i
Synchrony
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
Customer service involves providing assistance and support to customers in a friendly and efficient manner.
Listen actively to customers' concerns and needs
Offer solutions and options to resolve issues
Maintain a positive and professional attitude
Follow up with customers to ensure satisfaction
Provide clear and concise communication
Examples: resolving billing disputes, answering product questions, assisting with account s
The role of a Senior Fraud Specialist is important because it helps protect individuals and organizations from financial losses due to fraudulent activities.
Identifies and investigates potential fraudulent activities
Develops and implements fraud prevention strategies
Analyzes data and patterns to detect fraud
Collaborates with law enforcement agencies and legal teams
Educates and trains employees on fraud awareness and pr...
I have a Bachelor's degree in Accounting and have completed various fraud detection and prevention courses.
Bachelor's degree in Accounting
Completed fraud detection and prevention courses
Continuously learning and staying up-to-date on industry trends
Top trending discussions
I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.
I applied via Company Website and was interviewed in Oct 2019. There were 3 interview rounds.
posted on 6 Nov 2019
I applied via Referral and was interviewed in May 2019. There were 3 interview rounds.
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
Collateral management is the process of managing and monitoring collateral pledged to secure a loan or other financial obligation.
Collateral can include assets such as real estate, stocks, bonds, and commodities.
The purpose of collateral management is to mitigate credit risk and ensure that the lender has sufficient collateral to cover any potential losses.
Collateral management involves tracking the value of the collat...
Haircut for collaterals refers to the reduction in value of the collateral pledged by a borrower to secure a loan.
Haircut is the percentage reduction in the value of the collateral that a lender applies to account for market fluctuations and potential losses.
It is used to determine the amount of loan that can be extended against the collateral.
For example, if a borrower pledges a property worth $100,000 as collateral a...
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.
I applied via Company Website and was interviewed before Nov 2022. There were 2 interview rounds.
I applied via Company Website and was interviewed in Aug 2024. There were 3 interview rounds.
My work experience includes roles in financial services and consulting, providing me with relevant skills for Amex.
I have worked in financial services for 5+ years, including roles at a major bank and a fintech startup.
I have experience in consulting, where I worked on projects related to financial analysis and strategy development.
My resume highlights my expertise in financial modeling, data analysis, and client relat...
I changed to Amex for its reputation for innovation, strong company culture, and opportunities for growth.
Reputation for innovation in the financial industry
Strong company culture focused on employee development and diversity
Opportunities for career growth and advancement within the company
I utilized data management and analytics to track project progress, identify trends, and make data-driven decisions.
Implemented data management systems to organize and store project data efficiently
Utilized analytics tools to analyze project performance and identify areas for improvement
Generated reports and dashboards to track key metrics and communicate findings to stakeholders
Used data insights to make informed deci
I used data analysis tools to identify trends, patterns, and correlations to inform strategic business decisions.
Utilized data visualization tools to present key findings to stakeholders
Conducted regression analysis to predict future outcomes based on historical data
Collaborated with cross-functional teams to gather and analyze data from multiple sources
I always approach disagreements with a focus on finding common ground and maintaining open communication.
Listen actively to understand the boss's perspective
Express my own perspective calmly and respectfully
Seek a compromise or solution that benefits both parties
Follow up to ensure the issue is fully resolved
I will approach different teams with requirements by understanding their unique needs, building relationships, and communicating effectively.
Understand the goals and priorities of each team to tailor requirements accordingly
Build relationships with key stakeholders to gain buy-in and support
Communicate clearly and regularly to ensure alignment and address any concerns
Collaborate with cross-functional teams to ensure al
To find the top 3 horses from a set of 25 horses, we can sort them based on their performance or rankings.
Sort the horses based on their performance or rankings
Select the top 3 horses from the sorted list
Consider factors like speed, endurance, and previous race results
I approach conflicts at workplace by actively listening, understanding all perspectives, and finding a mutually beneficial solution.
Actively listen to all parties involved in the conflict
Seek to understand the root cause of the conflict
Encourage open communication and dialogue
Find a mutually beneficial solution that addresses the concerns of all parties
Mediate if necessary to facilitate resolution
I prioritize tasks, set boundaries, delegate when necessary, and make time for self-care.
Prioritize tasks based on deadlines and importance
Set boundaries by establishing work hours and sticking to them
Delegate tasks to team members when overwhelmed
Schedule time for self-care activities like exercise, hobbies, and relaxation
Communicate with supervisors and colleagues about workload and availability
The 3 pillars of data management are data quality, data governance, and data security.
Data quality ensures that data is accurate, complete, and reliable.
Data governance involves establishing policies and procedures for managing data assets.
Data security focuses on protecting data from unauthorized access or breaches.
I will approach disputes with my manager by actively listening, seeking common ground, and proposing solutions collaboratively.
Actively listen to my manager's perspective and concerns
Seek common ground and areas of agreement
Propose solutions collaboratively, considering both perspectives
Maintain professionalism and respect throughout the discussion
Seek feedback and learn from the experience to prevent future conflicts
One million has six zeros: 1,000,000.
One million is represented as 1 followed by six zeros.
In numerical form: 1,000,000.
This can be broken down as: 1 x 10^6.
Examples of one million: 1 million dollars, 1 million people.
Work-life balance is essential for personal growth, mental health, and sustained productivity, regardless of marital status.
Maintaining mental health: A balanced life helps reduce stress and prevent burnout, which is crucial for long-term career success.
Pursuing hobbies: Engaging in personal interests outside of work fosters creativity and can enhance problem-solving skills in the workplace.
Building relationships: Havi...
based on 1 interview
Interview experience
based on 22 reviews
Rating in categories
Senior Customer Service Representative
239
salaries
| ₹2.5 L/yr - ₹6.2 L/yr |
Senior Representative
224
salaries
| ₹2.8 L/yr - ₹6.5 L/yr |
Senior Analyst
203
salaries
| ₹5.3 L/yr - ₹21 L/yr |
Manager
186
salaries
| ₹6.8 L/yr - ₹26.8 L/yr |
Senior Associate
149
salaries
| ₹2.7 L/yr - ₹6.1 L/yr |
Wells Fargo
JPMorgan Chase & Co.
Citicorp
American Express