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FabHotels Customer Success Executive Interview Questions and Answers

Updated 2 Sep 2024

FabHotels Customer Success Executive Interview Experiences

1 interview found

Customer Success Executive Interview Questions & Answers

user image Anonymous

posted on 2 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Customer Success Executive with a proven track record of driving customer satisfaction and retention.

    • Over 5 years of experience in customer success roles

    • Strong communication and problem-solving skills

    • Implemented strategies that increased customer retention by 20%

    • Led a team that achieved a 95% customer satisfaction rating

    • Answered by AI
    Add your answer
  • Q2. What was your job responsibilities in last company
  • Ans. 

    Managed customer accounts, provided support, conducted training sessions, and ensured customer satisfaction.

    • Managed a portfolio of customer accounts

    • Provided support to customers via phone, email, and in-person meetings

    • Conducted training sessions to educate customers on product features and best practices

    • Ensured customer satisfaction by addressing any issues or concerns in a timely manner

    • Answered by AI
    Add your answer

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Interview Tips & Stories
5d (edited)
timepasstiwari
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A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Sayyed Sajju

posted on 20 Aug 2017

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Family ,occupation,motivation & experience
    • Add your answer

Interview Preparation Tips

Round: HR
Experience: Done

Round: HR Interview
Experience: Done

Round: Branch manager
Experience: Done

Skills: Sales, Client Pitch Presentation

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 3 Dec 2020

I applied via Campus Placement and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Why do you want to work here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's pretty simple to crack the interview of mahindra holidays, just be prepared with some basic knowledge of sales if your fresher and if your experienced then they will ask you about your past experience

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 10 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Crucial quality of a sales person?
  • Ans. 

    The crucial quality of a sales person is effective communication skills.

    • Effective communication skills are essential for building rapport with clients and understanding their needs.

    • A sales person should be able to clearly articulate the benefits and features of a product or service.

    • Active listening is important to understand customer concerns and address them effectively.

    • Negotiation and persuasion skills are crucial fo...

    • Answered by AI
    Add your answer
  • Q2. Difference between sales and marketing?
  • Ans. 

    Sales is the process of selling products or services while marketing is the process of creating awareness and interest in those products or services.

    • Sales involves direct interaction with customers while marketing involves indirect communication through advertising, promotions, etc.

    • Sales focuses on closing deals and generating revenue while marketing focuses on building brand image and customer loyalty.

    • Sales is a short...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - More than answers... they need you to be confident while talking

Sales Executive Interview Questions & Answers

Yatra user image Anonymous

posted on 1 Mar 2022

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
    • Add your answer
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 17 Nov 2022

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about convincing a customer
  • Ans. 

    Convincing a customer requires understanding their needs and providing a solution that meets those needs.

    • Listen actively to the customer's concerns and needs

    • Provide relevant information and benefits of the product/service

    • Address any objections or hesitations the customer may have

    • Offer a solution that meets the customer's needs and budget

    • Follow up with the customer to ensure satisfaction and address any further concerns

    • Answered by AI
    Add your answer
  • Q2. Then relationshipanagement
    • Add your answer
  • Q3. Personal details and work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good if you a passion for sales and relationship management

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. About yourself and experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience, just general questions, easy to clear the interview

Software Engineer Interview Questions & Answers

trivago user image Anonymous

posted on 9 Jan 2025

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Coding Test 

There is a question based on Rest API and another question on Java

Interview Preparation Tips

Topics to prepare for trivago Software Engineer interview:
  • REST API
  • Java

Customer Service Executive Interview Questions & Answers

Goibibo user image Anonymous

posted on 28 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

Customer related case study nothing very serious. Situation based

Round 3 - HR 

(2 Questions)

  • Q1. Asked questions About the company and how you are ideal person for the company
    • Add your answer
  • Q2. They have asked about your education and then about company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...improve your skills as much as you can.... communication skilla are important

Software Engineer Interview Questions & Answers

Yatra user image Anonymous

posted on 4 May 2019

I applied via Other and was interviewed in Sep 2018. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. As position was for UI developer. So first round was majorly based on HTML and CSS. They were checking the basic concepts.
    • Add your answer
  • Q2. Questions from JavaScript. Major JavaScript concepts and logical questions.
    • Add your answer
  • Q3. Main focus was on data structure, travel domain knowledge and optimisation techniques.
    • Add your answer
  • Q4. Main purpose of this round was to check how updated a person is with new technologies, his willingness to learn new things and attitude towards work.
    • Add your answer
  • Q5. General discussion and salary negotiation.
    • Add your answer

Interview Preparation Tips

General Tips: Focus on Data structures.
Skills: GIT, Css, HTML, JavaScript, Communication
Duration: <1 week
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FabHotels Interview FAQs

How many rounds are there in FabHotels Customer Success Executive interview?
FabHotels interview process usually has 1 rounds. The most common rounds in the FabHotels interview process are HR.

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