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Tata Motors

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4.2

based on 12.1k Reviews

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Tata Motors Customer Service Representative Interview Questions and Answers

Updated 1 Jul 2022

Tata Motors Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 1 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Gernal knowledge .. normally questions
    • Add your answer
  • Q2. If you give me a job you will not loss
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have never done a job but trust me you will not be harmed...

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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TVS Motor user image Anonymous

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Interview Questionnaire 

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Mahindra & Mahindra user image Anonymous

posted on 5 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Past details of work experience
    • Add your answer
  • Q2. Salary expectations in organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare what is mentioned in resume and try to find references

Sales Executive Interview Questions & Answers

Honda user image Anonymous

posted on 16 Jan 2021

I applied via Walk-in and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is important part of sales?
  • Ans. 

    Building strong relationships with customers is an important part of sales.

    • Building trust and rapport with customers

    • Understanding customer needs and providing tailored solutions

    • Effective communication and active listening

    • Providing excellent customer service

    • Following up and maintaining long-term relationships

    • Adapting to changing market trends and customer preferences

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Feet body language, smart skill, face on smile, attitude .

Customer Service Executive Interview Questions & Answers

Maruti Suzuki user image Anonymous

posted on 8 Nov 2020

I applied via Company Website and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Service section job irukuma. Enginee and break section job
    • Add your answer
  • Q2. Service section job vacancy engine and break section
    • Add your answer
  • Q3. Service section
    • Add your answer
  • Q4. Service section job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Maruti Suzuki company service section job engine and break section job

Customer Service Associate Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 19 Nov 2020

Interview Questionnaire 

1 Question

  • Q1. The 1st question asked by the interviewer to me was - What do you know about Mahindra? The interviewer asked me this because she wanted to check if I had done some research or homework about company (mahin...
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 14 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself?
    • View 1 more answer
  • Q2. The simple looking question with the variety of proper answers. So never tell about your personal details not even your hobbies as they are not interested in listening all that shit. Just tell about your p...
    • View 1 more answer
  • Q3. Why you left privious job?
    • View 1 more answer
  • Q4. Always tell them that you want to switch just because you want yourself in a better place. Dont ever say the management was bad or your senior was not good. Because person sitting infront of you is going ...
    • View 2 more answers
  • Q5. Any question you want to ask me?
  • Ans. Yes sir i just want to ask that please give me something hard in my job profile so that i can go through it and prove that i am capable for this post. Secondly what can i do so that it will be easy for you providing this job to me.
    • Answered Anonymously
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be patient, always your common sense before answering, listen questions carefully, dont speak english if someone asking questions in hindi.

Assistant Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 29 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is very smooth.. Thanks to HR

Assistant Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 12 Nov 2021

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Always asked Technical questions...like New projects, Improvement, Innovation, Quality,Cost savings & Productivity related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always go for interview with deep technical knowledge of our product.
Mahindra is also wants a great learner.

Assistant Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 12 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Experience related and expectations from JD
    • Add your answer
  • Q2. Project Handling and six Sigma
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Management skills and Auditing skills
    • Add your answer
  • Q2. Training skills of process, Product, Gateway Reviews
  • Ans. 

    I have strong training skills in process, product, and gateway reviews.

    • I have experience in designing and delivering training programs for various processes and products.

    • I have conducted gateway reviews to ensure that the team is meeting the required standards.

    • I have used various training methods such as classroom training, on-the-job training, and e-learning.

    • I have also developed training materials such as manuals, pr...

    • Answered by AI
    View 1 more answer
Round 4 - HR 

(1 Question)

  • Q1. Salary Expectations and negotiation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be bold enough to crack it
More about working at Tata Motors
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#2 Best Mega Company - 2021

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#1 Best Mega Automobile Company - 2021

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Tata Motors Interview FAQs

How many rounds are there in Tata Motors Customer Service Representative interview?
Tata Motors interview process usually has 2 rounds. The most common rounds in the Tata Motors interview process are Resume Shortlist and Technical.

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Tata Motors Customer Service Representative Salary
based on 6 salaries
₹1.2 L/yr - ₹3.6 L/yr
33% less than the average Customer Service Representative Salary in India
View more details
Tata Motors Salaries in India
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Executive
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