State Bank of India Customer Service Associate Interview Questions and Answers

Quantitative aptitude reasoning English skills

Q1. No interview for this role
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Q1. Why want to join this organisation
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Q2. What is your salary expectation
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Q3. Better salary and growth our skill
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Discuss about policy and process

Q1. Salary expectations
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Q2. Total experience
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Q1. Tell me about Yourself
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Q2. What was my in hand salary at my previous job?
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Q3. Expectations about salary and giving their salary bracket.
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Q1. Self introduction detail about background
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Q2. Perious experience
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Q3. Hr given any topic regarding job profile
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Q4. Family background
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Q5. Asking about hobbies
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Q6. Asking about perious company
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Q7. And job profiles
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Job profiles salary discussion and detail about job and company culture

Result and offer letter

Fundamental knowledge of English and mathematics.

Q1. Introduction, basic knowledge of bank like cheque details,RTGS, NEFT
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Q2. Can you relocate?
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Yes, I am open to relocating for the right opportunity.
• I am willing to relocate for the job.

• I have no restrictions on moving to a new location.

• I am excited about the possibility of experiencing a new city or country.

• I am flexible and adaptable to new environments.
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Q1. What is banking.
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Banking is a financial institution that provides various financial services such as deposits, loans, and investments.
• Banking involves accepting deposits from customers and providing loans to individuals and businesses.

• Banks also offer services such as credit cards, mortgages, and investment products.

• They facilitate transactions, manage risks, and provide financial advice to customers.

• Examples of banks include JPMorgan
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Q2. Why need banking
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Banking is essential for managing finances, accessing credit, and facilitating transactions.
• Banking allows individuals to securely store and manage their money.

• Banks provide access to credit through loans, mortgages, and credit cards.

• Banking services facilitate transactions such as payments, transfers, and investments.
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Q3. Type of Banks service
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Banks offer a variety of services such as savings accounts, loans, credit cards, and investment options.
• Savings accounts

• Loans

• Credit cards

• Investment options
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Q1. What is ATM card
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An ATM card is a plastic card issued by a bank that allows customers to access their bank accounts to make transactions at ATMs and point-of-sale terminals.
• ATM cards are linked to a customer's bank account

• They can be used to withdraw cash from ATMs

• They can also be used to make purchases at stores and online

• PIN (Personal Identification Number) is required to use an ATM card

• ATM cards may have a magnetic stripe or a chip
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Q2. What is credit card
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A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.
• Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

• They often come with a credit limit, which is the maximum amount of money that can be borrowed.

• Cardholders are usually required to pay interest on the outstanding bala...read more
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