BCD Travel Customer Service Representative 1 Interview Questions and Answers

General Questions regards my education questions and answers, hobbies and some sport's questions.

Q1. Interview was bit tough, technical questions related to previous job were asked
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Q2. World and India geographical knowledge is must
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Q1. Tell me about your self
Ans. 
I am a passionate traveler with extensive experience in planning and organizing trips for clients.
• I have a strong knowledge of various travel destinations and accommodations

• I excel in customer service and communication skills

• I am proficient in using booking platforms and travel software

• I have successfully planned and executed complex travel itineraries for clients
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Q1. Last work experience
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Q1. Tell me end to end operation
Ans. 
End to end operation refers to the complete process from start to finish in a particular operation or project.
• Start with understanding client requirements

• Research and plan the trip itinerary

• Book flights, accommodations, and activities

• Provide necessary travel documents and information to the client

• Ensure smooth travel experience and handle any issues that may arise

• Follow up with the client for feedback and future bookin
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Q1. The HR asked to give the introduction
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Round duration - 90 minutes
Round difficulty - Medium

Questions on aptitude, English, logical reasoning, C/C++ and 5 coding ques. (only pseudo code).

Q1. 
Minimum Jumps Problem Statement
Bob and his wife are in the famous 'Arcade' mall in the city of Berland. This mall has a unique way of moving between shops using trampolines. Each shop is laid out in a st...read more
Ans. 
Find the minimum number of trampoline jumps Bob needs to make to reach the final shop, or return -1 if it's impossible.
• Use Breadth First Search (BFS) algorithm to find the minimum number of jumps required.

• Keep track of the visited shops to avoid revisiting them.

• If a shop has an Arr value of 0, it is impossible to reach the final shop.

• Return -1 if the final shop cannot be reached.
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Q2. 
Smallest Window Problem Statement
Given two strings, S and X, your task is to find the smallest substring in S that contains all the characters present in X.
Example:
Input:
S = "abdd", X = "bd"
Outpu...read more
Ans. 
Find the smallest substring in S that contains all characters in X.
• Use a sliding window approach to find the smallest window in S containing all characters of X.

• Maintain a hashmap to keep track of characters in X and their frequencies in the current window.

• Slide the window to the right, updating the hashmap and shrinking the window until all characters in X are present.

• Return the smallest window found.

• Example: S = 'abd
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Q3. 
Rat in a Maze Problem Statement
You need to determine all possible paths for a rat starting at position (0, 0) in a square maze to reach its destination at (N-1, N-1). The maze is represented as an N*N ma...read more
Ans. 
Find all possible paths for a rat in a maze from start to destination.
• Use backtracking to explore all possible paths in the maze.

• Keep track of visited cells to avoid revisiting them.

• Return paths in alphabetical order as a list of strings.
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Round duration - 60 minutes
Round difficulty - Easy

Questions based on OOPS were asked in this round.

Q1. What is a virtual function?
Ans. 
A virtual function is a function in a base class that is declared using the keyword 'virtual' and can be overridden by a function with the same signature in a derived class.
• Virtual functions allow for dynamic polymorphism in C++

• They are used in inheritance to achieve runtime polymorphism

• Virtual functions are declared in a base class and can be overridden in derived classes

• They are called based on the type of object bei...read more
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Q2. What are the types of polymorphism in Object-Oriented Programming?
Ans. 
Types of polymorphism in OOP include compile-time (method overloading) and runtime (method overriding) polymorphism.
• Compile-time polymorphism is achieved through method overloading, where multiple methods have the same name but different parameters.

• Runtime polymorphism is achieved through method overriding, where a subclass provides a specific implementation of a method that is already defined in its superclass.

• Polymor...read more
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Q3. What is the difference between deep copy and shallow copy?
Ans. 
Deep copy creates a new object and recursively copies all nested objects, while shallow copy creates a new object and copies only the references to nested objects.
• Deep copy creates a new object and copies all nested objects, while shallow copy creates a new object and copies only the references to nested objects.

• In deep copy, changes made to the original object do not affect the copied object, while in shallow copy, ch...read more
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Round duration - 30 minutes
Round difficulty - Easy

HR round with typical behavioral problems.