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Tata Capital Customer Service Executive Interview Questions and Answers

Updated 15 Apr 2024

Tata Capital Customer Service Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Others 

(1 Question)

  • Q1. Education, customer handling, conversation

I applied via Walk-in

Round 1 - Case Study 

How you handel situation in every situation like customer angry on you or how to convince them etc etc.

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for interview 👍👍👍👍✌✌✌

Customer Service Executive Interview Questions Asked at Other Companies

Q1. How u deal to the customer if he get non veg food instead of veg ... read more
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about career gap
  • Q2. Good company for new beginning

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and good incremental for freshers and experienced person also

Interview Questionnaire 

3 Questions

  • Q1. Why your Moving
  • Q2. What is Resone for leaving job
  • Q3. Why u come to this company

Tata Capital interview questions for designations

 Customer Relation Executive

 (2)

 Customer Sales Executive

 (1)

 Customer Support Executive

 (1)

 Service Desk Engineer

 (1)

 Service Maintenance Supervisor

 (1)

 Executive

 (1)

 Sales Executive

 (4)

 Operations Executive

 (2)

Customer Service Executive Jobs at Tata Capital

View all

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Where you want to be after 1-2 years?
  • Ans. I said as a BM or S.BM
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just asked about my knowledge and skills and qualifications.

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self, previous work, about markets

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to face interview

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
  • Q2. Job experience service brake down accident work
  • Q3. Will we required job

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Interview Questionnaire 

1 Question

  • Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....

Interview Preparation Tips

Round: Group Discussion
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about your self
  • Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.
  • Answered by Lincy L
  • Q2. Why did you choose this job
  • Ans. Because I have the necessary qualifications
  • Answered by Lincy L

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident
Speak positively

Interview Questionnaire 

1 Question

  • Q1. About customer relationship

Tata Capital Interview FAQs

How many rounds are there in Tata Capital Customer Service Executive interview?
Tata Capital interview process usually has 1-2 rounds. The most common rounds in the Tata Capital interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tata Capital Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Capital. The most common topics and skills that interviewers at Tata Capital expect are Compliance, Auditing, Vendor Management, Home Loans and Personal Loans.
What are the top questions asked in Tata Capital Customer Service Executive interview?

Some of the top questions asked at the Tata Capital Customer Service Executive interview -

  1. Education, customer handling, conversat...read more
  2. Good company for new beginn...read more

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Tata Capital Customer Service Executive Interview Process

based on 6 interviews

Interview experience

3.8
  
Good
View more
Tata Capital Customer Service Executive Salary
based on 186 salaries
₹1.5 L/yr - ₹4.1 L/yr
11% less than the average Customer Service Executive Salary in India
View more details

Tata Capital Customer Service Executive Reviews and Ratings

based on 92 reviews

4.4/5

Rating in categories

4.4

Skill development

4.2

Work-life balance

3.8

Salary

4.1

Job security

4.3

Company culture

3.6

Promotions

4.2

Work satisfaction

Explore 92 Reviews and Ratings
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