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Solid Systems Global Customer Support Executive Interview Questions and Answers

Updated 8 Feb 2024

1 interview found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Feb 2023.

1 Interview Round

1

Technical Round (10 Questions)

  • Q1. Helping the customer with solving the queries
  • Q2. For arranging the doctor
  • Q3. And online medicine
  • Q4. Sharing the reports
  • Q5. Answering the question
  • Q6. And reason what is happening
  • Q7. Arranging the senior call
  • Q8. Claiming the bills
  • Q9. Tagging the details
  • Q10. And being for customer 24/7

Interview Preparation Tips

Interview preparation tips for other job seekers - I want the job like a same

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce your self?
  • Q2. Tell me about your memorable day.
2

HR Round (2 Questions)

  • Q1. Explaine about E-Commerce?
  • Q2. Are you comfortable in night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jun 2024.

2 Interview Rounds

1

Communication skills Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why did you applied for this job?
2

One-on-one Round (2 Questions)

  • Q1. As you are from technical background why you want to join a BPO?
  • Q2. How will handle this situation when a customer is angry and using cuss words?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. What was the pervious work experience
2

Group Discussion Round

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Java basics questions
  • Q2. Sql basics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

English grammar, voice versent, story retelling

2

One-on-one Round (2 Questions)

  • Q1. Previous company job responsibilities
  • Q2. If customer is adamant how to convince the customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Online assignment rest versent
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What Movie have you watched recently?
  • Q2. Looper, it is an English movie
  • Q3. Explain that movie?
  • Q4. How would lead a team of 5, if two of them are not working well?
  • Q5. Would you prefer new technologies or staying in the old technology?

Interview Preparation Tips

Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Education and experience
2

Behavioral Round (1 Question)

  • Q1. Any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient with the waiting time. If you have good communication skills, it is enough.

Solid Systems Global Interview FAQs

How many rounds are there in Solid Systems Global Customer Support Executive interview?
Solid Systems Global interview process usually has 1 rounds. The most common rounds in the Solid Systems Global interview process are Technical.
How to prepare for Solid Systems Global Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Solid Systems Global. The most common topics and skills that interviewers at Solid Systems Global expect are International Voice Process, Sales, Telecalling, Telecom Marketing and Telemarketing.
What are the top questions asked in Solid Systems Global Customer Support Executive interview?

Some of the top questions asked at the Solid Systems Global Customer Support Executive interview -

  1. Helping the customer with solving the quer...read more
  2. For arranging the doc...read more
  3. Answering the quest...read more

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Solid Systems Global Customer Support Executive Salary
based on 12 salaries
₹1.6 L/yr - ₹4.4 L/yr
9% more than the average Customer Support Executive Salary in India
View more details

Solid Systems Global Customer Support Executive Reviews and Ratings

based on 3 reviews

2.1/5

Rating in categories

1.0

Skill development

1.7

Work-Life balance

1.7

Salary & Benefits

1.4

Job Security

1.0

Company culture

1.4

Promotions/Appraisal

1.0

Work Satisfaction

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