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Reliance Communications Customer Service Manager Interview Questions and Answers

Updated 5 Jul 2022

1 interview found

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I applied via campus placement at Dr Ram Manohar Lohia Avadh University, Faizabad and was interviewed before Jul 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. 1. Why did you decide to apply to this role? 2. What experience do you have that would be relevant to this role? 3. Tell me about your experience in … 4. What d...read more

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Service Manager interview:
  • Review the job description
  • Consider your eligibility for th
  • Tell me about yourself?
Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Situation analysis
  • Q2. Past job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - all the best
Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
2

One-on-one Round (1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Besc salf information
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
2

Technical Round (1 Question)

  • Q1. Yes I am interested
3

Aptitude Test Round

1 Round Technical
2 round HR
3 Round Offer letter

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduce my self
  • Q2. About Airtel and founder

Interview Preparation Tips

Interview preparation tips for other job seekers - What you share with the interviewer share with confident and fluent English
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. About service delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Mar 2023.

1 Interview Round

1

Aptitude Test Round

Reasing questions math English

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (3 Questions)

  • Q1. What is ospf,and how to work.
  • Q2. Defrence between BGP and ISIS protocol
  • Q3. Please study RIP,RR, classless and class full, HSRP, access list VLAN EIGRP.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Simple and basic questions

2

HR Round (2 Questions)

  • Q1. Explain about yourself
  • Q2. Explain about your project

Interview Preparation Tips

Interview preparation tips for other job seekers - Airtel is for working
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Myself, job profile
  • Q2. What is job profile
  • Q3. U have any experience

Reliance Communications Interview FAQs

How many rounds are there in Reliance Communications Customer Service Manager interview?
Reliance Communications interview process usually has 2 rounds. The most common rounds in the Reliance Communications interview process are Resume Shortlist and HR.

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People are getting interviews through

based on 1 Reliance Communications interview
Campus Placement
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Reliance Communications Customer Service Manager Salary
based on 19 salaries
₹1.8 L/yr - ₹10 L/yr
At par with the average Customer Service Manager Salary in India
View more details

Reliance Communications Customer Service Manager Reviews and Ratings

based on 7 reviews

3.2/5

Rating in categories

1.6

Skill development

2.4

Work-Life balance

1.7

Salary & Benefits

2.6

Job Security

2.4

Company culture

1.6

Promotions/Appraisal

1.7

Work Satisfaction

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