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Reliance Projects & Property Management Services Customer Support Associate Interview Questions and Answers

Updated 28 Feb 2024

Reliance Projects & Property Management Services Customer Support Associate Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Where do you like to see yourself in next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to get information about the company and be confident.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Need to Discuss about any one Complaint from customer

Round 3 - HR 

(2 Questions)

  • Q1. What about your professional Goals
  • Q2. I need to be my self as an experienced and that one will importance from company while company growing

Interview Preparation Tips

Topics to prepare for Reliance Projects & Property Management Services Customer Support Associate interview:
  • Company position of this country
Interview preparation tips for other job seekers - Need to be show that what you can do if that job is your's

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
Q3. How would you handle an angry customer?
asked in Accenture
Q4. What basic troubleshooting will you try if you are facing issues ... read more
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where do you see yourself in next 5 years
  • Q2. I can see myself in next 5 years in your organization as an valuable asset for the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, confident don't get nervous and go with the flow

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Aptitude Test 

English,typing, reasoning

Round 2 - Case Study 

Regarding customer support process based questions

Round 3 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Q2. Where do you see your self in next 5 years?
Round 4 - One-on-one 

(1 Question)

  • Q1. Why should we hire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join tech Mahindra for any job role , management are super toxic ,they hire you on basis of contract and keep increasing it. Never ask you to resign but the TLs,Managers behaviour are very rude and toxic ,upon asking for accepting resignation cause of health issues even after giving medical certificate.They forced you to work and said that either you get termination letter or stay and work as you are working.
Overall work experience is very worst.
Agar apni mental health pyari hai toh bhai don't Join tech Mahindra ,TCS, Infosys, Accenture jaise MNCs.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for salary here, go for experience.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

They just asked me a few questions and I had to answer them within a time period.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Wanted to know about the employee (me).
  • Q2. What I studied.
  • Q3. Where all I worked before.
  • Ans. 

    I have worked in various customer service roles in retail and hospitality industries.

    • Worked as a customer service representative at a retail store

    • Served as a front desk associate at a hotel

    • Handled customer inquiries and complaints in a professional manner

    • Provided support and assistance to customers in person, over the phone, and via email

  • Answered by AI
  • Q4. What are my hobbies and interests.
  • Ans. 

    My hobbies and interests include reading, hiking, and cooking.

    • Reading

    • Hiking

    • Cooking

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Perks and benefits along with Salary (amount in INR) to work for the company.

Interview Preparation Tips

Topics to prepare for Accenture Customer Support Associate interview:
  • Human psychology
  • Negotiation Skills
  • Salary Negotiation
  • Soft Skills Training
  • Hard skills
Interview preparation tips for other job seekers - Don’t just join a company by its name and fame from the past. Do your research and then give interviews. Also if selected then know your wants and demands and do not hesitate to ask questions frequently. Be careful in the smart negotiations round with the hr as they always start an offer form the minimum amount possible. You can always negotiate your way up and be clear with your finances.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Which colour do you like and why?
  • Q2. Why did you left previous job?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at PSG College of Arts & Science, Coimbatore and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

(1 Question)

  • Q1. The topic will be provided by them we have to write atleast 100 words in it.
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you choose placement anf why it is important for you?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Women empowerment, Covid19 impact

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support associate with a passion for helping customers resolve their issues.

    • Experienced in handling customer inquiries and providing solutions

    • Skilled in using CRM systems to track customer interactions

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

  • Answered by AI
  • Q2. What do you know about the company
  • Ans. 

    Company is a leading provider of customer support solutions.

    • Company offers 24/7 customer support services

    • Company has a strong focus on customer satisfaction

    • Company uses advanced technology to streamline customer support processes

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. General question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Reliance Projects & Property Management Services Interview FAQs

How many rounds are there in Reliance Projects & Property Management Services Customer Support Associate interview?
Reliance Projects & Property Management Services interview process usually has 2 rounds. The most common rounds in the Reliance Projects & Property Management Services interview process are Resume Shortlist, HR and One-on-one Round.

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Reliance Projects & Property Management Services Customer Support Associate Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
View more
16% less than the average Customer Support Associate Salary in India
View more details

Reliance Projects & Property Management Services Customer Support Associate Reviews and Ratings

based on 4 reviews

4.6/5

Rating in categories

4.4

Skill development

4.5

Work-life balance

4.4

Salary

4.5

Job security

4.4

Company culture

4.0

Promotions

4.4

Work satisfaction

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