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I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
The most important part in collection department is effective communication and negotiation skills.
Effective communication with debtors to understand their situation and negotiate payment plans
Timely follow-up on overdue accounts to avoid bad debts
Maintaining accurate records of all collections activities
Collaborating with other departments to resolve customer issues and prevent future delinquencies
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
Yes, I have 4 years of experience as a Collection Officer.
During my 4 years of experience, I have developed strong negotiation and communication skills.
I have experience in managing a large portfolio of delinquent accounts and achieving high recovery rates.
I am familiar with legal procedures and regulations related to debt collection.
I have worked with various types of debt, including credit card debt, medical debt, an...
Yes, I have 4 years of work experience in Jaipur.
I have worked as a Collection Officer for 4 years in Jaipur.
During my tenure, I have successfully recovered outstanding dues from defaulters.
I have also maintained accurate records of all collections and prepared reports for management.
I am familiar with the local market and have built strong relationships with clients and vendors.
I am confident that my experience and sk...
posted on 21 Dec 2022
I applied via Job Portal
I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.
Handling customers requires patience, empathy, and effective communication.
Listen actively to the customer's concerns and show empathy
Remain calm and professional, even in difficult situations
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively, avoiding technical jargon
Follow up with the customer to ensure satisfaction
Stay calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and professional
Listen actively and let the customer vent
Empathize with the customer's situation
Apologize for any inconvenience caused
Offer solutions to resolve the issue
Follow up with the customer to ensure satisfaction
Use positive language and avoid blaming or accusing the customer
If necessary, escalate the issue to a supervi
based on 8 reviews
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