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Qatar Aircraft Catering Company Customer Service Agent Interview Questions and Answers

Updated 29 Jan 2022

Qatar Aircraft Catering Company Customer Service Agent Interview Experiences

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Customer Service Agent Interview Questions & Answers

user image Rishikesh Kumar Biswas

posted on 29 Jan 2022

I applied via Company Website and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Sonru app online interview 

(1 Question)

  • Q1. Industry standard questions about you experience and about your understanding for the new job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone
Apply from the website
Keep patience

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about a topic?
  • Q3. Tell me about your area where you were live?
  • Q4. They were give you writing a paragraph if you qualify round 1&2 on your choice or her.
  • Q5. After round 1,2,3&4 there another self introduction or note that
Round 3 - Aptitude Test 

They were told to write a topice as well as about yourself some regular questions!

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple test but take full day to interview, and also salary will be low.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

It's a LMS assignment. That is very easy to do with guidance.

Round 3 - HR 

(3 Questions)

  • Q1. HR asks some some simple questions like speak for a minute or more on any topic. And grammatical questions are given. What is your expectations? Which topic do you choose to speak for a minute?
  • Q2. What's your expectations?
  • Q3. Which topic do you want to speak for a minute?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to join as a fresher. Though salary is not satisfactory. Every individual is equally paid for the job. Like some who is highly qualified, gets the same salary as 12th pass student.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

Round 2 - One-on-one 

(5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Ans. 

    Yes, I have knowledge on communication skills.

    • I have experience in effectively communicating with customers over the phone.

    • I am skilled in active listening and responding to customer inquiries.

    • I have received training on how to handle difficult conversations and de-escalate tense situations.

    • I am proficient in using verbal and non-verbal communication techniques to build rapport with customers.

  • Answered by AI
  • Q2. Do you interact with the customers with patient
  • Q3. For what purpose do you want this job ?
  • Q4. How do you like to spend your free time.?
  • Q5. What does your dream life look like.?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
  • Q3. Why you left your last Job?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Apna Jobs

Round 1 - HR 

(2 Questions)

  • Q1. How do you know about this company. OR How you reach
  • Q2. When it's is established?
  • Ans. 

    Insurance is typically established when a policy is purchased and the premium is paid.

    • Insurance is established when a policy is purchased from an insurance company.

    • The policy outlines the coverage, terms, and conditions of the insurance agreement.

    • The premium is the amount paid by the policyholder to the insurance company in exchange for coverage.

    • Once the policy is in effect and the premium is paid, the insurance is con

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is good.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tellmewbout Yourself
  • Q2. What is your strength
  • Q3. Wher is location are u liveng
  • Q4. What is your habits
  • Q5. Do u havedistap and wifi connection
  • Ans. 

    Yes, I have a stable internet connection and wifi available for customer support.

    • I have a stable internet connection to assist customers efficiently.

    • I also have wifi available for any additional needs or troubleshooting.

    • Having both connections ensures seamless communication with customers.

    • For example, I can troubleshoot technical issues remotely using wifi.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. My self sadhika
  • Q3. I have completed bachar degree

Call Center Agent Interview Questions & Answers

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Resume based questions and checked my IDs
  • Q2. There was a lady probably the HR and a guy could be the operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good teammate. good salary and bonus , incentive. Job interview for work base. Solving the problem for work. Complete the work task.

Qatar Aircraft Catering Company Interview FAQs

How many rounds are there in Qatar Aircraft Catering Company Customer Service Agent interview?
Qatar Aircraft Catering Company interview process usually has 2 rounds. The most common rounds in the Qatar Aircraft Catering Company interview process are Resume Shortlist.

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