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Skyblue Aero

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4.2

based on 15 Reviews

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Skyblue Aero Customer Support Executive Interview Questions and Answers

Updated 26 May 2022

Skyblue Aero Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Kumar Mohit

posted on 26 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic about your self
    • Add your answer
  • Q2. Basic question according to your resume.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and Be honest.
Don't be nervous.

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Customer Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 29 Oct 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Customers exicutive 

(6 Questions)

  • Q1. What's about customer exicutive?
  • Ans. 

    Customer Executive is a role responsible for managing relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction.

    • Customer executives are the primary point of contact for customers, handling inquiries, resolving issues, and providing support.

    • They build and maintain strong relationships with customers to ensure loyalty and repeat business.

    • Customer executives often collaborate wi...

    • Answered by AI
    Add your answer
  • Q2. How to handle customers make feel happy?
  • Ans. 

    To handle customers and make them feel happy, it is important to listen actively, show empathy, provide personalized solutions, and follow up with them.

    • Listen actively to their concerns and needs

    • Show empathy and understanding towards their situation

    • Provide personalized solutions tailored to their specific needs

    • Follow up with them to ensure their satisfaction and address any further concerns

    • Answered by AI
    Add your answer
  • Q3. When customer impulsive behave how to control with customers?
  • Ans. 

    To control impulsive behavior in customers, it is important to remain calm, listen actively, offer solutions, set boundaries, and follow up.

    • Remain calm and composed to avoid escalating the situation

    • Listen actively to understand the customer's concerns and address them effectively

    • Offer solutions that meet the customer's needs and expectations

    • Set clear boundaries to maintain a respectful and professional interaction

    • Follo...

    • Answered by AI
    Add your answer
  • Q4. When passenger beat you how to replay passenger?
  • Ans. 

    Stay calm, assess the situation, and respond professionally to de-escalate the conflict.

    • Remain calm and composed to avoid escalating the situation further.

    • Listen actively to the passenger's concerns and try to understand their perspective.

    • Apologize for any inconvenience caused and assure the passenger that you will do your best to address their issue.

    • Offer solutions or alternatives to resolve the problem and ensure the...

    • Answered by AI
    Add your answer
  • Q5. Why employer saying that customer our king?
    • Add your answer
  • Q6. How much kg luggage allowed indigo?
  • Ans. 

    Indigo allows different weight limits for checked baggage depending on the fare type and destination.

    • Indigo allows 15 kg of free checked baggage for domestic flights in Economy class

    • For international flights, the checked baggage allowance varies based on the fare type and destination

    • Passengers can purchase additional baggage allowance if needed

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Executive interview:
  • Customer Service
  • Customer Relationship
  • Communication Skills
  • Gate num
Interview preparation tips for other job seekers - 1. Understand the Industry: Familiarize yourself with aviation trends, regulations, and customer service standards. Knowledge of current challenges, such as sustainability and technology integration, can set you apart.


2. Build Relevant Skills: Focus on skills like communication, problem-solving, and conflict resolution. Proficiency in CRM software and a basic understanding of aviation operations can be beneficial.


3. Network Strategically: Connect with professionals in the aviation sector through LinkedIn, industry events, or forums. Networking can lead to job referrals and insider information about openings.


4. Tailor Your Resume: Highlight relevant experience and skills that align with customer service in aviation. Use metrics to demonstrate your impact, like customer satisfaction scores or retention rates.


5. Prepare for Interviews: Be ready to discuss scenarios related to customer service challenges specific to aviation, such as handling flight delays or passenger complaints. Practice your responses to behavioral questions.


6. Showcase Cultural Fit: Research the company’s values and customer service philosophy. Demonstrating alignment with their mission can make a strong impression.


7. Stay Updated on Technology: Familiarize yourself with the latest tools and technologies used in aviation customer service, such as chatbots and mobile apps for customer engagement.


8. Pursue Certifications: Consider certifications in customer service or aviation management to enhance your credentials and demonstrate your commitment to the field.

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Salam Punit Singh

posted on 12 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Prime minister and Chief Minister

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell Me about yourself
    • Add your answer
  • Q2. Can You speak hindi
  • Ans. 

    Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.

    • Fluent in Hindi language

    • Able to communicate effectively in both English and Hindi

    • Can assist Hindi-speaking customers with their queries and concerns

    • Answered by AI
    Add your answer
  • Q3. Tell me Something about AISATS
  • Ans. 

    AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.

    • AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

    • The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

    • AISATS is known for its efficient and reliable services in the aviation industry.

    • The com...

    • Answered by AI
    Add your answer
  • Q4. Your Skills and Experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must

Customer Support Associate Interview Questions & Answers

AirAsia user image MOHANA LAKSHMI

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Economic development

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personality test
    • Add your answer
  • Q2. Company growth
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Package and location
    • Add your answer

Customer Service Executive Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 13 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Feb 2024.

Round 1 - Aptitude Test 

Great need to work on the way to understand the situation of the pattern

Round 2 - One-on-one 

(4 Questions)

  • Q1. Just normal question about Tell me about your self
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Most common query asked by the passager
    • Add your answer
  • Q4. Thoughts on india market
  • Ans. 

    India market is diverse and rapidly growing, offering great opportunities for customer service executives.

    • India has a large and diverse customer base with varying needs and preferences.

    • Rapidly growing economy leading to increased demand for customer service across industries.

    • Cultural nuances and regional differences require tailored customer service strategies.

    • Emerging technologies and digitalization are transforming c...

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Air India user image Anonymous

posted on 3 Dec 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Feminist movement describe it's impact

Customer Service Executive Interview Questions & Answers

AI Airport Services user image Anonymous

posted on 2 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - Group Discussion 

GD it's an topic discussion for a group of members

Round 2 - HR 

(2 Questions)

  • Q1. HR round is an face to face discussion
    • Add your answer
  • Q2. About the member
    • Add your answer

Customer Executive Interview Questions & Answers

Go First user image Rahul Gurav

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About yourself and your family background
    • Add your answer
  • Q2. They will ask you to say a short easy on any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go there

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Skyblue Aero Interview FAQs

How many rounds are there in Skyblue Aero Customer Support Executive interview?
Skyblue Aero interview process usually has 2 rounds. The most common rounds in the Skyblue Aero interview process are Resume Shortlist and HR.
How to prepare for Skyblue Aero Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Skyblue Aero. The most common topics and skills that interviewers at Skyblue Aero expect are Case, Communication Skills, Economic Research, High Pressure Vessels and Verbal Communication.

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Skyblue Aero Customer Support Executive Salary
based on 5 salaries
₹2.2 L/yr - ₹2.7 L/yr
13% less than the average Customer Support Executive Salary in India
View more details

Skyblue Aero Customer Support Executive Reviews and Ratings

based on 3 reviews

3.4/5

Rating in categories

2.4

Skill development

3.2

Work-Life balance

1.8

Salary & Benefits

2.4

Job Security

3.0

Company culture

2.0

Promotions/Appraisal

2.8

Work Satisfaction

Explore 3 Reviews and Ratings
Skyblue Aero Salaries in India
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Customer Support Executive
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₹2.2 L/yr - ₹2.7 L/yr

Assistant Manager
4 salaries
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₹4.2 L/yr - ₹7 L/yr

Executive Accountant
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₹2.5 L/yr - ₹3 L/yr

QA Test Engineer
4 salaries
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₹4 L/yr - ₹5.5 L/yr

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Compare Skyblue Aero with

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