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Tata Teleservices

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4.0

based on 1.5k Reviews

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Tata Teleservices Customer Service Executive Interview Questions and Answers for Experienced

Updated 31 May 2024

Tata Teleservices Customer Service Executive Interview Experiences for Experienced

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 17 Oct 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 14 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Retail industry experience
  • Ans. 

    Yes

    • I have 3 years of experience working in the retail industry

    • During my time in the retail industry, I have gained extensive knowledge of customer service practices and strategies

    • I have successfully resolved customer complaints and inquiries, ensuring customer satisfaction

    • I am familiar with point-of-sale systems and have experience handling cash transactions

    • I have received positive feedback from customers for my excell

    • Answered by AI
    View 1 more answer
  • Q2. Customer Interaction
    • Add your answer
  • Q3. Local Language
    • Add your answer
  • Q4. Computer knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher will get good experience on TPP

Customer Service Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 10 Jan 2020

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

    • Answered by AI
    Add your answer
  • Q2. I answered them in confidence as i aware those languages
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

Customer Service Executive Interview Questions & Answers

Jio user image Anonymous

posted on 20 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What are your hobbies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,give your answers in polite way without hesitation

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 30 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell m about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiation required and we aware they take third party role

Customer Service Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 16 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellaneous). In my case we had to spoken on polluti...
    • View 1 more answer
  • Q2. Q. Why do you want to join our company?
    • View 1 more answer
  • Q3. Q. What are your strength?
    • View 1 more answer
  • Q4. How would you handle the customer?
  • Ans. 

    I would handle the customer by actively listening to their concerns, empathizing with their situation, and providing a prompt and satisfactory resolution.

    • Listen attentively to the customer's issue

    • Show empathy and understanding towards their situation

    • Ask clarifying questions to gather more information

    • Offer a solution or alternative options

    • Ensure the customer is satisfied with the resolution

    • Follow up to ensure the issue

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, talk to HR with proper eye contact

Customer Service Executive Interview Questions & Answers

Jio user image Anonymous

posted on 12 Jun 2021

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you.?
  • Ans. 

    BECAUSE I improve my skills in your company with works. I can learn new things I have patiency. My immediate goal is to get a job in a growth oriented company. I do work with smart attitude. I can take all responsibilities when required. I am a loyal. I have confident to improve my position

    • Answered by Sumit Chauhan
    Add your answer

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 31 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read this all and be confident

Customer Service Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 5 Mar 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What pay you want to work with us and how long will you stay?
    • View 8 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 11 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Work experience and performance
    • Add your answer
More about working at Tata Teleservices

Tata Teleservices Interview FAQs

How many rounds are there in Tata Teleservices Customer Service Executive interview for experienced candidates?
Tata Teleservices interview process for experienced candidates usually has 2 rounds. The most common rounds in the Tata Teleservices interview process for experienced candidates are Resume Shortlist and Technical.

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Tata Teleservices Customer Service Executive Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
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Tata Teleservices Customer Service Executive Salary
based on 15 salaries
₹1 L/yr - ₹6 L/yr
6% less than the average Customer Service Executive Salary in India
View more details

Tata Teleservices Customer Service Executive Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

4.0

Skill development

3.1

Work-life balance

3.9

Salary

4.8

Job security

4.9

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 6 Reviews and Ratings
Tata Teleservices Salaries in India
Deputy Manager
200 salaries
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₹5.1 L/yr - ₹13.1 L/yr

Assistant Manager
188 salaries
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₹2.7 L/yr - ₹9.1 L/yr

Manager
132 salaries
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₹9.1 L/yr - ₹20 L/yr

Senior Executive
82 salaries
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₹1.8 L/yr - ₹6 L/yr

Senior Manager
75 salaries
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₹11.9 L/yr - ₹30 L/yr

Explore more salaries
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