Reliance Communications Customer Service Manager Reviews
based on 7 reviews
Updated 16 Oct, 2023
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
2.6
Job Security
2.4
Work-Life balance
2.4
Company culture
1.7
Salary & Benefits
1.7
Work Satisfaction
1.6
Skill development
1.6
Promotions/Appraisal
Reliance Communications is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Reliance Communications is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Service Manager in
Jaipur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Salary on time
Dislikes
No appraisals salary hike
PLI pending from last 8 years
No promotions , you have to work on the same position on which you joined , there is no one who can listen and resolve the concern
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Manager in
Suratgarh
Jiofiber services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2022
Likes
Motivational boss
Dislikes
Daily VCs is annoying. Can't be able to work and not focusing properly due to daily 3-4 VCs
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Hyderabad / Secunderabad
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Apr 2020
Likes
It is a great opportunity to work in this company. Our team mates are very supportive and their guidelines helps me a lot to shape up my career growth.
Dislikes
NA
Work Details
It is great opportunity to work in this company
Work days: Monday to Friday
(Flexible Timings)
Customer Service Manager
Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Mar 2019
Likes
All are good , very cooperative helpful
Dislikes
No comment
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Manager
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Mar 2019
Likes
For me it was good experience and learning
Dislikes
NA
Work Details
Exciting
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Manager in
Bangalore / Bengaluru
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Sep 2017
Likes
Process oriented company.Good colleagues,got understanding reporting boss.
Dislikes
Process Oriented Company.Most times have to work 14hours ,even to address customer escalation in night as the respective NOC team doesn't have enough man power to support.
Work Details
Fully Engaged
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Nagpur
CS Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Mar 2020
Likes
Good for learning
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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Reliance Communications.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Nalanda
Full Time
·
Marketing and Communication - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Whatever the conditions and communication of Reliance Communications, they are all fine, no work is ever difficult if done in a simple manner. And the best way to work is teamwork, that's what we like best...!
Dislikes
The only thing I dislike is that the salary is very less as per the work.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Kolkata
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2024
Likes
I It is good that it does not create any problem with the salary of the company.
Dislikes
There is no fixed time limit for starting and finishing work.
Work Details
Work policy:
Gate meeting at office after that field work
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Lucknow
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Aug 2023
Likes
Employees are good and supportive, motivated manpower, work culture is excellent in MP to do work. Everyone is supportive below to upper management both.
Dislikes
Everything is good when I was in Guna
But when I joined in Lucknow here I have faced castism and shouting on employees unsatisfied work culture .
Upper management is terrible, work life balance is 0. No one is here to support,
Work starts from 7 AM and end was not confirmed 8PM,9PM NOBODY knows when you have to go home. Upper management was using abusing language this is not acceptable from any one as a employee. Conference call no timing it starts from morning 7 AM and last call EOD 9 to 10 PM how can employee manage family time. No appreciation is here as a employee.
Day starts from shouting by upper management and day ends on shouting.
You can not spend time with your family here toxic culture.
Fawning person is available here and he is doing good....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 02 Jul 2024
Likes
Work-Life balance is good
Dislikes
Except Work-Life balance, other parameters are terrible.
Work Details
Work related travel:This is a desk job.
Sales Manager in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Reliance in job interested
Dislikes
Reliance service is very good employees
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Deputy Manager in
Agra
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2024
Likes
Having excellent working culture and job security
Dislikes
Not as of now as all is very good
Sales Manager in
Kolkata
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Salary most low
Dislikes
Low
Time not
Work Details
Work timings: Flexible Timings
Deputy Manager in
Chennai
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 23 Oct 2024
Likes
High Job security
Dislikes
Not enough employee benefits provided by company
Deputy Manager in
Visakhapatnam
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2023
Likes
Always pressure pressure..no more discussion...no need to talk with employees they have own way..same forcefully applied to employees
Dislikes
Not only 1 or 2 lots of reasons...
No increment still..2022-23..
No updates
Total work pressure
They have own disign forcefully applied employees total removed employees recently 5000 above
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Dec 2023
Likes
It's a great place to work
Dislikes
Very low incriment
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Other Reliance Communications Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Assurance in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2024
Likes
,working at reliance communication could offer a great platform to kickstart their career in the telecommunications industry .it providers opportunities to learn from experienced professionals, gain hands -on experience ,and contribute to the growth of a renowned company .plus ,being part of a dynamic and innovative environment can be quite exciting for new comers
Dislikes
dislike about working at reliance communications could include challenges related to the rapidly changing telecommunications landscaps such as intense competition,
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Warehouse Executive in
Jaipur
Full Time
·
Stores & Material Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Aug 2024
Likes
Working culture is very friendly and help to improve our qualities.
Dislikes
Off roll appraisal is very poor. I am working her from long time but only three time appraisal in my salary. While on roll job is very good for good package and facilities.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Advisor in
Lucknow (working remotely)
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Working atmosphere is friendly and people are supportive
Dislikes
Less holidays or less leaves are granted to advisors....in month only 5 off are there other than that only one leave can b applied in a only in a solid emergency but not instead of that
NPI Engineer in
Kaithal
Full Time
·
Hardware Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Benifits like medical and other claim are settled on time
Dislikes
Work culture, skill development/ learnings, promotions/ appraisal, work like balance/ management all things are sucks
Work Details
Work policy:
8 hr from office and 2 hr from home
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Area Manager in
Bhubaneswar
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 Nov 2024
Likes
There are so many things for learning and to upgrade yourself in new techniques.
Dislikes
Salary structure and appraisal along other benefits are not so good.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
JPM in
Hisar
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Company bhut achi h lekin jo Hisar Haryana ka staff bhut khrab h kisi ko nokri krne nhi deta apni man marji chlata h nikalne ki daily dhamki milti h esliye Company ko ek alag se staff bnana chahiye un logo par action lene k liye Hr ki sport 0 hoti esliye staff alag hona chahiye
Dislikes
Not sport staff and full gali gloch hoti h not action HR department esliye alag se staff hona chahiye JPM ki sunne k liye
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Jio Point Manager in
Lalitpur
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Aug 2024
Likes
Work Policies and Culture Are Good But Local Manager is Poor behave person
Dislikes
Local manager are not good they missbehave with other staff
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Network Engineer in
Visakhapatnam
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jul 2024
Likes
Working hours and salary on time credited and safety measurements and quality improvements are very excellent
Dislikes
There is not a dislikes
But some days full working day's Monday to Sunday
Work Details
Work days: Monday to Saturday
(Strict Timings)
Jio Point Manager in
Muzaffarpur
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Job security and salary Payment is very good
Dislikes
Culture very bad working hours is to high
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Network Engineer in
Navi Mumbai
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Reliance is good for upgrading skills and knowledge in core networking.
Dislikes
No increment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.