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I applied via Hirect and was interviewed before Sep 2023. There was 1 interview round.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a strong ability to communicate effectively and empathize with customers
I am proficient in using CRM systems and resolving technical issues
I have received multiple awards for outst
My daily routine involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Start the day by checking emails and voicemails for any urgent customer inquiries
Respond to customer inquiries via phone, email, or chat throughout the day
Escalate any unresolved issues to the appropriate department for further assistance
Follow up with customers to ensure their issues have been resolved to their ...
My future goal is to continuously improve my customer service skills, advance in my career, and eventually become a Customer Service Manager.
Continuously seek opportunities for professional development and training in customer service techniques.
Set clear career goals and work towards advancing to higher positions within the customer service field.
Develop strong leadership and communication skills to prepare for a role
Insurance is a financial product that provides protection against financial losses resulting from unexpected events.
Insurance is a contract between an individual or organization and an insurance company, where the insurer agrees to provide financial protection in exchange for premium payments.
Types of insurance include health insurance, life insurance, auto insurance, home insurance, and more.
Insurance policies typical...
I chose this company because of its strong reputation in the industry and its commitment to customer satisfaction.
I have researched the company and found that it has a positive reputation for providing excellent customer service.
I was impressed by the company's values and commitment to putting customers first.
I believe that this company offers great opportunities for growth and development in the customer service field
posted on 10 May 2021
posted on 2 May 2021
posted on 2 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Yes, Shiprocket is a logistics platform for e-commerce businesses.
Shiprocket provides end-to-end logistics solutions for e-commerce businesses.
It offers features like automated shipping, order tracking, and COD services.
Shiprocket has tie-ups with multiple courier partners to provide the best shipping rates.
Other processes in customer care may include handling queries, complaints, and providing support to customers.
Cus...
posted on 8 Jan 2022
I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.
posted on 15 Feb 2022
I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 3 interview rounds.
My family background is diverse and supportive, with members from different professions and backgrounds.
My father is a doctor and my mother is a teacher, so I have been exposed to different fields from a young age.
I have a sibling who is an engineer and another who is a lawyer, which has given me a well-rounded perspective.
We come from a close-knit family where everyone supports and encourages each other's career choic...
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in handling difficult situations and resolving customer complaints.
I have received multiple awards for my outstanding performance in customer care.
I am fluent in Engli...
It depends on their personal preferences and circumstances.
Parents' agreement to work in a call center is subjective and varies from person to person.
Factors such as their age, health, prior work experience, and financial situation may influence their decision.
Some parents may be open to the idea if it offers stable income and flexible working hours.
Others may have reservations due to the nature of the job, such as nig...
I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.
I have over 5 years of experience in the customer service industry, working in both call center and face-to-face environments.
I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.
I have a proven track record of maintaining...
I come from a close-knit family that values love, support, and togetherness.
My parents have been happily married for over 30 years.
I have one older sister who is a doctor.
We often have family gatherings and enjoy spending quality time together.
My family has always been supportive of my career choices.
I learned Hindi through a combination of formal education and immersion in the language.
I studied Hindi in school as part of my curriculum.
I also took additional language classes to improve my proficiency.
I practiced speaking and listening to Hindi with native speakers.
I watched Hindi movies and TV shows to familiarize myself with the language.
I read books and newspapers in Hindi to enhance my reading skills.
I am a dedicated and experienced Customer Care Executive with a strong background in providing excellent customer service.
I have worked in the customer service industry for over 5 years.
I have a proven track record of resolving customer issues and ensuring customer satisfaction.
I am skilled in handling customer inquiries, complaints, and providing accurate information.
I have excellent communication and interpersonal sk...
I am currently located in New York City.
I am based in New York City.
My current location is in New York City.
I am situated in New York City.
Yes, I am willing to join after signing the agreement.
I am open to joining after signing the agreement.
Signing an agreement is a common practice before joining a company.
I understand the importance of having a formal agreement in place.
I am committed to fulfilling my responsibilities as a Customer Care Executive.
Signing the agreement will provide clarity on expectations and terms of employment.
posted on 23 Sep 2022
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
posted on 28 Jan 2024
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
posted on 23 Feb 2025
based on 1 interview
Interview experience
based on 15 reviews
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