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Prilient Technologies Team Lead Operations Interview Questions and Answers
Prilient Technologies Team Lead Operations Interview Experiences
5 interviews found
Poovarasu K
(2 Questions)
- Q1. Self introduction
- Q2. Ask about my experience
(2 Questions)
- Q1. Ask about sales and service
- Q2. What is your roll in this company
Santhosh Kumar
(3 Questions)
- Q1. Self Introduction
- Q2. Asked about my Experience
- Q3. Nothing to say that
(2 Questions)
- Q1. Self introduction
- Q2. Asked about my experience
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Self Introduction
- Q2. Asked about my Experience
(2 Questions)
- Q1. Asked about my Experience in BGV
- Q2. Package Discussion
Interview Preparation Tips
- Body language
- Communication Skills
- Marketing
- KYC
- Review The Company’S Social Medi
Prilient Technologies interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Ask about my experience
Interview Preparation Tips
- Marketing
- KYC
- Body language
- Communication Skills
- Review the company social media
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Interview questions from similar companies
Team Lead Operations Interview Questions & Answers
Teleperformance
Tulsi rajput
posted on 2 Jul 2024
Selected
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record of leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. KIPs discussion
(2 Questions)
- Q1. Attrition and shrinkage explain
- Ans.
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.
Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.
Both attrition and shrinkage can have a negative impact on operational efficiency ...
- Q2. Problem solving questions
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record in leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. Explain BPO KPIs
- Ans.
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.
Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.
These KPIs help BPO companies track and improve their operational e...
Interview Preparation Tips
MANJARI YADAV
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Tell me abouyou family and what is your exact work in a company
(2 Questions)
- Q1. Have you worked on any project and if you succeed or not
- Q2. If you have received the load of 6000 in a day how will you manage that
- Ans.
I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.
Prioritize tasks based on urgency and importance
Delegate responsibilities to team members based on their strengths and workload
Ensure clear communication channels to avoid bottlenecks and delays
Monitor progress regularly and make adjustments as needed
Utilize technology and automation tools to stre
Interview Preparation Tips
Simple Math, reasoning, English are in test.
(1 Question)
- Q1. Basic introduction round
(4 Questions)
- Q1. Operation related questions
- Q2. How to calculate shrinkage.
- Ans.
Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.
Calculate total scheduled work time for a specific period (e.g. a day, week, month).
Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.
Divide the total time employees are not available by the total scheduled work time to get the shr
- Q3. How to calculatea attrition.
- Ans.
Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.
Calculate the number of employees who left the company during a specific time frame.
Calculate the average number of employees during that same time frame.
Divide the number of employees who left by the average number of employees to get the attrition rat...
- Q4. How to handle the team
Interview Preparation Tips
Selected
I applied via Job Portal
(3 Questions)
- Q1. Salary expection
- Q2. Near by Location
- Q3. Team leader position
Interview Preparation Tips
- Sales experience
Anupam borah
(2 Questions)
- Q1. Past job experience
- Q2. Basic banking operations
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Prilient Technologies Team Lead Operations Interview Process
based on 5 interviews in last 1 year
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