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Tata Capital Customer Support Executive Interview Questions and Answers for Experienced

Updated 4 Dec 2024

Tata Capital Customer Support Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. About yourself , background
  • Q2. About job profile
  • Q3. Knowledge about product and Experiences
  • Q4. Reason for join tata

Interview Preparation Tips

Interview preparation tips for other job seekers - Comment with confident

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do want to work here
  • Ans. As I am fresher ,I don't have experience but I am quick learner
  • Answered by Monika Gour
  • Q2. Your qualifications
  • Ans. 

    I have completed my MBA (hr, finance) in Sam global University

  • Answered by Monika Gour
  • Q3. Skills, knowledge
  • Ans. 

    Good communication skills,I have experience in tele calling

  • Answered by Monika Gour
  • Q4. Your short term goals
  • Ans. 

    My short term goal is to get a job in well reputed company like yours

  • Answered by Monika Gour
  • Q5. Why do you want a job
Round 2 - HR 

(5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Personal information
  • Q2. Experience details and work related question
  • Q3. Salary details and i am passing working company details
  • Q4. My passing working details
  • Q5. Who is recommended person
  • Ans. 

    A recommended person is someone who is suggested or endorsed as being suitable for a particular role or task.

    • A recommended person should have relevant experience and skills for the job

    • They should have a good reputation and work ethic

    • They should be able to communicate effectively with customers

    • Examples: Previous supervisors, colleagues, or mentors who can vouch for the candidate's abilities

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Mathematics, general knowledge

Round 2 - HR 

(3 Questions)

  • Q1. Why did you decide to apply to this role?
  • Q2. Tell me about yourself
  • Q3. Why are you leaving your current role?

Interview Preparation Tips

Topics to prepare for Mahindra Finance Customer Service Associate interview:
  • Computer skills
  • Interpersonal Skills
  • java
  • C++
Interview preparation tips for other job seekers - update your resume highlights transferable jobseekers
improve your personal brand and make your linkedin profile

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How to branch growth
  • Ans. Branch growth strong marketing activity good pitching customer to customer meet
  • Answered Anonymously
  • Q2. How to marketting activity
  • Ans. 

    Marketing activity involves promoting a product or service to potential customers through various channels.

    • Identify target audience

    • Develop a marketing strategy

    • Choose appropriate channels (e.g. social media, email, print ads)

    • Create compelling content

    • Measure and analyze results

    • Adjust strategy as needed

  • Answered by AI
  • Q3. How to sale mediclaim policy
  • Q4. How to demat account costusmer pitch
  • Ans. 

    To pitch demat account, highlight benefits like easy access, reduced paperwork, and secure transactions.

    • Explain how demat account eliminates the need for physical share certificates and reduces paperwork.

    • Highlight the convenience of accessing and managing investments online.

    • Emphasize the security of transactions and protection against loss or theft of physical certificates.

    • Provide examples of how demat account can simp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Marketing activity full focus customer satisfaction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was based on mathematics and reasoning.

Round 3 - HR 

(2 Questions)

  • Q1. Interview with HR and seniors
  • Q2. Asked about company policy and process

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple question as day today life

Interview Preparation Tips

Interview preparation tips for other job seekers - As a CSR you get field job distribute loan and collect EMI by hook and by crook

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Covid related

Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer questions accordingly
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. What is the finace mangement money activities such as investing borrowing etc
  • Ans. 

    Finance management involves activities such as investing, borrowing, and budgeting to optimize the use of money.

    • Finance management involves creating budgets to allocate funds effectively.

    • It also includes investing money in different assets to generate returns.

    • Borrowing money through loans or credit to fund projects or operations is another aspect of finance management.

    • Monitoring and analyzing financial performance to m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good experiance








good experaince
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Product knowledge
  • Q3. Previous company role and responsibility

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Senior Customer Service Executive interview:
  • Mathematics
Interview preparation tips for other job seekers - Have knowledge about market knowledge and communication skill strong mind

Tata Capital Interview FAQs

How many rounds are there in Tata Capital Customer Support Executive interview for experienced candidates?
Tata Capital interview process for experienced candidates usually has 1 rounds. The most common rounds in the Tata Capital interview process for experienced candidates are One-on-one Round.
What are the top questions asked in Tata Capital Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the Tata Capital Customer Support Executive interview for experienced candidates -

  1. Knowledge about product and Experienc...read more
  2. Reason for join ta...read more
  3. About yourself , backgro...read more

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based on 1 Tata Capital interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Tata Capital Customer Support Executive Salary
based on 14 salaries
₹1.5 L/yr - ₹3.5 L/yr
10% less than the average Customer Support Executive Salary in India
View more details

Tata Capital Customer Support Executive Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

2.3

Skill development

1.4

Work-Life balance

3.2

Salary & Benefits

1.4

Job Security

1.4

Company culture

1.4

Promotions/Appraisal

1.2

Work Satisfaction

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