DXC Technology Deputy Manager Interview Questions and Answers

Handling a customer who was upset due to a billing error

• Remaining calm and empathizing with the customer's frustration

• Apologizing for the error and taking responsibility

• Offering a solution or compensation to resolve the issue

• Ensuring clear communication and follow-up to prevent similar errors in the future

Forecast and budget are both financial planning tools, but they differ in terms of purpose, time frame, and level of detail.

• Forecast is an estimate of future financial performance based on historical data and market trends.

• Budget is a financial plan that outlines expected revenues and expenses for a specific period, usually a year.

• Forecasting is more flexible and can be adjusted frequently, while budgeting is more rigi...read more

Capital markets refer to financial markets where long-term debt or equity-backed securities are bought and sold.

• Capital markets are where companies and governments raise long-term funds through the issuance of stocks and bonds.

• Investors buy these securities in the hope of earning a return on their investment.

• As a Deputy Manager, my job role may involve overseeing trading activities, managing risk, and ensuring complian...read more