Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Rac Tds

Compare button icon Compare button icon Compare
5.0

based on 1 Review

i

This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.

Filter interviews by

Rac Tds Desktop Support Engineer Interview Questions, Process, and Tips

Updated 26 May 2024

Rac Tds Desktop Support Engineer Interview Experiences

1 interview found

Desktop Support Engineer Interview Questions & Answers

user image Loknath Mal

posted on 26 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What is computer
  • Ans. 

    A computer is an electronic device that processes data to perform various tasks.

    • An electronic device that can store, retrieve, and process data

    • Consists of hardware components such as CPU, memory, storage, and input/output devices

    • Runs on an operating system to manage software applications

    • Examples include desktops, laptops, tablets, and smartphones

    • Answered by AI
    Add your answer
  • Q2. What is IP in computer
  • Ans. 

    IP stands for Internet Protocol, a unique address assigned to each device connected to a network.

    • IP stands for Internet Protocol

    • It is a unique address assigned to each device on a network

    • IP addresses are used to identify and communicate with devices on a network

    • There are two versions of IP addresses - IPv4 and IPv6

    • Answered by AI
    Add your answer
  • Q3. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.

    • Network allows devices to communicate with each other

    • Network can be wired or wireless

    • Examples of networks include LAN, WAN, and the Internet

    • Answered by AI
    Add your answer
  • Q4. What is UPS and SMPS
  • Ans. 

    UPS stands for Uninterruptible Power Supply, used to provide backup power during electrical outages. SMPS stands for Switched-Mode Power Supply, used to convert AC power to DC power efficiently.

    • UPS ensures continuous power supply to connected devices during power outages

    • SMPS converts AC power from the wall outlet to DC power for the computer components

    • UPS typically includes a battery to provide backup power

    • SMPS is more...

    • Answered by AI
    Add your answer
  • Q5. What is Router and Wifi
  • Ans. 

    A router is a networking device that forwards data packets between computer networks. Wifi is a wireless networking technology that allows devices to connect to a network wirelessly.

    • Router is a device that connects multiple networks and routes data between them.

    • Wifi is a wireless technology that allows devices to connect to a network without the need for physical cables.

    • Routers are commonly used in homes and businesses...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Top trending discussions

View All
Interview Tips & Stories
1w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Rac Tds?
Ask anonymously on communities.

Interview questions from similar companies

Desktop Support Engineer Interview Questions & Answers

Accenture user image Kushagra Pandey

posted on 15 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Name & bio & education
    • Add your answer
  • Q2. Future goals & achievements.
  • Ans. 

    My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.

    • Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

    • Gain experience in troubleshooting complex technical issues

    • Lead projects to improve efficiency and productivity in the IT department

    • Answered by AI
    Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What is dhcp ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • DHCP assigns IP addresses to devices on a network

    • It also provides other network configuration information such as subnet mask and default gateway

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP helps in reducing manual configuration errors

    • Answered by AI
    Add your answer
  • Q2. How to boot a new laptop
  • Ans. 

    To boot a new laptop, you need to press the power button and wait for the operating system to load.

    • Press the power button to turn on the laptop

    • Wait for the manufacturer's logo to appear on the screen

    • The operating system will start loading

    • Enter any necessary login credentials if prompted

    • Answered by AI
    Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Networking question about class a - e
    • Add your answer
  • Q2. Tricky question about topology
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

HCLTech user image Anonymous

posted on 21 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Desktop support related
    • Add your answer
  • Q2. Technical related questions
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

Tech Mahindra user image Ahmad Abdi

posted on 24 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
No response
Round 1 - HR 

(5 Questions)

  • Q1. What is difference between share printer and network printer?
  • Ans. 

    A shared printer is connected to a single computer and shared over a network, while a network printer is directly connected to the network.

    • Shared printer is connected to a single computer and shared over a network

    • Network printer is directly connected to the network

    • Shared printer requires the host computer to be turned on for printing

    • Network printer can be accessed by multiple users without relying on a single computer

    • Answered by AI
    View 1 more answer
  • Q2. What is technical issues on desktop support engineer?
  • Ans. 

    Technical issues on desktop support engineer involve troubleshooting hardware and software problems on desktop computers.

    • Troubleshooting hardware issues such as faulty components, connectivity problems, and hardware failures

    • Resolving software issues like operating system errors, application crashes, and driver conflicts

    • Providing support for network connectivity issues, printer problems, and peripheral device malfunctio

    • Answered by AI
    Add your answer
  • Q3. Is system is restart multiple times what was the issue?
  • Ans. 

    The issue could be due to a hardware problem, software conflict, or a corrupt system file.

    • Check for any recent software installations or updates that may have caused conflicts

    • Look for any hardware issues such as overheating or faulty components

    • Check system logs for any error messages that may indicate a corrupt system file

    • Consider running diagnostic tests to identify the root cause of the restarts

    • Answered by AI
    Add your answer
  • Q4. What is Dora process?
  • Ans. 

    DORA process stands for Discover, Observe, Rationalize, and Automate. It is a methodology used in IT operations for improving efficiency.

    • Discover: Identify the current state of IT operations

    • Observe: Monitor and analyze the performance and issues

    • Rationalize: Evaluate and prioritize improvements

    • Automate: Implement automation to streamline processes

    • Answered by AI
    Add your answer
  • Q5. What is the latest OS?
  • Ans. 

    The latest OS is Windows 11, released by Microsoft in October 2021.

    • Windows 11 is the latest operating system released by Microsoft

    • It was officially released in October 2021

    • Windows 11 comes with new features like a redesigned Start menu and Taskbar

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a very meaningful question send by hr to me for my better future thanks

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 24 Apr 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Dns , dhpc, outlook,excel, ms office
    • Add your answer
  • Q2. Outlook configuration process
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

TCS user image Anonymous

posted on 17 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What is your project.
    • Add your answer
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.

Desktop Support Engineer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Nov 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring desktops, laptops, and peripherals

    • Excellent customer service and communication skills

    • Certified in CompTIA A+ and Mic...

    • Answered by AI
    Add your answer
  • Q2. What is your salary expectation?
    • Add your answer
Round 2 - Technical 

(4 Questions)

  • Q1. What is dora process.
  • Ans. 

    The DORA process stands for Discover, Offer, Request, and Acknowledge. It is a method used in DHCP to assign IP addresses to devices.

    • Discover: Device sends a broadcast message to discover DHCP servers on the network

    • Offer: DHCP server responds with an IP address offer to the device

    • Request: Device requests the offered IP address from the DHCP server

    • Acknowledge: DHCP server acknowledges the request and assigns the IP addr

    • Answered by AI
    Add your answer
  • Q2. What is incident and service request?
  • Ans. 

    An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service. A service request is a formal request from a user for something to be provided.

    • An incident is a disruption to normal operation that requires immediate attention to restore service.

    • A service request is a formal request from a user for information, advice, a standard change, or access to a service.

    • Examples: Incident -

    • Answered by AI
    Add your answer
  • Q3. Which outlook file is responsible for taking backup?
  • Ans. 

    The outlook file responsible for taking backup is the PST file.

    • PST file stores emails, contacts, calendar events, and other data in Outlook.

    • Users can manually backup their PST file by exporting it from Outlook.

    • Third-party backup software can also be used to automatically backup the PST file.

    • Answered by AI
    Add your answer
  • Q4. What is port number of SMTP/POP/IMAP?
  • Ans. 

    SMTP - 25, POP - 110, IMAP - 143

    • SMTP uses port 25 for sending emails

    • POP uses port 110 for receiving emails

    • IMAP uses port 143 for accessing emails

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Desktop Support Engineer interview:
  • Office 365,
  • SLA
  • MS Outlook

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

Infosys user image Anonymous

posted on 4 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sla,customer support ,azure,active directory
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

Amazon user image Anonymous

posted on 18 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Questions regarding to my personality and work ethnic
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Basic desktop troubleshoot question
    • Add your answer
Round 3 - final round 

(1 Question)

  • Q1. Expected salary and benefits
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

Cognizant user image suraj lotankar

posted on 6 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

There was a aptitude test for 1 hr.

Rac Tds Interview FAQs

How many rounds are there in Rac Tds Desktop Support Engineer interview?
Rac Tds interview process usually has 1 rounds. The most common rounds in the Rac Tds interview process are One-on-one Round.
What are the top questions asked in Rac Tds Desktop Support Engineer interview?

Some of the top questions asked at the Rac Tds Desktop Support Engineer interview -

  1. What is IP in compu...read more
  2. What is Router and W...read more
  3. What is compu...read more

Tell us how to improve this page.

Interview Questions for Popular Designations

Desktop Support Engineer Interview Questions from Similar Companies

Wipro Desktop Support Engineer Interview Questions
3.7
 • 26 Interviews
HCLTech Desktop Support Engineer Interview Questions
3.5
 • 13 Interviews
Tech Mahindra Desktop Support Engineer Interview Questions
3.6
 • 12 Interviews
Accenture Desktop Support Engineer Interview Questions
3.9
 • 11 Interviews
TCS Desktop Support Engineer Interview Questions
3.7
 • 10 Interviews
Cognizant Desktop Support Engineer Interview Questions
3.8
 • 4 Interviews
Amazon Desktop Support Engineer Interview Questions
4.1
 • 3 Interviews
Teleperformance Desktop Support Engineer Interview Questions
3.9
 • 2 Interviews
Reliance Retail Desktop Support Engineer Interview Questions
3.9
 • 2 Interviews
Reliance Industries Desktop Support Engineer Interview Questions
4.1
 • 2 Interviews
View all
Compare Rac Tds with

TCS

3.7
Compare

Accenture

3.9
Compare

Wipro

3.7
Compare

Cognizant

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview