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Reliance Communications

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4.0

based on 3.5k Reviews

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Reliance Communications Customer Service Manager Interview Questions and Answers

Updated 5 Jul 2022

Reliance Communications Customer Service Manager Interview Experiences

1 interview found

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 5 Jul 2022

I applied via campus placement at Dr Ram Manohar Lohia Avadh University, Faizabad and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Why did you decide to apply to this role? 2. What experience do you have that would be relevant to this role? 3. Tell me about your experience in … 4. What did you like most about the job description? 5...
  • Ans. 

    Why did you decide to apply to this role?

    • I have always been passionate about providing excellent customer service

    • I have previous experience in managing a customer service team

    • I am excited about the opportunity to contribute to the growth and success of the company

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Service Manager interview:
  • Review the job description
  • Consider your eligibility for th
  • Tell me about yourself?
Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Manager Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 17 Apr 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Situation analysis
    • Add your answer
  • Q2. Past job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all the best

Customer Service Executive Interview Questions & Answers

Tata Communications user image Anonymous

posted on 2 Jan 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Adsdfasf esdfgg gsdfdsf sdfsdf
    • Add your answer
  • Q2. Vsdfgdg ghsdfsd gfafdf
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Afdfad dfasdfad fadfdas dfasddf
    • Add your answer
  • Q2. A
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Aadf adf adfasd adsf
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - don't join service delivery department by any chance work environment is very bad higher management like DGM, AVP and VP doesn't look for employee well being.

Customer Care Executive Interview Questions & Answers

BT E Serv user image Anonymous

posted on 17 May 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Pramod Raghav

posted on 18 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job experience last company name
    • Add your answer
  • Q2. Job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Last company name working day and job change

Customer Service Executive Interview Questions & Answers

Tata Teleservices user image Anonymous

posted on 17 Oct 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer

Customer Service Manager Interview Questions & Answers

Vodafone Idea user image Hempal Singh

posted on 9 Mar 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Reasing questions math English

Customer Support Executive Interview Questions & Answers

Tata Communications user image Suresh Kudari

posted on 1 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
    • Add your answer
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
    • Add your answer
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Customer Relationship Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 11 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce my self
  • Ans. 

    I am a dedicated and customer-focused professional with a strong background in building relationships and providing excellent service.

    • I have X years of experience in customer service roles

    • I am skilled in communication and problem-solving

    • I have a proven track record of exceeding customer expectations

    • I am passionate about delivering exceptional customer experiences

    • Answered by AI
    Add your answer
  • Q2. About Airtel and founder
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What you share with the interviewer share with confident and fluent English

Customer Relationship Officer Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 14 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself, job profile
    • Add your answer
  • Q2. What is job profile
    • Add your answer
  • Q3. U have any experience
    • Add your answer
More about working at Reliance Communications

Reliance Communications Interview FAQs

How many rounds are there in Reliance Communications Customer Service Manager interview?
Reliance Communications interview process usually has 2 rounds. The most common rounds in the Reliance Communications interview process are HR and Resume Shortlist.

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Fast track your campus placements

Dr Ram Manohar Lohia Avadh University, Faizabad Placement Questions
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Reliance Communications Customer Service Manager Salary
based on 20 salaries
₹1.8 L/yr - ₹10.8 L/yr
12% more than the average Customer Service Manager Salary in India
View more details

Reliance Communications Customer Service Manager Reviews and Ratings

based on 7 reviews

3.2/5

Rating in categories

1.6

Skill development

2.4

Work-life balance

1.7

Salary

2.6

Job security

2.4

Company culture

1.6

Promotions

1.7

Work satisfaction

Explore 7 Reviews and Ratings
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