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I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.
The most topic that cover in my organization was based on time and distance, height distance, missing numbers and lastly the most important was blood relationship
There were 2 coding section by using any language
1.) Remove duplicates
2.)Print left view or bottom view of the binary tree( any 1 view)
I applied via LinkedIn and was interviewed before Sep 2020. There was 1 interview round.
ITIL is a framework for IT service management, while ITIL admin role is a job role responsible for implementing and managing ITIL processes.
ITIL is a set of best practices for IT service management
ITIL admin role involves implementing and managing ITIL processes
ITIL admin role is responsible for ensuring that ITIL processes are followed and optimized
ITIL admin role requires knowledge of ITIL framework and experience in...
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
After business rules run synchronously after a record is saved, while async business rules run asynchronously.
After business rules are executed immediately after a record is saved.
Async business rules are executed in the background, allowing the user to continue working.
After business rules are useful for immediate actions or validations.
Async business rules are useful for long-running or non-blocking tasks.
After busin...
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
There are three types of business rules in ServiceNow: client scripts, server scripts, and UI policies.
Client scripts run on the client side and are used to perform actions on form fields or execute scripts when a form is loaded, saved, or deleted.
Server scripts run on the server side and are used to perform actions on records when they are inserted, updated, or deleted.
UI policies are used to set mandatory, read-only,...
To add approval in flow designers, use the 'Approval' activity and configure the approval settings.
Drag and drop the 'Approval' activity onto the flow designer canvas
Configure the approval settings such as approvers, conditions, and notifications
Connect the 'Approval' activity to the relevant steps in the flow
Test the flow to ensure the approval process works correctly
UI policy controls the behavior of fields on a form, while data policy controls the data that can be entered into fields.
UI policy is used to set mandatory, read-only, or visible conditions on form fields
Data policy is used to enforce data validation rules on form fields
UI policy is client-side, while data policy is server-side
Example: UI policy can make a field read-only when a certain condition is met, while data pol...
Client side scripts run on the user's browser, while server side scripts run on the server.
Client side scripts are executed on the user's browser, providing immediate feedback without needing to communicate with the server.
Server side scripts are executed on the server, allowing for secure processing of sensitive data and operations.
Client side scripts are written in languages like JavaScript, while server side scripts
Code to display last 10 incidents in background script
Query incident table to get last 10 records
Use GlideRecord to fetch incident records
Sort records by created date in descending order
I am currently working on developing a custom IT service management solution for a large financial institution.
Designing and implementing custom workflows to streamline service requests
Integrating with third-party systems for data synchronization
Creating custom reports and dashboards for management visibility
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
posted on 13 Feb 2024
Client script and business rule are different in terms of their purpose and execution.
Client script is executed on the client-side, while business rule is executed on the server-side.
Client script is used to enhance the user interface and perform actions on the client-side, such as field validation or dynamic field population.
Business rule is used to automate and enforce business processes on the server-side, such as d...
ServiceNow is a cloud-based platform that provides IT service management, IT operations management, and business management solutions.
Cloud-based platform for IT service management
Offers IT operations management solutions
Provides business management solutions
The incident life cycle is the process followed from the time an incident is reported to its resolution.
1. Incident is reported by user or detected by monitoring tools
2. Incident is categorized, prioritized, and assigned to a resolver group
3. Resolver group investigates and works on resolving the incident
4. Incident is resolved and closed after verification
5. Post-incident review and analysis for process improvement
BR stands for Business Rule. It is a server-side script that runs when a record is displayed, inserted, updated, deleted, or when a table is queried.
BRs are used to automate business processes and enforce business rules
There are two types of BRs: Before Business Rule and After Business Rule
Before Business Rule runs before the database action has occurred, while After Business Rule runs after the database action has occ...
The getReference method is used to retrieve a reference to a record in ServiceNow.
Use getReference method with the field name to retrieve a reference to a record.
The getReference method returns a GlideRecord object representing the referenced record.
You can then use the GlideRecord object to access and manipulate the referenced record.
Reference Qualifier is a filter condition applied to a reference field to restrict the data that can be selected.
Reference Qualifiers are used to limit the choices available in a reference field based on certain conditions.
Types of Reference Qualifiers include dynamic, static, and advanced reference qualifiers.
Dynamic Reference Qualifiers are based on the current record being viewed.
Static Reference Qualifiers are pred...
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