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State Bank of India Customer Service Associate Interview Questions and Answers

Updated 24 Sep 2019

State Bank of India Customer Service Associate Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Sep 2018. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Few questions from degree and few from past working experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not necessary to answer all the questions. If we don't know the answer, simply say, sorry sir i don't know. So Don't answer for the unknown questions. Have confidence while you speak. Then job is yours...

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. My qualification
  • Q2. How skill development
  • Ans. 

    Skill development is crucial for career growth and personal advancement.

    • Continuous learning and upskilling are essential for staying competitive in the job market.

    • Seek out opportunities for training, workshops, and certifications to enhance your skills.

    • Practice and apply new skills in real-world scenarios to solidify your understanding and proficiency.

    • Feedback and mentorship can help identify areas for improvement and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks

I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Case Study 
Round 2 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for HDFC Bank Senior Associate interview:
  • Financial topic
Interview preparation tips for other job seekers - Nowadays freshers facing difficulty in find out job because of no experience so consider freshers also
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Me and my friends face any problem then we can solve the problem by talking to each other.

Round 2 - Case Study 

Before starting any case, I study it completely once and check all the documents.

Round 3 - HR 

(1 Question)

  • Q1. I will have a meeting with HR only to have them tell me that even after all I have done, why am I working in an on role instead of an off role and I have no chance of being on the role.
Round 4 - One-on-one 

(1 Question)

  • Q1. Salary and on role discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, achievement, Monthly activities
Round 3 - HR 

(1 Question)

  • Q1. Expectation and notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - You must know everything in detail about activities you have mentioned in your resume and not just working part
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Wat do u know about sales and credit cards
  • Ans. Credit wat comes in and debit wat goes out
  • Answered Anonymously
  • Q2. Whom do u like most tha parents or job
  • Ans. When the parents r vth us that automatically the job vll be so that's y I like and love my parents
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - When ur going fr an interview either it may be software MNCs or banking sector just u have to be confident that's it
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Self introduction
  • Q2. Back ground graduation

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is ur talent and tell that

Interview Preparation Tips

Interview preparation tips for other job seekers - Picefull and cool telling answer

Interview Questionnaire 

1 Question

  • Q1. Customer relationship manager

Interview Preparation Tips

Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with this company
  • Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice

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State Bank of India Customer Service Associate Salary
based on 7 salaries
₹1.6 L/yr - ₹6.5 L/yr
51% more than the average Customer Service Associate Salary in India
View more details

State Bank of India Customer Service Associate Reviews and Ratings

based on 4 reviews

4.7/5

Rating in categories

4.0

Skill development

4.4

Work-life balance

4.7

Salary

4.6

Job security

3.8

Company culture

3.9

Promotions

4.4

Work satisfaction

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