State Bank of India Deputy Manager Interview Questions and Answers

Good communication all products wise

Q1. Team handling and customers service
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Q2. Business analyst
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Customer service and suggest solutions

Q1. Self interdiction
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Q2. Business, collection, Quality login, Team management, risk management & Branch Hygiene etc
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Q1. Self interdiction
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Q2. Business, collection Quality login, Team management, Branch Hygiene
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Q1. No more other test
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Q2. No more other question
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Q1. Nothing anything
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Q2. Nothing anything else
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Q1. Roles and responsibilities at Previous Job
Ans. 
Managed team, handled customer complaints, created reports, trained new employees
• Managed a team of 10 employees

• Handled customer complaints and resolved issues in a timely manner

• Created weekly reports on sales performance and customer feedback

• Trained new employees on company policies and procedures
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Q2. Won't give you any hike even after working for 2-3 years. you will be at the same package.
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Q1. Previous CTC and Job Role
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Q2. Achievements in retail Banking at previous organisation
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Q3. How much RTD, Accounts along with Life and general insurance you will do if we accept you as the employee of Bandhan Bank.
Ans. 
I am confident in my ability to significantly increase RTD, Accounts, and Life and general insurance sales if given the opportunity at Bandhan Bank.
• I have a proven track record of exceeding sales targets in my previous roles.

• I am skilled in building strong relationships with clients and providing excellent customer service.

• I am constantly updating my knowledge of the insurance industry to better serve clients and incre...read more
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Q4. Have you any referral from Bandhan Bank.
Ans. 
No, I do not have a referral from Bandhan Bank.
• I do not have any referral from Bandhan Bank.

• I have not been referred by anyone from Bandhan Bank for this position.

• I have not had any previous connections with Bandhan Bank for a referral.
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Q5. Why are you leaving your current job.
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Q6. Who is your immediate supervisor.
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Q7. Can you join our bank within 30 days.
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Q8. Full form of RTGS, NEFT.
Ans. 
RTGS stands for Real Time Gross Settlement and NEFT stands for National Electronic Funds Transfer.
• RTGS is used for high-value transactions with immediate transfer of funds.

• NEFT is used for transferring funds electronically from one bank to another.

• RTGS operates on a gross settlement basis, while NEFT operates on a deferred net settlement basis.
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Q1. When will you join
Ans. 
I am available to join immediately and can start as soon as required.
• Available to join immediately

• Can start as soon as required

• Flexible with start date
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Q2. What is your expected salary?
Ans. 
My expected salary is competitive and reflective of my experience and skills in the role of Deputy Manager.
• Research industry standards for Deputy Manager salaries

• Consider my years of experience and level of expertise

• Factor in the responsibilities and scope of the role

• Be prepared to negotiate based on benefits and opportunities for growth
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Q1. Regarding custody of vault
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Q2. What are different types of branch operations required to.perform at a branch
Ans. 
Different types of branch operations include customer service, sales, marketing, financial transactions, and staff management.
• Customer service - assisting customers with inquiries, complaints, and account management

• Sales - promoting products and services to increase revenue

• Marketing - implementing marketing strategies to attract new customers

• Financial transactions - processing deposits, withdrawals, and loan applicatio...read more
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Q1. Behavioural questions
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Q2. Attitude judged
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