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Standard Chartered Customer Service Manager Interview Questions and Answers for Experienced

Updated 3 Dec 2020

Standard Chartered Customer Service Manager Interview Experiences for Experienced

1 interview found

I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was already experienced so the interview was normal they have called me two time for the interview.
  • Q2. Basic question
  • Q3. Be confident and positive

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What would my first month look like if I were hired for this position? What do you like most about working here? How do you measure success in this role? What qualities do outstanding employees at this com...
  • Q2. Customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Sure, here are some tips for job seekers:

1. **Identify your career goals**: Before you start your job search, it's important to have a clear idea of what you want to achieve in your career. This will help you focus your search and find the right opportunities².

2. **Dedicate time to the search**: Job hunting can be a full-time job in itself. Set aside time each day to research job openings, tailor your resume and cover letter, and apply for positions².

3. **Don’t limit your search to online resources**: While online job boards and company websites are great resources, don't forget to network with people in your industry and attend job fairs and other events²³.

4. **Make networking part of your everyday life**: Networking is one of the most effective ways to find a job. Reach out to former colleagues, attend industry events, and join professional organizations².

5. **Keep yourself busy**: While you're looking for a job, consider volunteering or taking on freelance work. This will help you stay active and engaged in your field, and can also help you build your network².

6. **Optimize your LinkedIn profile**: LinkedIn is a powerful tool for job seekers. Make sure your profile is up-to-date.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal Maths problems

Round 2 - HR 

(1 Question)

  • Q1. Basic working comfort Salary negotiation Experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. My personal information and my aptitude test
  • Q2. My hobby and my qualifications
  • Q3. Experience and customer relation
  • Q4. Basic culture and customer service provider

Interview Preparation Tips

Interview preparation tips for other job seekers - No any other advice In this compony

Customer Relation Officer Interview Questions & Answers

Barclays user image Ashutosh Mahadeo Toradmal

posted on 12 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role

I applied via LinkedIn and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Checking the IQ level by conducting that

Round 3 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. Tell me about yourself.
  • Q5. Why should we hire you?

Interview Preparation Tips

Topics to prepare for HDFC Bank Customer Service Executive interview:
  • Quality Assurance
Interview preparation tips for other job seekers - To all my job seeker please stay confident have faith in yourself give your best.

Interview Questionnaire 

1 Question

  • Q1. Experience and salary package detail of previous job detail

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. Tell me about your current job and responsibilities?
  • Q3. Tell me something you haven't mentioned in your resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - I'll advice you to that don't try to make your interview shorter. Take a time think before you saying

Interview Questionnaire 

4 Questions

  • Q1. Previous experience?
  • Q2. Be confident and answer
  • Q3. Why you want to change your current job?
  • Q4. Tell positive reason
  • Ans. 

    Positive reasons for being a customer service manager

    • Opportunity to help customers and solve their problems

    • Ability to lead and motivate a team

    • Opportunity to improve customer satisfaction and loyalty

    • Chance to develop and implement new strategies and processes

    • Opportunity to work with a diverse group of people and learn new skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence..

Standard Chartered Interview FAQs

How to prepare for Standard Chartered Customer Service Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Standard Chartered. The most common topics and skills that interviewers at Standard Chartered expect are Customer Service, Continuous Improvement, MIS, Back Office and Banking.
What are the top questions asked in Standard Chartered Customer Service Manager interview for experienced candidates?

Some of the top questions asked at the Standard Chartered Customer Service Manager interview for experienced candidates -

  1. I was already experienced so the interview was normal they have called me two t...read more
  2. Basic quest...read more

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Standard Chartered Customer Service Manager Salary
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₹3 L/yr - ₹10.1 L/yr
22% more than the average Customer Service Manager Salary in India
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