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Tata Communications Transformation Services Customer Service Executive Interview Questions and Answers for Experienced
Tata Communications Transformation Services Customer Service Executive Interview Experiences for Experienced
3 interviews found
(2 Questions)
- Q1. Alcatel Mux configuration Alcatel Mux Alarm Alcatel ISA card configuration Alcatel ISA card capacity Alcatel Alarm troubleshooting
- Q2. Alcatel Alarm rectification
Objective type question
Repeat type question
Unseen passage type question
Interview Preparation Tips
I applied via AmbitionBox and was interviewed before Sep 2021. There were 2 interview rounds.
(4 Questions)
- Q1. How does MICROWAVE WORKS/ WHAT INFO NEEDED TO SETUP LINKS/ FACTORS WHICH EFFECT PERFORMANCE/ WHAT IS INTERFERENCE AND HOW TO NEGLECT IT
- Ans.
Microwave works by emitting electromagnetic waves that heat up food. To set up links, you need to know the frequency and bandwidth. Interference can be caused by other electronic devices or physical obstacles.
Microwave ovens emit electromagnetic waves that cause water molecules in food to vibrate and generate heat
To set up links, you need to know the frequency and bandwidth of the microwave signal
Factors that affect pe...
- Q2. WHAT IS BB6630/5216/DUS/DUG/DUW?
- Ans.
BB6630/5216/DUS/DUG/DUW is not a known term or acronym in the customer service industry.
This term is not related to customer service or any common industry.
It may be a product code or internal reference within a specific company.
Without more context, it is impossible to provide a specific answer.
It is important to ask for clarification or additional information when faced with unfamiliar terms.
- Q3. Connectivity FROM BBU TO ANTENNA
- Ans.
Connectivity from BBU to antenna is established through a coaxial cable.
BBU (Baseband Unit) is connected to the antenna through a coaxial cable.
The coaxial cable carries the radio frequency signals from the BBU to the antenna.
The type and length of the coaxial cable used depends on the distance between the BBU and the antenna.
The quality of the coaxial cable used affects the signal strength and overall performance of t...
- Q4. TDD/FDD, GPS, 3G/2G/4G DIFFERENCE
(3 Questions)
- Q1. Tell us about Your hobbies
- Q2. One achievement/ one Mistake that changed your life
- Q3. Why we should hire you
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. IP, IPVPN, Routers, Switches, Mobile Network, Fiber Optic cable, Maintenance and Configurations of Network
Interview Preparation Tips
2. Spoken English is very important
3. Study deeply about OSI Layers(Very important)
You are good to go ?
Top trending discussions
Interview questions from similar companies
I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. How did you spend yesterday/weekend?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why do you want us to hire you?
- Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
Interview Preparation Tips
- Google search
1. Share some fun facts & showcase your personality while introducing yourself.
2. Then focus on how you can help the company & how the company can help you in building your career.
3. Be negotiable” to demonstrate your flexibility in terms of salary.
4. Make sure the position aligns with your long-term goals.
All the best!
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Why do you think that you are fit for this job that you have applied for?
- Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
Interview Preparation Tips
- Personality Development
- Communication Skills
- Fluent English Speaking
- Computer Basics
So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.
Interview Questionnaire
1 Question
- Q1. Reading credit card quires.
Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 10 Sep 2020
Interview Questionnaire
4 Questions
- Q1. Tell me one bad things about company
- Q2. Which one thing u noticed about company's in ur entire experience
- Q3. What if company promoted you but not the salary ...will u continue or change the organisation
- Ans.
I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.
Consider the potential for career growth within the company
Evaluate job satisfaction and overall benefits offered by the company
Assess the current job market and potential opportunities in other organizations
Negotiate with the company for a salary increase if necessary
- Q4. Which quality make you to join our organization
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. About our self or if u have NY process knoweledge
Customer Service Executive Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 16 Jul 2021
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellaneous). In my case we had to spoken on polluti...
- Q2. Q. Why do you want to join our company?
- Q3. Q. What are your strength?
- Q4. How would you handle the customer?
- Ans.
I would handle the customer by actively listening to their concerns, empathizing with their situation, and providing a prompt and satisfactory resolution.
Listen attentively to the customer's issue
Show empathy and understanding towards their situation
Ask clarifying questions to gather more information
Offer a solution or alternative options
Ensure the customer is satisfied with the resolution
Follow up to ensure the issue
Interview Preparation Tips
Tata Communications Transformation Services Interview FAQs
Some of the top questions asked at the Tata Communications Transformation Services Customer Service Executive interview for experienced candidates -
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Tata Communications Transformation Services Customer Service Executive Interview Process for Experienced
based on 1 interview
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Tata Communications Transformation Services Customer Service Executive Reviews and Ratings
based on 84 reviews
Rating in categories
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Customer Service Executive
587
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Network Engineer
562
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Assistant Manager
474
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Senior Customer Service Executive
368
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Junior Customer Service Executive
297
salaries
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