Reliance Communications Customer Service Manager Interview Questions and Answers

Q1. Situation analysis
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Q2. Past job experience
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Q2. A
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Q1. Tell me about yourself
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Q1. What do you do yesterday
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Aptitude questions, listening test, speaking test

Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
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Q1. Basic comms test but instead of assessment they do it face to face.
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Q1. About service delivery
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Q1. Do you spike marathi
Ans. 
No, I do not speak Marathi.
• I do not speak Marathi.

• I am not fluent in Marathi.

• I do not have proficiency in Marathi language.
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Q2. Do you existing order
Ans. 
Yes, I have experience managing existing orders in previous roles.
• Managed existing orders by ensuring timely delivery and resolving any issues that arose

• Maintained accurate records of orders and communicated updates to customers

• Collaborated with sales and logistics teams to streamline order processing

• Implemented improvements to order management processes to increase efficiency

• Handled customer inquiries and complaints r
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Q3. Your life time money knocking
Ans. 
My life time money knocking refers to the financial opportunities and successes I have encountered throughout my career.
• I have been fortunate to have received promotions and salary increases over the years.

• I have successfully negotiated higher pay rates for myself in previous roles.

• I have invested wisely in stocks and real estate, resulting in significant financial gains.

• I have consistently met or exceeded sales target...read more
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Q4. Do you existing job
Ans. 
Yes, I am currently employed as a Customer Service Manager.
• I am currently employed as a Customer Service Manager at XYZ Company.

• I have been in this role for the past 3 years.

• I oversee a team of 15 customer service representatives and handle customer escalations.

• I am responsible for implementing new customer service strategies to improve customer satisfaction.
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Q5. Do you wark home
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Minimum amount of time and money address the issues that they don't know how much time you will take me away

Q1. Your mony mathod
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Q2. Your life with your family members
Ans. 
I have a close-knit family and we enjoy spending quality time together.
• My family consists of my parents, siblings, and extended family members.

• We often have family gatherings and celebrations to bond and create lasting memories.

• We support each other through thick and thin, and always prioritize spending time together.

• Some of our favorite activities include cooking meals together, playing board games, and going on famil
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Reasing questions math English

Q1. Besc salf information
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Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
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Q1. Yes I am interested
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1 Round Technical
2 round HR
3 Round Offer letter