Sutherland Global Services Deputy Team Leader Interview Questions and Answers

They will provide the question paper with 25 questions all are based on your job, should get more then 20 mark

Q1. The project lead will ask technical question from your job
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Q1. The project manager will ask about your previous job experience, your preferred location, salary expectations, and discussed little bit about your current job.
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Q1. Its only for your salary and location confirmation
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Q1. What is your total relevant experience?
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Q1. As usual asked by each and every company
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Q2. As usual asked by each and every company and regards to shift
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Q1. Why would you like to join Atos?
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Q2. Can you tell me about yourself?
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Q3. What are the skills required for this role? How do you align with the requirements?
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Q1. What is the most challenging customer handling experience?
Ans. 
Handling a customer who was upset due to a billing error
• Remaining calm and empathizing with the customer's frustration

• Apologizing for the error and taking responsibility

• Offering a solution or compensation to resolve the issue

• Ensuring clear communication and follow-up to prevent similar errors in the future
Answered by AI
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Q2. Why should we hire you?
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Q1. Basic information base. About your work experience.
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Q2. About your journey and Exp. CTC
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Logical questions and aptitude base question.

They provide a link for online coding test. The test have 3question :-
1. Core PHP question
2. MySQL base question
3. jQuery base question