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Reliance Retail
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Regular contact with customers is essential for building strong relationships and ensuring satisfaction.
Maintain open lines of communication through various channels
Respond promptly to inquiries and concerns
Personalize interactions to show appreciation and understanding
Collect feedback to improve products and services
Follow up after sales to ensure customer satisfaction
Daily business
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
Top trending discussions
I was interviewed in Aug 2024.
How to management store
How to sell digital product
I applied via Job Portal
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.
I applied via Campus Placement and was interviewed before Oct 2022. There were 2 interview rounds.
To ensure customers buy, focus on understanding their needs, building trust, providing value, and offering solutions.
Listen actively to understand customer needs and preferences
Build trust through honesty, transparency, and reliability
Highlight the benefits and value of the product or service
Offer solutions that address the customer's specific pain points
Provide excellent customer service and support post-purchase
Interview experience
based on 31 reviews
Rating in categories
Assistant Manager
4.2k
salaries
| ₹1.5 L/yr - ₹10.2 L/yr |
Store Manager
3.9k
salaries
| ₹2 L/yr - ₹9.6 L/yr |
Department Manager
3.6k
salaries
| ₹1.5 L/yr - ₹6.2 L/yr |
Deputy Manager
2.4k
salaries
| ₹4.3 L/yr - ₹15.6 L/yr |
Senior Executive
1.9k
salaries
| ₹1.5 L/yr - ₹7.2 L/yr |
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