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10+ The Fern Residency Interview Questions and Answers

Updated 15 Nov 2024

Q1. Why you are selecting non voice process?

Ans.

I am selecting non voice process because of my strong analytical skills and preference for working on data-driven tasks.

  • Prefer working with data-driven tasks

  • Strong analytical skills

  • Comfortable with non-verbal communication methods

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Q2. What were the findings during assessment

Ans.

The findings during assessment revealed a lack of communication among team members and a need for more efficient project tracking.

  • Lack of communication among team members was identified as a key issue

  • There was a need for more efficient project tracking tools and processes

  • Some team members lacked the necessary skills or training for their roles

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Q3. What is user access management control

Ans.

User access management control is the process of regulating and monitoring access to a system or network by users.

  • It involves setting up user accounts with appropriate permissions and restrictions.

  • It includes authentication methods such as passwords, biometrics, or two-factor authentication.

  • User access management control also involves monitoring user activity and enforcing security policies.

  • Examples include role-based access control (RBAC), access control lists (ACLs), and si...read more

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Q4. To create policy what is required

Ans.

To create policy, research, analysis, drafting, consultation, and approval are required.

  • Research on the topic to understand the issue and potential solutions

  • Analysis of the research findings to determine the best course of action

  • Drafting the policy document with clear objectives, guidelines, and procedures

  • Consultation with stakeholders, experts, and affected parties for feedback and input

  • Approval of the policy by relevant authorities or decision-makers

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Q5. How to handle lockdown period?

Ans.

During lockdown, it is important to stay productive, maintain a routine, stay connected with loved ones, and take care of mental and physical health.

  • Create a daily schedule to maintain productivity and structure

  • Stay connected with friends and family through video calls or messages

  • Engage in hobbies or activities that bring joy and relaxation

  • Exercise regularly to take care of physical health

  • Practice mindfulness or meditation to manage stress and anxiety

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Q6. What are the findings

Ans.

The findings include key insights and conclusions from the research or analysis conducted.

  • Findings highlight key trends and patterns identified during the project.

  • Conclusions drawn from the data collected and analyzed.

  • Recommendations based on the findings to improve project outcomes.

  • Implications of the findings on future project planning and execution.

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Q7. What is DMAIC and how you will use it when and how?

Ans.

DMAIC is a data-driven improvement cycle used in Six Sigma methodology to improve processes.

  • Define: Identify the problem and set project goals.

  • Measure: Collect data to understand current process performance.

  • Analyze: Identify root causes of issues and develop solutions.

  • Improve: Implement and test solutions to improve the process.

  • Control: Establish controls to sustain improvements over time.

  • Example: Using DMAIC to reduce defects in a manufacturing process by analyzing data and ...read more

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Q8. How conduct PIP? What needs to be done if PIP is unsuccessfully closed?

Ans.

To conduct a PIP, set clear goals, provide support, monitor progress, and give feedback. If unsuccessful, consider termination or further training.

  • Set clear goals and expectations for improvement

  • Provide support and resources to help the employee succeed

  • Regularly monitor progress and provide feedback

  • If PIP is unsuccessful, consider termination or additional training

  • Document all steps taken during the PIP process

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Q9. What is control

Ans.

Control is the process of monitoring and influencing the performance of a project to ensure it meets its objectives.

  • Control involves comparing actual performance to planned performance

  • It also involves taking corrective actions to address any deviations from the plan

  • Control helps in ensuring that the project stays on track and achieves its goals

  • Examples of control measures include regular progress reports, milestone tracking, and budget monitoring

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Q10. Review of policy

Ans.

Reviewing policies involves analyzing, updating, and ensuring compliance with regulations and best practices.

  • Analyze current policies to identify gaps or areas for improvement

  • Update policies to reflect changes in regulations or best practices

  • Ensure policies are communicated effectively to all stakeholders

  • Regularly review policies to ensure ongoing compliance

  • Example: Reviewing a company's data security policy to ensure it aligns with GDPR regulations

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Q11. What is SIX Sigma and Lean

Ans.

Six Sigma and Lean are methodologies used to improve processes and reduce waste in organizations.

  • Six Sigma is a data-driven approach to process improvement, focusing on reducing defects and variation.

  • Lean is a methodology that aims to maximize customer value while minimizing waste.

  • Both Six Sigma and Lean can be used together to achieve operational excellence in organizations.

  • Examples of Six Sigma tools include DMAIC (Define, Measure, Analyze, Improve, Control) and statistical...read more

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Q12. Best practices in RPA

Ans.

Best practices in RPA include thorough process analysis, proper documentation, regular testing, and continuous improvement.

  • Thoroughly analyze processes before automating to identify inefficiencies and opportunities for improvement

  • Document processes and automation workflows clearly for easy maintenance and troubleshooting

  • Regularly test and validate automation to ensure accuracy and reliability

  • Continuously improve automation by monitoring performance and seeking feedback from u...read more

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Q13. Explain about Pareto Chart

Ans.

Pareto Chart is a type of chart that combines a bar graph and a line graph to highlight the most significant factors in a dataset.

  • Pareto Chart is used to prioritize issues by identifying the most significant factors that contribute to a problem.

  • It follows the 80/20 rule, where 80% of the effects come from 20% of the causes.

  • The bars on the chart represent the frequency or impact of each factor, while the line graph shows the cumulative percentage of the total.

  • For example, in s...read more

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Q14. 2022 Coding guidelines

Ans.

The 2022 coding guidelines provide updates and changes to the coding process for medical professionals.

  • The guidelines include new codes for COVID-19 vaccines and monoclonal antibodies.

  • There are also changes to the evaluation and management codes.

  • The guidelines emphasize the importance of accurate and complete documentation.

  • Medical coders must stay up-to-date with the latest changes to ensure compliance and accuracy.

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