Sagility
10+ The Fern Residency Interview Questions and Answers
Q1. Why you are selecting non voice process?
I am selecting non voice process because of my strong analytical skills and preference for working on data-driven tasks.
Prefer working with data-driven tasks
Strong analytical skills
Comfortable with non-verbal communication methods
Q2. What were the findings during assessment
The findings during assessment revealed a lack of communication among team members and a need for more efficient project tracking.
Lack of communication among team members was identified as a key issue
There was a need for more efficient project tracking tools and processes
Some team members lacked the necessary skills or training for their roles
Q3. What is user access management control
User access management control is the process of regulating and monitoring access to a system or network by users.
It involves setting up user accounts with appropriate permissions and restrictions.
It includes authentication methods such as passwords, biometrics, or two-factor authentication.
User access management control also involves monitoring user activity and enforcing security policies.
Examples include role-based access control (RBAC), access control lists (ACLs), and si...read more
Q4. To create policy what is required
To create policy, research, analysis, drafting, consultation, and approval are required.
Research on the topic to understand the issue and potential solutions
Analysis of the research findings to determine the best course of action
Drafting the policy document with clear objectives, guidelines, and procedures
Consultation with stakeholders, experts, and affected parties for feedback and input
Approval of the policy by relevant authorities or decision-makers
Q5. How to handle lockdown period?
During lockdown, it is important to stay productive, maintain a routine, stay connected with loved ones, and take care of mental and physical health.
Create a daily schedule to maintain productivity and structure
Stay connected with friends and family through video calls or messages
Engage in hobbies or activities that bring joy and relaxation
Exercise regularly to take care of physical health
Practice mindfulness or meditation to manage stress and anxiety
Q6. What are the findings
The findings include key insights and conclusions from the research or analysis conducted.
Findings highlight key trends and patterns identified during the project.
Conclusions drawn from the data collected and analyzed.
Recommendations based on the findings to improve project outcomes.
Implications of the findings on future project planning and execution.
Q7. What is DMAIC and how you will use it when and how?
DMAIC is a data-driven improvement cycle used in Six Sigma methodology to improve processes.
Define: Identify the problem and set project goals.
Measure: Collect data to understand current process performance.
Analyze: Identify root causes of issues and develop solutions.
Improve: Implement and test solutions to improve the process.
Control: Establish controls to sustain improvements over time.
Example: Using DMAIC to reduce defects in a manufacturing process by analyzing data and ...read more
Q8. How conduct PIP? What needs to be done if PIP is unsuccessfully closed?
To conduct a PIP, set clear goals, provide support, monitor progress, and give feedback. If unsuccessful, consider termination or further training.
Set clear goals and expectations for improvement
Provide support and resources to help the employee succeed
Regularly monitor progress and provide feedback
If PIP is unsuccessful, consider termination or additional training
Document all steps taken during the PIP process
Q9. What is control
Control is the process of monitoring and influencing the performance of a project to ensure it meets its objectives.
Control involves comparing actual performance to planned performance
It also involves taking corrective actions to address any deviations from the plan
Control helps in ensuring that the project stays on track and achieves its goals
Examples of control measures include regular progress reports, milestone tracking, and budget monitoring
Q10. Review of policy
Reviewing policies involves analyzing, updating, and ensuring compliance with regulations and best practices.
Analyze current policies to identify gaps or areas for improvement
Update policies to reflect changes in regulations or best practices
Ensure policies are communicated effectively to all stakeholders
Regularly review policies to ensure ongoing compliance
Example: Reviewing a company's data security policy to ensure it aligns with GDPR regulations
Q11. What is SIX Sigma and Lean
Six Sigma and Lean are methodologies used to improve processes and reduce waste in organizations.
Six Sigma is a data-driven approach to process improvement, focusing on reducing defects and variation.
Lean is a methodology that aims to maximize customer value while minimizing waste.
Both Six Sigma and Lean can be used together to achieve operational excellence in organizations.
Examples of Six Sigma tools include DMAIC (Define, Measure, Analyze, Improve, Control) and statistical...read more
Q12. Best practices in RPA
Best practices in RPA include thorough process analysis, proper documentation, regular testing, and continuous improvement.
Thoroughly analyze processes before automating to identify inefficiencies and opportunities for improvement
Document processes and automation workflows clearly for easy maintenance and troubleshooting
Regularly test and validate automation to ensure accuracy and reliability
Continuously improve automation by monitoring performance and seeking feedback from u...read more
Q13. Explain about Pareto Chart
Pareto Chart is a type of chart that combines a bar graph and a line graph to highlight the most significant factors in a dataset.
Pareto Chart is used to prioritize issues by identifying the most significant factors that contribute to a problem.
It follows the 80/20 rule, where 80% of the effects come from 20% of the causes.
The bars on the chart represent the frequency or impact of each factor, while the line graph shows the cumulative percentage of the total.
For example, in s...read more
Q14. 2022 Coding guidelines
The 2022 coding guidelines provide updates and changes to the coding process for medical professionals.
The guidelines include new codes for COVID-19 vaccines and monoclonal antibodies.
There are also changes to the evaluation and management codes.
The guidelines emphasize the importance of accurate and complete documentation.
Medical coders must stay up-to-date with the latest changes to ensure compliance and accuracy.
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