various strategies such as improving customer service, offering promotions, and optimizing product displays.
Improve customer service to enhance the overall shopping experience
Offer promotions and discounts to attract more customers
Optimize product displays to showcase products effectively
Implement a loyalty program to encourage repeat purchases
Utilize social media
I am a dedicated and customer-focused professional with a strong background in building and maintaining relationships.
I have a Bachelor's degree in Business Administration with a focus on customer service.
I have over 5 years of experience working in customer service roles, where I have honed my communication and problem-solving skills.
I am passionate about providing excellent customer experiences and always strive to e...
KPI stands for Key Performance Indicator, which is a measurable value that demonstrates how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in monitoring progress towards strategic goals.
Examples of KPIs include customer satisfaction scores, revenue growth, and employee turnover rates.
Customer greetings are personalized messages or gestures used to welcome or acknowledge customers.
Custom greetings can include verbal greetings like 'Welcome to our store!' or non-verbal gestures like a smile and handshake.
Personalized greetings can help create a positive first impression and make customers feel valued and appreciated.
Examples of customer greetings include asking how the customer's day is going, offeri...
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I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.
I applied via Campus Placement
Logistics is the process of planning, implementing, and controlling the efficient flow and storage of goods, services, and related information from point of origin to point of consumption.
Involves transportation, warehousing, inventory management, and information flow
Focuses on optimizing processes to minimize costs and maximize efficiency
Examples include supply chain management, distribution networks, and order fulfil
I am a dedicated and experienced Customer Care Executive with a strong background in providing exceptional customer service.
Experienced in handling customer inquiries and resolving issues in a timely manner
Skilled in building rapport with customers and ensuring their satisfaction
Proficient in using CRM systems and other customer service tools
Excellent communication and problem-solving skills
Ability to work well under p
360 degree appraisal is a performance evaluation method that involves feedback from multiple sources.
Involves feedback from supervisors, peers, subordinates, and sometimes even customers
Provides a comprehensive view of an employee's performance and behavior
Helps in identifying strengths and areas for improvement
Encourages self-awareness and development
Used for performance reviews, promotions, and training purposes
I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.
A pen is a versatile tool that can be used for writing, drawing, and taking notes.
Highlight the pen's features such as its smooth ink flow and comfortable grip
Demonstrate how the pen can be used in various situations, such as taking notes in a meeting or signing important documents
Emphasize the pen's durability and long-lasting ink
Offer a special promotion or discount to incentivize the customer to purchase the pen
posted on 9 Sep 2021
I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.
I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.
Conduct market research to identify target audience
Create marketing strategies that align with company goals
Build strong customer relationships through personalized communication
Utilize social media and other digital platforms to reach wider audience
Collaborate with sales team to ensure customer sa
posted on 10 Mar 2022
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
posted on 18 Aug 2020
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
How to solve custemer problem in store
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based on 1 interview
Interview experience
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