Pole To Win Interview Questions, Process, and Tips

Knowledge of technical aspects related to games.

Q1. How do you handle customer support in a CX (Customer Experience) role?
Ans. 
I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.
• Actively listen to customers to understand their concerns and needs

• Empathize with customers to show understanding and build rapport

• Provide timely and effective solutions to resolve customer issues

• Follow up with customers to ensure their satisfaction and address any fur
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Q2. Game issues gamers face during gameplay, i.e. Fps, lag, network related questions.
Ans. 
Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.
• Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.

• Lag can be due to poor internet connection, server issues, or high ping.

• Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.
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Q3. Practical questions like how you can handle a customer who faced this issue relatedto game for example network related. Then how can you help him.
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Q1. Salary discussion
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Q2. Discussion related to Shift timings, increment etc.
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English grammer and essay

Q1. Asked about gaming and manual questions.
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Q2. What is regression testing?
Ans. 
Regression testing is the process of testing changes made to a software application to ensure that existing functionality still works as expected.
• It involves retesting previously tested features to ensure that they still work after changes have been made.

• It helps to identify any new defects that may have been introduced as a result of changes made to the software.

• It is important to perform regression testing after bug ...read more
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Q3. What is bug life cycle
Ans. 
Bug life cycle refers to the stages a bug goes through from discovery to resolution.
• Bug is discovered and reported

• Bug is assigned to a developer

• Developer reproduces the bug

• Developer fixes the bug

• Bug is retested and verified as fixed

• Bug is closed
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Test Case of Automation, Automation Test Tool, Quality Test Data

Sort an array, print a string in reverse, print a number in reverse, handle exception in java

Q1. 1) asked to explain a game of your own but it shouldn't be popular game
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Q1. 1st section- verbal ability(20questions-10mins) 2nd section-finding a bug(a video which consists of a bug is played, we need to find the bug and write a detailed report on it)-total 10 mins
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