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I applied via Company Website and was interviewed before Sep 2023. There was 1 interview round.
I once encountered angry guests at a hotel when their room wasn't ready. I remained calm, listened to their concerns, and offered solutions to resolve the issue.
Remained calm and composed
Listened attentively to their concerns
Apologized for the inconvenience
Offered solutions to address their issues
Followed up to ensure their satisfaction
I am responsible for providing excellent customer service, handling guest inquiries and complaints, and ensuring guest satisfaction.
Greet guests upon arrival and assist with check-in/check-out process
Answer phone calls and respond to emails from guests
Handle guest requests and complaints in a timely and professional manner
Provide information about hotel amenities, local attractions, and dining options
Ensure guest rooms...
I am passionate about providing exceptional customer service and believe your company's values align with my own.
I admire your company's reputation for excellent customer service
I am impressed by the positive reviews from both customers and employees
I am excited about the opportunity to grow and develop my skills within your organization
I had a conflict with a colleague over a project deadline
Miscommunication led to misunderstanding of deadlines
We discussed the issue calmly and clarified expectations
Agreed on a revised timeline and communicated better moving forward
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posted on 19 Oct 2023
I applied via Referral
The candidate is asked about US City Airport codes, international routes to/from the US, ticketing commands, and itinerary commands.
US City Airport codes include JFK (New York), LAX (Los Angeles), ORD (Chicago), ATL (Atlanta), etc.
International routes from the US include JFK to LHR (London Heathrow), LAX to NRT (Tokyo Narita), ORD to CDG (Paris Charles de Gaulle), etc.
Ticketing commands may include issuing tickets, cha...
I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2021. There were 3 interview rounds.
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Polymorphism and inheritance are OOP concepts. Primary key is a unique identifier for a database table.
Polymorphism is the ability of an object to take on many forms. Types: compile-time and runtime.
Inheritance is the process of creating a new class from an existing class. Types: single, multiple, multilevel, hierarchical.
Primary key is a unique identifier for a database table. We can compare customer and product by us
The key that uniquely identifies each tuple in a table is called a primary key.
A primary key is a column or set of columns in a table that uniquely identifies each row.
It must have a unique value for each row and cannot be null.
Examples of primary keys include social security numbers, email addresses, and order numbers.
My hobbies include reading, playing guitar, and hiking.
Reading: I enjoy reading books from various genres, such as fiction, fantasy, and self-help.
Playing guitar: I have been playing the guitar for several years and enjoy learning new songs and techniques.
Hiking: I love exploring nature and going on hikes to discover new trails and beautiful landscapes.
I joined your organization because of its strong reputation in the F&B industry and the opportunities for growth and development.
I was attracted to your organization because of its strong reputation in the F&B industry.
I believe that working for your organization will provide me with opportunities for growth and development.
Your organization's values and commitment to excellence align with my own professional goals.
I h...
If hired, I will contribute to the company's success by leveraging my skills and experience in the F&B industry.
I will ensure high-quality food and beverage service to exceed customer expectations.
I will develop and implement innovative strategies to increase revenue and profitability.
I will train and motivate the F&B team to deliver exceptional service.
I will closely monitor food and beverage costs to maintain profita...
My strength is my ability to adapt and learn quickly in fast-paced environments.
Quick learner
Adaptable to fast-paced environments
Ability to handle multiple tasks simultaneously
Strong problem-solving skills
Excellent time management
Effective communication skills
My weakness is that I tend to be overly critical of my own work.
I have a tendency to be too hard on myself and strive for perfection.
I often spend too much time reviewing and revising my work to ensure it meets high standards.
I sometimes struggle with accepting compliments or recognizing my own achievements.
I am actively working on improving my self-confidence and learning to appreciate my own work.
I applied via Walk-in and was interviewed in Mar 2021. There were 4 interview rounds.
I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.
I applied via Walk-in
based on 1 interview
Interview experience
based on 7 reviews
Rating in categories
American Express
Taj Hotels Resorts and Palaces
Mahindra Holidays & Resorts
Radisson Hotels