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Sutherland Global Services Telecaller Interview Questions and Answers for Experienced

Updated 1 Sep 2024

Sutherland Global Services Telecaller Interview Experiences for Experienced

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 29 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Give a detail of your best day A rainy day with beautiful dreams
Round 3 - HR 

(1 Question)

  • Q1. Chatting capabilities Able to answer in english properly

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Good communication
Interview preparation tips for other job seekers - Love your job and work with confidence. Work hard. Be kind and sincere. Love everyone.

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. Explain your whole career experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good, all prices related questions are asked. Give decent hike on your current package, hiring process does take some time

I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. My self , Previous work knowledge, Salary expectations.
  • Q2. Why you left last organisation?
  • Q3. What is your salary expectations ?
  • Q4. Where do you live at ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter if your grammar is not perfect while communicating. Just be normal.

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why i have select for this job. Give me a one reason.
  • Q2. Tell about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic, answer like a friendly manner, keep self confident.

Interview Questionnaire 

2 Questions

  • Q1. About insurance
  • Q2. About back logs

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

Interview Questionnaire 

1 Question

  • Q1. There were four interview rounds and one test like versant English test

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Telecaller interview for experienced candidates?
Sutherland Global Services interview process for experienced candidates usually has 3 rounds. The most common rounds in the Sutherland Global Services interview process for experienced candidates are HR and Resume Shortlist.
What are the top questions asked in Sutherland Global Services Telecaller interview for experienced candidates?

Some of the top questions asked at the Sutherland Global Services Telecaller interview for experienced candidates -

  1. Interview starts in morning 10'O clock ends with night 8'O cl...read more
  2. Chatting capabilities Able to answer in english prope...read more
  3. Ok wait for 5 mins.I'will Call y...read more

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Sutherland Global Services Telecaller Salary
based on 4 salaries
₹0.8 L/yr - ₹3.5 L/yr
19% more than the average Telecaller Salary in India
View more details

Sutherland Global Services Telecaller Reviews and Ratings

based on 7 reviews

3.7/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

3.2

Salary

3.8

Job security

4.5

Company culture

3.7

Promotions

4.5

Work satisfaction

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