FabHotels Interview Questions, Process, and Tips

Q1. Tell me about your self
Ans. 
Experienced Customer Success Executive with a proven track record of driving customer satisfaction and retention.
• Over 5 years of experience in customer success roles

• Strong communication and problem-solving skills

• Implemented strategies that increased customer retention by 20%

• Led a team that achieved a 95% customer satisfaction rating
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Q2. What was your job responsibilities in last company
Ans. 
Managed customer accounts, provided support, conducted training sessions, and ensured customer satisfaction.
• Managed a portfolio of customer accounts

• Provided support to customers via phone, email, and in-person meetings

• Conducted training sessions to educate customers on product features and best practices

• Ensured customer satisfaction by addressing any issues or concerns in a timely manner
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Q1. Basics of js(hoisting, variables)
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Q1. How to approach right clients?
Ans. 
Approach right clients by identifying target market, networking, showcasing expertise, and providing value.
• Identify target market based on industry, size, location, etc.

• Network through industry events, social media, referrals, etc.

• Showcase expertise through case studies, testimonials, presentations, etc.

• Provide value by offering solutions to their specific needs and challenges.
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Q2. How to identify lead.
Ans. 
Leads can be identified through various sources and criteria such as demographics, behavior, and interactions with the company.
• Utilize lead generation tools and software to capture and track leads.

• Segment leads based on demographics, interests, and past interactions.

• Monitor lead behavior on website, social media, and email campaigns.

• Qualify leads through lead scoring based on engagement levels.

• Follow up with leads thro...read more
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Q1. What do you know about the company
Ans. 
The company is a leading technology firm specializing in software development and IT solutions.
• Founded in 2005 by John Smith

• Headquartered in Silicon Valley

• Provides services such as web development, mobile app development, and cloud computing

• Known for innovative solutions and strong customer satisfaction

• Has a global presence with offices in multiple countries
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Q2. What are your Strengths
Ans. 
My strengths include strong leadership skills, excellent communication abilities, and a proven track record of achieving results.
• Strong leadership skills - I have successfully led teams to meet and exceed goals.

• Excellent communication abilities - I am able to effectively communicate with team members, clients, and stakeholders.

• Proven track record of achieving results - I have a history of delivering projects on time an
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Q1. Biology is my favorite subject
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Q2. Bio technology subject
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Q3. Bio molecular and ruler
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Q4. Any situation from my work
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My favorite subject is the computer science

First round was on basics of java. It was surprising to have such questions asked to interviewee applying for a lead role.

Q1. It was majorly around system design. HLD, LLD and scalability and adaptability issues.
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