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Tata Group Customer Care Executive Interview Questions and Answers for Freshers

Updated 3 Jan 2023

1 interview found

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Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Newspaper Ad and was interviewed in Dec 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About general topics
  • Q2. Life changing experience

Interview Preparation Tips

Topics to prepare for Tata Group Customer Care Executive interview:
  • internet marketing
  • Business Development
Interview preparation tips for other job seekers - Life is not so easy
Life is not so hard
Life is so pretty

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about social media
  • Q2. Tell me about the movie that you recently watched

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the worst interview process. They don't let us know the results. Just doing interview to fullfill their targets. Will take interview for just corporate formality
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 -

I applied via Company Website and was interviewed in May 2024.

2 Interview Rounds

1

Aptitude Test Round

How u get to work to this company & our work performance to get hire posting & good computer skills good communication skills good English knowledge or tamil knowledge

2

Group Discussion Round

About working discussion how to work to more improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Great interview, got to learn a lot about my own mistakes and shortcomings. Interview was intense and brutal to be honest but I am glad to give it.
  • Q2. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise everything there is in your resume. Don't add something that you have no knowledge of.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself? Your experience with previous organization and Job profile About hometown What changes would you like to see in your hometown in upcomin...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and express yourself with full honesty and clarity .

I applied via Approached by Company and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself,about your skills,basic knowledge about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and whatever details you have mentioned In your cv be honest to that,Dont write unnecessary things that you Don't know in your cv.

I applied via Recruitment Consultant and was interviewed before Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Care Executive Interview Questions

Genpact user image Dharnamoni Sandhya

posted on 13 Jul 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jun 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

Speed,time ,and distance of aptitude of formulas, percentage,ratio etc..

3

Group Discussion Round

Group discussion is a comprehensive technical issue and job , scholarship etc. Of judge one to term work.

4

Assignment Round

A task or piece of work allocated of someone as part of a job work course of study

Interview Preparation Tips

Topics to prepare for Genpact Customer Care Executive interview:
  • customer care
  • Technical Services
  • Succession Planning
Interview preparation tips for other job seekers - Practice make prefect .
Stay positive
Network ,network.
Don't let bad news gets your down

I applied via Walk-in and was interviewed in Jan 2022.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - CUSTOMER CARE EXECUTIVE SUPPORT

I applied via Recruitment Consulltant and was interviewed in Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (5 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. Do you like to work in a group or an individual and why?
3

Group Discussion Round

We will decuss according to topic

4

Case Study Round

Case study studies about decision making

Interview Preparation Tips

Interview preparation tips for other job seekers - I could like to work in company like yours
I want to groom my working experience and as fresher it will be good opportunity for me to be part of this organisation.

Tata Group Interview FAQs

How many rounds are there in Tata Group Customer Care Executive interview for freshers?
Tata Group interview process for freshers usually has 2 rounds. The most common rounds in the Tata Group interview process for freshers are Resume Shortlist and One-on-one Round.

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Tata Group Customer Care Executive Salary
based on 6 salaries
₹1.5 L/yr - ₹3 L/yr
20% less than the average Customer Care Executive Salary in India
View more details

Tata Group Customer Care Executive Reviews and Ratings

based on 7 reviews

4.5/5

Rating in categories

4.8

Skill development

4.5

Work-Life balance

4.5

Salary & Benefits

4.8

Job Security

4.7

Company culture

4.4

Promotions/Appraisal

4.8

Work Satisfaction

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