Taj Hotels Resorts and Palaces Front Office/Guest Relations Executive/Manager Interview Questions and Answers

My hobbies include reading, cooking, and hiking.

• I set aside time each week to read a book or two.

• I plan out my meals for the week and prep ingredients in advance to save time.

• I schedule hikes on weekends and make sure to stick to the planned time.

My area of interest is providing exceptional customer service and creating memorable experiences for guests.

• Customer service

• Creating memorable experiences

• Hospitality industry

• Guest satisfaction

• Problem-solving

• Teamwork

RevPar is calculated by dividing the total room revenue by the total number of available rooms.

• RevPar = Total Room Revenue / Total Available Rooms

• Total Room Revenue includes revenue from all occupied rooms

• Total Available Rooms includes both occupied and unoccupied rooms

• RevPar helps measure the hotel's performance and efficiency