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Hyatt Regency

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4.1

based on 1.3k Reviews

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Hyatt Regency Front Office/Guest Relations Executive/Manager Interview Questions and Answers

Updated 12 Jun 2021

Hyatt Regency Front Office/Guest Relations Executive/Manager Interview Experiences

2 interviews found

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2021

Interview Questionnaire 

2 Questions

  • Q1. Before telling you all the question what makes your interview + is your confidence❤ . I was asked to introduce yourself then questions were thrown according to what i brefied like my qualities,hobbies etc....
    • Add your answer
  • Q2. All depends on individual . Also i did not give up when i was put into situation and guest was really angry. Carried a smile on my face
    • Add your answer

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

user image Anonymous

posted on 12 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How do you tackle a angry guest who’s shouting on getting a smoking room and she’s a non smoker?
    • Add your answer
  • Q2. How will you manage a team of senior people who are associated with company since beginning but lower in designation?
    • Add your answer
  • Q3. Describe about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident, don’t keep in mind that you’ve to get this job anyhow, keep yourself free and let your interview a learning experience and don’t pretend you know something even if you don’t know, either yes or no and always wear good attire that boost your confidence

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Q2. Which is more important ARR or RevPar?
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Q3. Hobbies to test your time mgt.
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Top trending discussions

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Interview Tips & Stories
2d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

Taj Hotels Resorts and Palaces user image Satvik Kapoor

posted on 5 May 2017

I was interviewed before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Why did you joined hospitality industry?
  • Ans. 

    I joined the hospitality industry because of my passion for providing exceptional service and creating memorable experiences for guests.

    • Passion for providing exceptional service

    • Enjoy creating memorable experiences for guests

    • Opportunity to work in a dynamic and fast-paced environment

    • Desire to work with diverse groups of people

    • Answered by AI
    View 2 more answers
  • Q2. Area of interest?
  • Ans. 

    My area of interest is providing exceptional customer service and creating memorable experiences for guests.

    • Customer service

    • Creating memorable experiences

    • Hospitality industry

    • Guest satisfaction

    • Problem-solving

    • Teamwork

    • Answered by AI
    View 2 more answers
  • Q3. Formula for RevPar?
  • Ans. 

    RevPar is calculated by dividing the total room revenue by the total number of available rooms.

    • RevPar = Total Room Revenue / Total Available Rooms

    • Total Room Revenue includes revenue from all occupied rooms

    • Total Available Rooms includes both occupied and unoccupied rooms

    • RevPar helps measure the hotel's performance and efficiency

    • Answered by AI
    Add your answer
  • Q4. Case study.
    • Add your answer

Interview Preparation Tips

College Name: Banarsidas Chandiwala Institute of Hotel Management and Catering Technology

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

ITC Hotels user image Anonymous

posted on 6 Jan 2021

Interview Questionnaire 

2 Questions

  • Q1. Educational qualification
    • Add your answer
  • Q2. Reason for choosing ITC Grand Chola
    • View 1 more answer

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

Taj Hotels Resorts and Palaces user image rajaram

posted on 16 Nov 2020

I applied via Walk-in and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Questions mostly related to the specific knowledge, skills and attitude.
    • Add your answer
  • Q2. Knowledge of French language and other foreign languages
    • Add your answer
  • Q3. Hobbies to test your time mgt.
  • Ans. 

    My hobbies include reading, cooking, and hiking.

    • I set aside time each week to read a book or two.

    • I plan out my meals for the week and prep ingredients in advance to save time.

    • I schedule hikes on weekends and make sure to stick to the planned time.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wish the interviewer. Be bold but very polite. Never ever display your nervousness. Say politely "I am not aware of the answer" "if you are put with a tough question.

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

ITC Hotels user image Anonymous

posted on 11 May 2021

Interview Questionnaire 

1 Question

  • Q1. How do you respond to a drunken guest
    • Add your answer

Front Office/Guest Relations Executive/Manager Interview Questions & Answers

ITC Hotels user image Anonymous

posted on 22 May 2021

Interview Questionnaire 

4 Questions

  • Q1. Explain about my self
    • Add your answer
  • Q2. Most of the things mentioned on paper but an additional information I would like to tell that I may out perform in the situation of extreme stress aor work load
    • Add your answer
  • Q3. Any operational goal for own self
  • Ans. 

    My operational goal is to consistently exceed guest expectations and provide exceptional service.

    • Continuously improve my communication and problem-solving skills

    • Stay up-to-date with industry trends and best practices

    • Maintain a positive attitude and professional demeanor at all times

    • Set personal targets for guest satisfaction and work towards achieving them

    • Seek feedback from guests and colleagues to identify areas for i

    • Answered by AI
    Add your answer
  • Q4. To see my self in the core operational team
    • Add your answer

Trainee Interview Questions & Answers

THE LEELA PALACES HOTELS & RESORTS user image Anonymous

posted on 1 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about you self About depatment Typea of cheese 🧀 Basic question about family
    • Add your answer
  • Q2. Types of service
  • Ans. 

    Types of service refer to the different categories or classifications of services provided by a company or organization.

    • Types of service can include customer service, technical support, consulting, maintenance, and more.

    • Each type of service may require different skills, training, and resources to deliver effectively.

    • For example, a software company may offer customer service to assist users with technical issues, while ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for feature

Skills evaluated in this interview

Trainee Interview Questions & Answers

THE LEELA PALACES HOTELS & RESORTS user image Gautam Khairnar

posted on 3 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Types of biryani?
  • Ans. 

    Biryani is a popular Indian dish made with fragrant rice, spices, and meat or vegetables.

    • Hyderabadi Biryani - famous for its unique blend of spices and basmati rice

    • Lucknowi Biryani - known for its rich flavors and use of saffron

    • Kolkata Biryani - features potatoes and boiled eggs along with meat

    • Ambur Biryani - originated in Tamil Nadu and is spicy and flavorful

    • Answered by AI
    Add your answer

SPA Therapist Interview Questions & Answers

Radisson Hotels user image Anonymous

posted on 7 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. If the guest complain service what will I do
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary expectation, experienced,
    • Add your answer
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