Swiggy Scrum Master Interview Questions and Answers

Q1. They had asked for my previous work experiences
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Q1. They had as kes my work profile and some GI questions
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Q1. About my work profile & experience
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Q2. About my work profile & experience about my location
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Q1. Personal Introduction
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Q2. Work Experience
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Q1. How will you improve uber ride experience
Ans. 
By implementing features such as real-time driver ratings, personalized recommendations, and improved driver training programs.
• Implement real-time driver ratings to ensure quality service

• Offer personalized recommendations based on user preferences and past rides

• Enhance driver training programs to improve professionalism and customer service

• Introduce in-app feedback system for continuous improvement
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Many about ecom setup

Q1. More of process and Tech
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Q1. Why uber and why this position
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Q2. Tell me an experience or a project that can speak to your expertise in this field
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Q3. Why are you interested in this field
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Q4. What do you think make you different
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Q5. What are you looking for
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Q1. Tell me about your experience
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Q2. How would you reduce contact rate
Ans. 
To reduce contact rate, implement self-service options, improve website FAQs, and provide proactive communication.
• Implement self-service options such as chatbots or automated phone systems

• Improve website FAQs to address common customer inquiries

• Provide proactive communication through email or text alerts
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Reduce contact rates related to lost item

Multiple questions from cross-functional teams