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I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.
The most topic that cover in my organization was based on time and distance, height distance, missing numbers and lastly the most important was blood relationship
There were 2 coding section by using any language
1.) Remove duplicates
2.)Print left view or bottom view of the binary tree( any 1 view)
I applied via LinkedIn and was interviewed before Sep 2020. There was 1 interview round.
ITIL is a framework for IT service management, while ITIL admin role is a job role responsible for implementing and managing ITIL processes.
ITIL is a set of best practices for IT service management
ITIL admin role involves implementing and managing ITIL processes
ITIL admin role is responsible for ensuring that ITIL processes are followed and optimized
ITIL admin role requires knowledge of ITIL framework and experience in...
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
After business rules run synchronously after a record is saved, while async business rules run asynchronously.
After business rules are executed immediately after a record is saved.
Async business rules are executed in the background, allowing the user to continue working.
After business rules are useful for immediate actions or validations.
Async business rules are useful for long-running or non-blocking tasks.
After busin...
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I applied via Approached by Company and was interviewed in Jul 2024. There were 3 interview rounds.
I am a dedicated Servicenow Developer with 5 years of experience in designing and implementing solutions for various organizations.
5 years of experience in Servicenow development
Strong expertise in designing and implementing solutions
Proven track record of delivering successful projects
Excellent communication and problem-solving skills
ITSM life cycles include Incident, Problem, Change, and Request Management.
Incident Management: Focuses on restoring normal service operation as quickly as possible.
Problem Management: Focuses on identifying and solving the root cause of recurring incidents.
Change Management: Involves controlling changes to the IT infrastructure to minimize impact on services.
Request Management: Handles user requests for IT services or
Code to auto-close parent incident when all child incidents are closed
Create a script that runs on child incident closure
Check if all child incidents are closed
If all child incidents are closed, close the parent incident
Use JavaScript to restrict input field to alphanumeric characters only.
Use JavaScript event listeners to detect input in the field.
Check each character entered using regular expressions to allow only alphanumeric characters.
Display an error message if a non-alphanumeric character is entered.
Yes, the hamburger (Context menu chooser) can be hidden for a user in ServiceNow.
The hamburger menu can be hidden by modifying the UI policies and client scripts.
You can use CSS to hide the hamburger menu for specific users or roles.
Alternatively, you can customize the UI to remove the hamburger menu altogether.
Script to mask a single line text field value
Use the 'onLoad' client script to mask the value on form load
Use the 'onSubmit' client script to mask the value before saving
Use the 'getDisplayValue' and 'setDisplayValue' methods to manipulate the field value
Integrations in ServiceNow are made using APIs, web services, and scripting.
Use REST APIs to integrate with external systems
Leverage SOAP web services for bi-directional communication
Utilize scripting such as JavaScript to automate processes
Use MID Server for secure communication with on-premise systems
Inbound refers to data coming into ServiceNow, while outbound refers to data going out of ServiceNow.
Inbound data is typically received through integrations, email, web services, etc.
Outbound data is usually sent to external systems, APIs, email notifications, etc.
Inbound actions can trigger workflows or create records in ServiceNow.
Outbound actions can update external systems or send notifications to users.
Experienced Servicenow Developer with expertise in customizing and implementing solutions for various organizations.
Over 5 years of experience in Servicenow development
Proficient in creating custom applications, workflows, and integrations
Strong knowledge of ITSM processes and best practices
Certified Servicenow Developer with hands-on experience in Service Portal development
Program to find Palindrome sub-strings in a given string.
Iterate through each character in the string and check for palindromes.
Use two pointers to expand around the center of each character to find palindromes.
Store the palindromes in an array of strings.
Program to separate numbers and alphabets in a given array of elements.
Iterate through each element in the array
Check if the element is a number or alphabet using regular expressions
Store numbers and alphabets in separate arrays
I would analyze the report structure, query efficiency, and data volume to identify the root cause of the performance issue.
Review the report query to ensure it is optimized and only fetching necessary data
Check if there are any unnecessary calculations or complex logic impacting performance
Consider indexing on relevant fields to improve query performance
Evaluate the data volume being processed and consider implementin...
REST APIs in ServiceNow allow users to interact with the platform programmatically.
REST APIs in ServiceNow can be used to create, read, update, and delete records in tables.
Authentication is required to access REST APIs, using basic authentication or OAuth.
REST API endpoints in ServiceNow follow a standard format: https://
REST APIs can be tested using tools like Postman or cURL.
To create a flow for automation of a business process, you can use a workflow automation tool like Servicenow Flow Designer.
Identify the business process that needs to be automated
Map out the steps involved in the process
Use Servicenow Flow Designer to create a visual workflow
Add conditions, actions, and approvals as needed
Test the flow to ensure it functions correctly
Deploy the automated flow to streamline the busines
Seeking new challenges and growth opportunities in a different environment.
Desire for professional growth
Seeking new challenges
Looking for a change in work environment
I am a dedicated Servicenow Developer with 5 years of experience in implementing and customizing Servicenow solutions.
5 years of experience in Servicenow development
Proficient in implementing and customizing Servicenow solutions
Strong knowledge of IT service management processes
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
There are three types of business rules in ServiceNow: client scripts, server scripts, and UI policies.
Client scripts run on the client side and are used to perform actions on form fields or execute scripts when a form is loaded, saved, or deleted.
Server scripts run on the server side and are used to perform actions on records when they are inserted, updated, or deleted.
UI policies are used to set mandatory, read-only,...
To add approval in flow designers, use the 'Approval' activity and configure the approval settings.
Drag and drop the 'Approval' activity onto the flow designer canvas
Configure the approval settings such as approvers, conditions, and notifications
Connect the 'Approval' activity to the relevant steps in the flow
Test the flow to ensure the approval process works correctly
UI policy controls the behavior of fields on a form, while data policy controls the data that can be entered into fields.
UI policy is used to set mandatory, read-only, or visible conditions on form fields
Data policy is used to enforce data validation rules on form fields
UI policy is client-side, while data policy is server-side
Example: UI policy can make a field read-only when a certain condition is met, while data pol...
Client side scripts run on the user's browser, while server side scripts run on the server.
Client side scripts are executed on the user's browser, providing immediate feedback without needing to communicate with the server.
Server side scripts are executed on the server, allowing for secure processing of sensitive data and operations.
Client side scripts are written in languages like JavaScript, while server side scripts
Code to display last 10 incidents in background script
Query incident table to get last 10 records
Use GlideRecord to fetch incident records
Sort records by created date in descending order
Display the count of incident records based on the category
I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.
An incident is an unplanned interruption to an IT service, while a problem is the underlying cause of one or more incidents.
An incident is a single event that disrupts the normal operation of a service.
A problem is the root cause of one or more incidents and needs to be resolved to prevent further incidents.
Incidents are usually resolved quickly to restore service, while problems require investigation and long-term sol...
Common change types include standard, emergency, normal, and major.
Standard change
Emergency change
Normal change
Major change
I am passionate about the technical side and want to continue advancing my skills in that area.
I enjoy problem-solving and working with technology
I want to deepen my expertise in Servicenow development
I am not interested in transitioning to a management role at this time
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
Developed a service portal for IT ticketing system
Created custom widgets for user-friendly interface
Integrated with ServiceNow API for ticket management
Implemented role-based access control for different user types
Catalog item is a predefined item in the service catalog, while record producer allows users to create custom records.
Catalog item is predefined and created by admins, while record producer allows users to create custom records
Catalog items are used to request services or products, record producers are used to create records in tables
Catalog items have predefined variables and workflows, record producers allow users to
Macros are automated scripts that can be used to perform repetitive tasks in Servicenow.
Macros in Servicenow are used to automate tasks and reduce manual effort.
They can be used to update multiple records at once, send notifications, or perform calculations.
Macros can be triggered manually or automatically based on certain conditions.
Example: Creating a macro to automatically close all resolved incidents in Servicenow.
Use GlideUser class to get logged in user details in a form
Use GlideUser class to get the current user's details
Access user details like name, email, roles, etc. using GlideUser methods
Example: var user = gs.getUser(); var userName = user.getName();
Yes, JavaScript is a synchronous language.
JavaScript is single-threaded, meaning it can only execute one piece of code at a time.
It follows a top-down execution flow, where each line of code is executed in order.
Asynchronous behavior can be achieved using callbacks, promises, and async/await.
Example: setTimeout function in JavaScript delays the execution of a function.
Example: Fetch API in JavaScript allows making asyn
I was interviewed in Jul 2024.
I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.
The stages of HRSD cases include New, In Progress, On Hold, Resolved, Closed
New - when a new case is created
In Progress - when the case is being actively worked on
On Hold - when the case is temporarily paused
Resolved - when the issue is resolved but awaiting confirmation
Closed - when the case is officially closed
Case suspension is the temporary halt of a case in a workflow process.
Case suspension allows for pausing a case in a workflow without closing it.
It can be used to wait for additional information or approvals before proceeding.
Once the suspension is lifted, the case can continue its workflow.
Commonly used in service management platforms like Servicenow.
Cascade variables in order guide allow for dynamic population of subsequent variables based on previous selections.
Cascade variables are used to create a dependency between variables in an order guide.
When a user selects a value for a cascade variable, it triggers the population of subsequent variables based on that selection.
This helps streamline the ordering process by only showing relevant options based on previous
Data police and UI police are terms used in ServiceNow to refer to the enforcement of data and UI standards.
Data police refers to the enforcement of data standards and best practices within ServiceNow instances.
UI police refers to the enforcement of UI standards and best practices within ServiceNow instances.
Data police ensures data integrity, accuracy, and security.
UI police ensures consistent and user-friendly interf...
Subject to refers to the person or entity affected by an incident, while opened for refers to the person or entity responsible for resolving the incident.
Subject to is the entity that is impacted by an incident, such as a user or a department.
Opened for is the entity responsible for resolving the incident, such as a support team or an individual.
For example, a ticket may be subject to a specific department but opened f
It depends on the specific requirements of the integration. REST is generally preferred for its simplicity and flexibility, while SOAP is more rigid but offers more security features.
REST is lightweight and easier to use for simple integrations
SOAP has built-in security features like WS-Security
Consider the complexity of the data being exchanged and the level of security required when choosing between REST and SOAP
ACL stands for Access Control List, which defines the permissions and restrictions for users on records in ServiceNow.
ACL stands for Access Control List
It defines the permissions and restrictions for users on records in ServiceNow
Types of ACLs include Read, Write, Create, Delete, and Execute
ACLs can be applied at the table, field, or record level
Example: An ACL can restrict certain users from deleting records in a spec
Using none.* in ACL will allow access to all fields in the table for all users.
Using none.* in ACL grants access to all fields in the table for all users.
This can be a security risk as sensitive data may be exposed to unauthorized users.
It is recommended to specify individual fields or use more restrictive ACL conditions.
ACL works from general to specific
ACL evaluates rules from general to specific based on order of precedence
If a user has multiple roles, the most specific role takes precedence
Explicit rules take precedence over inherited rules
ACL rules can be defined at table, field, and record levels
Cell edit allows users to edit fields directly in a list without opening a form. OnChange client script triggers when a field value changes.
Cell edit enables inline editing in list views for quick updates
OnChange client script is used to perform actions when a field value changes
Cell edit can improve user experience by reducing the need to open individual records for editing
Triggers in SLA other than Incident
Change Requests
Problem Tickets
Service Requests
Major Incidents
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Servicenow Developer
28
salaries
| ₹1.5 L/yr - ₹9 L/yr |
Software Developer
5
salaries
| ₹3 L/yr - ₹5 L/yr |
HR Manager
4
salaries
| ₹4.2 L/yr - ₹11 L/yr |
Project Manager
4
salaries
| ₹3.5 L/yr - ₹13.2 L/yr |
Data Analyst
4
salaries
| ₹3.3 L/yr - ₹6 L/yr |
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